The contact owns a 2024 Ram 1500. The contact received notification of NHTSA Campaign Number: 24V729000 (Steering, Exterior Lighting); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Little Falls, NY, USA

Braking Malfunction #1?- Location:? [XXX] /right hand turn to [XXX].?On [XXX], Our family was headed from Fieldstone Assisted Living in Olympia to Alderbrook Resort in Union Washington for Thanksgiving dinner.?When slowing down to make a right hand turn off of [XXX],?Truck's front brakes completely seized up, ?making a bucking type motion and the back brakes failed (tires were accelerating while actually braking). The truck became uncontrollable and veered over into the path of an oncoming car.??The oncoming car saw we were having an issue and stopped so as to not be hit head on by our truck. The truck ended up in the dirt alongside the left lane.? After sitting a few minutes to collect ourselves and trying to figure what just happened, tested the brakes and they appeared to re-engage.??NO WARNING LIGHTS EVER CAME ON. Braking Malfunction #2?-?Location:? [XXX] [XXX].?Six weeks after the first braking malfunction, heading home from running errands.?As began approaching a red light, pressed the brakes to slow down and stop for the light. The front brakes completely failed (like pressing into a soft pillow that went all the way to the floor with absolutely no braking). At the same time, the back tires were accelerating/spinning? (like with incident #1). To avoid running the red light, took a sharp hair pin turn (right) onto a side road nearly hitting two cars - one with small children in it. ?Had to make a quick decision if should run the truck into the ditch to stop it.?Instead took a sharp left onto a side road and then another left into a warehouse parking and was able to finally stop the truck.?Turned off the truck and after sitting for a bit, tested the brakes and they seemed to be working. Slowly drove the truck home with flashers on. NO WARNING LIGHTS EVER CAME ON. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Olympia, WA, USA

Purchased Ram 1500 on [XXX] from Security Dodge in Amityville, NY. 50 miles into the drive home the steering wheel shook violently and the power steering went out. 20 minutes later it came back on. This happened three times on the trip. Next day it went out and did not come back on. Brought to Victory Dodge near my home and they replaced the steering rack. Took two weeks for them to get a unit in. Picked up my truck on Tuesday and it worked great to my office. Went our for lunch and the power steering failed. I traveled less than 20 miles. It is back at the dealer and they said its probably not the steering rack so they want to run diagnostics on the computers and check the wiring. They have no idea what the problem actually is. Extremely frustrating. I'm coming up on a month that I have been unable to use a brand new $85,000 truck. Does anyone at the corporate office ever get involved to help" Does anyone know how to help this local dealer" INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Murrysville, PA, USA

Took delivery of new truck (2024 Ram 1500 4x4 Laramie) on September 25th. On September 26th, while backing into a parking space, the engine cut off and multiple error lights illuminated (including check engine light). I was able to re-start the vehicle and back into the space. Dealer investigated, determined that a fuse was loose. On October 14th, while pulling into a shopping center road, the engine shut off and the same series of error lights, including the check engine light, illuminated. When the engine cut off (including the first time) power steering is lost, and the vehicle becomes very difficult to steer. If I had been pulling into a main road, I would have been at very significant risk of collision with any oncoming vehicles. I was able to re-start the vehicle and take it back to the dealer for investigation. Losing engine power while pulling forward is quite dangerous.

- Phoenix, AZ, USA