8.0

pretty bad
Typical Repair Cost:
No data
Average Mileage:
5,000 miles
Total Complaints:
1 complaints

Most common solutions:

  1. not sure (1 reports)
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This problem may be covered under warranty. Ask your Ram dealer.

problem #1

Oct 282021

1500 V8

  • Automatic transmission
  • 5,000 miles

I emailed the below comment to: Donna Customer Service Assistant Boerne Dodge Chrysler Jeep 830-981-8000 30300 I-10, Boerne, TX 78006 https://www.boernedodge.com/

I wish I would have been treated better during the process of fixing the 2021 Dodge Ram whose "serpentine belt" (partially ripped off) 3 times in 7 months. What a run around!!

Then I kept receiving messages saying that I would be receiving a survey (which I never received), but if I was not going to give all 10's to contact GM john@boerneauto.com and chip@boerneauto.com and inform them. Well, since I'm sure they all knew that I wasn't very happy they decided not to send me the survey and they never answered my emails!!

- Demetrio R., Boerne, US