Alt/Gen failure stopped the truck in the middle of an intersection No transmission power steering lights. Had to walk back home to charge the battery in a driving rain storm leaving the truck in the intersection.

- East Hampton, CT, USA

The issue started with power steering failure warning light flashed and then went of a couple times. I could also hear the fan kick on high, then the power steering warning light came on and stay on. When it stayed on, I lost power steering and barely could make a u turn on a 2 lane divided high way. This problem went on randomly for approximately 2+ weeks. The fact that all power steering is lost with little to no notice is a very dangerous situation depending on what and where the vehicle is traveling at the time. I took it to Peters in Longview the dealership, and they said that the Electronic Power Steering needed to be replaced. This situation, symptoms, and diagnosis all are just like the current numerous issues with EPS on Dodge rams including the open investigation. I am very concerned about the failures of these EPS's on Rams,

- Hallsville, TX, USA

In early October 2025, my 2021 RAM 1500 experienced a steering malfunction in which the vehicle attempted to steer on its own without driver input. This created a loss-of-control scenario and posed a serious safety risk to me and surrounding traffic. The vehicle was removed from service immediately and taken to an authorized RAM dealer. Stellantis Customer Care and Fleet Case Management have acknowledged the defect and identified a required replacement part; however, the part has been on national backorder since October 2025. As of December 31, 2025, the vehicle has been out of service for over three months. Stellantis has provided at least ten different estimated repair dates, all of which have passed without resolution. Despite the steering-related nature of the failure, Stellantis has stated there is no active safety recall. The vehicle remains unrepaired due to the unavailability of the required steering-related component. I am concerned that this defect may affect other vehicles and that the prolonged inability to repair a known steering failure presents an ongoing public safety risk. I am submitting this complaint to request formal review of this issue and to document the safety implications of this unresolved steering defect.

- Winona, MS, USA

On 10\09\2025 I was backing into a parking spot and when I was trying to adjust the position of the vehicle the power steering failed as I was backing up. After the power steering failed to work, the Power Steering Light appeared on the Dashboard. This is the first time this has happened. The safety issue is if I was going around a corner on the steering failed, my kids and I would probably be dead right now. Yes we live off a windy road. I left the truck parked at the shopping center overnight & it was towed to an Auto repair center locally. They told me to take it to the Dodge Dealership. The vehicle was towed to Pedder Dodge Chrysler on 10\10\2025. It is available for inspection.

- Ramona, CA, USA

Vehicle was a 2021 Ram 1500 (60k miles) with no known problems or issues. Drove home during during rainstorm truck operated normally. Next morning truck started normally with an error message "Power Steering Unavailable". Truck then began to run through a series of "error messages" and windshield wipers turned on and truck would not shutdown, unless you disconnected the battery. Towed to dealership and after several weeks of diagnostics with the manufacturer's assistance (due to the number of errors) it was determined the failure was the Power Steering Module. Once the Power Steering Module was removed, all other modules came back online and functioned normally. Even though the dealership has seen multiple failures of this type, it was not on the recall for this truck. Had this failure happened with my family in the vehicle while driving, it could have had devastating effects...

- Schertz, TX, USA

The contact owns a 2021 Ram 1500. The contact stated that while driving at 5 to 10 MPH, the power steering became inoperable and crashed into a pole. The vehicle was restarted, and he continued to drive. While driving the next day, the failure recurred. There were no warning lights illuminated. There were no reported injuries, fire, airbag deployment or police reports filed. The vehicle was towed to the local dealer where it was diagnosed as a steering gear internal failure. The vehicle was repaired. The manufacturer was contacted, who opened a case and referred him to the local dealer. The failure mileage was approximately 37,800.

- Canton, OH, USA

On April 16, 2025 I was driving home from work. I went to steer to the right around a turn and my steering wheel felt like it locked up making it very hard to navigate through the curve. My steering was very tight and it caused a very uneasy feeling like I was going to crash. I called my local Ram dealer and they weren't able to get me in till April 28th. In the meantime I had another car to drive and it sat parked till they were able to take it in. They diagnosed it as the Rack and pinion being bad and told me it needed to be replaced and would cost over $4,000 out of my pocket!! My truck is still under the powertrain warranty and it would not be covered. They also told me they were charging me $163 dollars for a diagnosis fee since it's not covered by my warranty.

- Damascus, PA, USA

The steering rack on my 2021 Dodge Ram 1500 is defective. The steering system becomes disabled and shuts down with no prior warning causing the vehicle to become very dangerous to drive. The warning lamp indicates the word steering with an exclamation point. I had my vehicle taken to the auto repair shop and was told the steering rack was inoperative and needed a whole new rack costing just for the part alone $2415 plus an alignment and labor for a total cost of $3275. I have done research and found that Chrysler Corp is well aware of this situation for years but is ignoring the safety of customers that have put their faith in Chrysler by having a vehicles that is safe and reliable as stated by the dealerships and not putting lives at risk. I feel I have avoided a situation that could have change my life for years or even worse the lives of my loved ones.

- Hope, RI, USA

While making a turn in a parking garage at low speed, I heard a loud popping sound. When I got out to inspect, I discovered that the front wheel had collapsed inward. There was no collision, curb hit, or external damage-?"just a spontaneous failure of the suspension system. This is the second time this same failure has occurred within the past year on this vehicle. The incident caused a complete loss of steering control, putting my safety at risk. Fortunately, I was not driving at high speed or on a public road when this occurred. There were no warning lights, noises, or other symptoms leading up to the event. The failed parts appear to include critical suspension and steering components (likely control arm, tie rod, or ball joint), and photos are available. The failure has not yet been inspected by the dealer or manufacturer, but the vehicle is available for inspection if requested. Given that this is a 2021 RAM with relatively low mileage, and it has experienced two nearly identical failures, this raises serious concerns about a potential manufacturing or design defect that could affect other vehicles. Attached are pictures from both incidents.

- Upper Marlboro , MD, USA

My vehicle has had 2 starter replacements, 2 batteries replaced, 1 radiator replacement. 3 times at the dealership for clock spring repair. Exhaust system replaced because of bolt rusted parts. This vehicle is a built to serve edition and it hasn-??t led up to its name. Without me paying for an extended warranty i dont know what would i would-??ve done.Does this vehicle require for a buy back from the corporate headquarters

- Philadelphia , PA, USA

I recently purchased this vehicle and have experienced intermittent power steering failure, posing a severe safety hazard. While I retain some control, steering is significantly more difficult than even older non-power-steering vehicles. On sharp or semi-sharp turns, this failure greatly increases the risk of an accident or fatality. The power steering warning light has appeared, and a diagnostic scan returned code C2-120-17 with an alternator status of Bad (14.99V). Despite replacing both the battery and alternator, the issue persists. Researching the problem, I found numerous complaints with no meaningful response from the manufacturer. It is concerning that similar issues were addressed in previous recalls, yet this defect continues. This ongoing failure not only puts my safety at risk but also creates a hardship for my family, as we cannot rely on the vehicle for daily use. Each time I drive, I face the possibility of an accident. Note: The error codes from the pictures I included I have fixed but the light indicating EPS failure persists. Given that I recently purchased the vehicle and have already invested additional money in attempted repairs, I cannot afford the costly fix that appears necessary. Based on widespread reports, this seems to be a manufacturer defect that should be covered, rather than leaving owners to bear the financial and safety burdens. I urge immediate action to resolve this issue.

- Glen Head, NY, USA

The contact owns a 2021 Ram 1500. The contact stated that while driving at various speeds and depressing the brake pedal, the steering wheel vibrated, and the vehicle stalled. The parking brake warning light was illuminated. The contact was able to restart the vehicle; however, the failure recurred a short distance later. Neither the dealer nor independent mechanic was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 51,409.

- Fall River, MA, USA

Left hand turn single will not cancel/turn off. I see that there was a recall on this but my truck was/in not part of

- Duluth, MN, USA

While driving the power steering cuts out and flashes on the dash power steering unavailable, service required. It happens intermittently, but when it happens the steering wheel locks up while driving. I have had it to the Ashland Chrysler dealership, they charged me to say that it happened because it was cold outside. It keeps happening even though it's not cold

- Ashland, WI, USA

Steering wheel/power steering sticks at a certain point when steering to the left on road curves at a lower speed. Power steering also makes grinding noise on cold start and very stiff prior to vehicle warming up. This has been brought up at the dealership during oil change service who stated that power steering service is not covered by warranty and wanted $300 to try and diagnose the issue. I mentioned that my wife drives the truck with 4 kids and power steering issues should not be something they should ignore but they didn't seem to care much. It seems like the noise is getting worse and I don't feel I should have to pay for a power steering issues on vehicle that's less than 4 years old and under 40,000 miles.

- Redmond, WA, USA

The contact owns a 2021 RAM 1500. The contact stated while driving at an undisclosed speed, the traction contract warning light illuminated. The contact stated that the steering and the service brakes did not function as intended. The contact stated that the brake pedal was depressed, however, the vehicle failed to stop as intended. In addition, the steering was inoperable and very hard to steer. The contact stated that snow was on the ground and due to the failure, the contact's vehicle crashed into a concrete curve. The contact stated that when the vehicle crashed into the concrete curve, the service brakes and the steering were independently reset. The vehicle was damaged on the front driver's side rim, however, the vehicle was undrivable. The vehicle was being towed to the local tow yard. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. No injuries were sustained. A Police report was filed. The contact received notification of NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 75,327. VIN tool confirms parts not available.

- Berkley, MI, USA

The Electronic Power Steering malfunction while driving. The -??Service Power Steering-?? warning light was illumiated and no power assisted steering was available during failure. The vehicle was nearly impossible to steer off the highway. Luckily other drivers were paying attention and were able to steer clear of me. Waited about an hour in a parking lot with the Truck off and when I restarted it Power Steering was working again. The Truck was brought to the Dealership and I was told they were unable to replicate the issue and to bring it back if it does. I also started hearing a grinding sound when making a slow right hand turn. After the 3rd occurance of losing Power Steering while driving I brought it back to the Dealer and they replaced the steering rack. After about a year the replacement rack is exhibiting the same symptoms. I tow a 5th wheel trailer and if I lose Power Steering while hauling that heavy load myself and others around me can be seriously injured.

- Saint Cloud, FL, USA

My lights on dash come on stablizer, abs, anti slip and 4 wheel drive and it wants to jerk to left like brake activating had it looked at poages Hannibal mo fixed wheel speed sensor didn't help so now said nothing they can do theres no solution. I can't drive my truck to scared of it. Need to get something I don't have a vehicle and making a payment on something I can't drive. Don't know if I can trust this vehicle anymore can't trade it In nobody wants it please somebody help GET RAM company in gear to take care of this before somebody gets hurt or even killed

- Hannibal, MO, USA

Steering went out as I was turning -??right-??onto the street we live. The vehicle would not turn thus causing the rear end to hit a storm drain and slash the side wall of my right rear tire. The tire immediately went flat. It took me several minutes to inch back and forth to get the truck into my drive and out of the street. I contacted the Ram dealer here in Flowood, Ms and got a car hauler to come get it the next morning. When we rolled it back to allow the car hauler room to winch it up, three of the tires and wheels were straight but the right front was positioned at a 45* angle inwards. Service department at dealer said it was an internal issue and they would order the part. That was Friday [XXX]. I got it back on Friday [XXX]. I called Ram during this time and they gave me a case number and a case manager. I told the case manager what happened and his comment was -??wow-??. I explained to him that I felt it was a serious issue bc I could have been traveling at a higher rate of speed than what I was. He said he has one other case with the same issue. I have never had a vehicle that the steering went out. This truck has just under 50k miles and all miles are street or highway. Case #with Ram [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Brandon, MS, USA

The contact owns a 2021 Ram 1500. The contact stated that while reversing, the steering wheel seized. The contact stated that the wheels were turned to the left during the failure. The traction control warning light was illuminated, and the service trailer brake message was displayed. The vehicle was towed to the local dealer, who was unable to release the steering column to place the vehicle on the lift. The vehicle was diagnosed and determined that the rack and pinion and steering column needed to be replaced, but the parts were on backorder. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 25,000.

- Monroeville, PA, USA