10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 7,880 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
While driving my vehicle a message came up stating (service Power steering) at which point I completely lost power steering. This almost caused an accident as I was towing 6500lb boat/trailer and had little to no control with my steering. The power steering lost function twice and after letting truck set for couple of hours the power steering functioned again. Note this is a Electric Power Steering (EPS) I am 2nd owner and vehicle is under mfg warranty but when I dropped it off at Dodge Dealership I found out that the truck was in at 5000 miles due to same issue and the rack and pinion was replaced. This issue has reoccurred at 8885 miles and poses a definite safety issue.. I am waiting for follow up from the service department to advise what the issue is, however after researching on line found this has been a common issue and I have not seen any recalls on the rack and pinon and EPS Power steering.
- Tulare, CA, USA
Engine shut off from a quick stop. After I pressed the gas to go again rolled through intersection and stopped. Had to be put in park restarted and take the e-brake off to get to go again
- Valparaiso, IN, USA
After letting the truck warm up for at least 3 to 5 minutes, got in the truck and drove less than a mile and came to a second stop the engine stalled. Also I do not have the E torque system. I've also had an issue from day one a purchase of the truck and even filed a complaint with FCA about my stability control activating on certain turns under 30 miles an hour.
- Henderson, NV, USA
I was turning left at a stop sign. As I turned, at a low speed, the enigine shutoff. I lost use of the electric steering and the truck came to a stop. The parking brake automatically engaged. Putting the brakes on, I placed the truck in park and restarted the engine. It started back up. I disengaged the parking brake and took off.
- Lake Charles, LA, USA
Power steering intermittently fails. Loss of power steering while driving and service power steering warning message and beeps turn on during failure then shuts off when power steering restored. Loss of power steering nearly caused an accident. Symptoms started two weeks ago and increasing in frequency and severity. I am bringing truck back to dealer for investigation.
- West Newbury , MA, USA
Driving 30-35mph in city streets the truck suddenly could not be steered. The steering wheel could be moved lock to lock with one finger with seemingly no connection to the steering mechanism. The truck pulled to the right, striking several parked cars with the right front end of the truck. The police officer who made the report felt the steering wheel problem was the likely cause of the accident. There was no warning ahead of time such as dashboard warning lights, noise, smoke or other symptoms. The truck remains in a local body shop where the owner noted that he had never seen a similar steering wheel symptom in impacts much more extreme than 30-35 mph. Further inspection once the truck was placed on a lift reveals the steering column was snapped in two at the level of the firewall. Again, the body shop owner and his staff have never seen that occur before in any vehicle. Obviously a vehicle that suddenly loses steering control while moving is a clear and present danger for any occupants of my vehicle as well as anyone in nearby vehicles, thus my concern. I did report this immediately to FCA (Dodge) and they assigned an incident report but at the time I notified NHTSA 4 weeks after the accident, they had not ever gotten back to me.
- Terre Haute, IN, USA
At 10221 mileage totally lost the steering and at that time indicator displays "Power Steering Unavailable, Service Required". Lost control of vehicle. Stopped and re-started engine and indicator was off and steering returned for right hand turns.. Very difficult to turn left. At 10246 miles lost steering again and same display indicator came on. Dealer was very helpful. Steering returned after service and lost steering again at at 10,396 miles. Presently the vehicle will turn right easily and very difficult to turn left or to go straight it take extreme pressure on the steering wheel. Very uncomfortable to drive.
- Clayton, NY, USA
Driving down the highway and steering just got real stiff then warning light came saying I lost power steering and it needs service.I only have 6600 miles on it and I could of got in an accident.
- Vineyard Haven, MA, USA
After 72 miles on a new truck. Power steering went out, while driving and never worked again. Dealer said electric power steering module shorted out. Whole rack & pinion will have to be replaced but not available.
- Corona, CA, USA
- Milton, FL, USA