10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Within the first 3,000 miles of purchasing the vehicle, it would randomly go into neutral (although) it indicated drive. No warning signals were activated. This happened 5 times. The dealership tried to re-train the transmission which appeared to work for a bit, however the car now shuts down completely with no warning. It will engage the emergency brake as well. This has happened 4 times now. I have an elderly mom living with me, a husband with Parkinson's and I take care of my grand children. This is a huge safety issue. I have had the car to the dealership 6 times and they cannot figure out the problem. Chrysler is dragging their feet on this and I am concerned for our safety.
- Milford, PA, USA
Braking Malfunction #1?- Location:? [XXX] /right hand turn to [XXX].?On [XXX], Our family was headed from Fieldstone Assisted Living in Olympia to Alderbrook Resort in Union Washington for Thanksgiving dinner.?When slowing down to make a right hand turn off of [XXX],?Truck's front brakes completely seized up, ?making a bucking type motion and the back brakes failed (tires were accelerating while actually braking). The truck became uncontrollable and veered over into the path of an oncoming car.??The oncoming car saw we were having an issue and stopped so as to not be hit head on by our truck. The truck ended up in the dirt alongside the left lane.? After sitting a few minutes to collect ourselves and trying to figure what just happened, tested the brakes and they appeared to re-engage.??NO WARNING LIGHTS EVER CAME ON. Braking Malfunction #2?-?Location:? [XXX] [XXX].?Six weeks after the first braking malfunction, heading home from running errands.?As began approaching a red light, pressed the brakes to slow down and stop for the light. The front brakes completely failed (like pressing into a soft pillow that went all the way to the floor with absolutely no braking). At the same time, the back tires were accelerating/spinning? (like with incident #1). To avoid running the red light, took a sharp hair pin turn (right) onto a side road nearly hitting two cars - one with small children in it. ?Had to make a quick decision if should run the truck into the ditch to stop it.?Instead took a sharp left onto a side road and then another left into a warehouse parking and was able to finally stop the truck.?Turned off the truck and after sitting for a bit, tested the brakes and they seemed to be working. Slowly drove the truck home with flashers on. NO WARNING LIGHTS EVER CAME ON. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Olympia, WA, USA
While driving started smelling something burning. Pulled to the side of the road and opened the hood to find the truck on fire. The truck burned completely and is a total loss.
- Sanger, TX, USA
The vehicle at low speeds or when stopped at an intersection UNEXPECTEDLY stalls, sometimes when rolling. This disables the vehicle and to restart you must turn the gearselecter knob to Park, put your foot on the brake and push the start button. Sometimes the engine requires multiple attempts to restart. The instrument display after the stall shows the check engine light illuminated along with the warning lights for the front and rear parking sensors, the stability control, and automatic emergency braking. These warning lights remain illuminated at least until you turn the truck off. The check engine light remains on usually until the next day. It has now stalled over 10 times.This problem has not been diagnosed by the dealer.
- Rudolph, OH, USA
- Vilonia, AR, USA