10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 29 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
			Transmission has a delay when acceleration. This happens when i start to take off from being at a complete stop or.when i pull into traffic. Took it to dealer and they said they are aware of this issue. They did a relearn to the system but problem is still happening. This happens every day.
			
		
	- League City, TX, USA
			Truck randomly will go into neutral after being placed in gear and moving. I will place the vehicle in drive to exit my driveway. It has happened twice at the exact same spot/conditions. As I turn out of my driveway and begin to accelerate the truck will tell me to put shifter in park and select gear. The truck places itself in neutral. You must come to a stop, put in park then back to drive and continue on. This is extremely dangerous if it were to happen at the wrong time! Fortunately I live on a back road with little traffic but if it happens in a bust intersection there will very likely be an accident.
			
		
	- Salem, WV, USA
			Coasting (last time I was doing 45 on a side road with my foot barely on the gas) and the truck gauges all reset to zero at once and the D button for Drive starts flashing. Try pressing the gas and you are neutral. Everything comes back on instantly but you are now in a flashing D mode (basically neutral) rolling in traffic. Loss of powertrain. It has happened 4 times now. Someone will die over this. Ram dealer now has my truck for the second time now. Updates did not fix it. Sounds like the same problem they are having with the Grand Cherokee as it is the same Hurricane motor.
			
		
	- Wentzville, MO, USA
			Dash cluster blacks out. Have taken to two different dealerships and told can not replicate. Started at 1200 miles. Safety issues makes it hazardous to drive. Transmission fails to shift to 8th gear. Can be at 70 MPH and stays in 7th gear. Two dealerships not resolved. Last dealership followed service bulletin and updated transmission. Appears not to have worked
			
		
	- Mccordsville, IN, USA
			The emergency brake malfunctioned transmission in park malfunctioned yes its available for inspection i was almost ran over by the truck or pinned between truck door and hand rail. I have not had vehicle inspection done yet dealer had been notified and awaiting there response. When i re entered the vehicle dash displayed warning emergency brake disengaged placed vehicle into drive to move forward and then dash displayed emergency brake engaged and placed vehicle into park automatically which made it nearly impossible to move. Prior to this event truck was parked in my driveway the night before then the following morning truck was in the grass it had rolled there. When connected to any trailer the dash displays check trailer connection and the running lights on passenger sides of the trailers are off and or going dim and bright. 
			
		
	- Darien, WI, USA
			I purchased a brand-new 2025 RAM 1500 Laramie, and from day one it has been a nightmare. Only TWO days after delivery, the truck completely died and had to be towed back to the dealership. Since then, it has been in for repairs FOUR separate times. The last time was [XXX], when it was towed again -?" and here we are, almost TWO MONTHS later, with my truck still sitting at RAM Greenway, untouched, no repairs, no updates, no solution. Nobody is working on it, and now they have the audacity to try to charge me for the rental car while they hold my truck hostage. Meanwhile, I-??m still paying the monthly payment for a brand-new vehicle I can-??t even drive. RAM Customer Care is absolutely useless -?" they just send copy-paste updates saying -??the dealer is working on the vehicle-?? when clearly NOTHING is being done. Zero accountability, zero urgency, zero customer service. This situation has caused me extreme stress and financial loss. I depend on a reliable vehicle for my family and my daily life, and RAM has failed on every level. Do NOT buy a RAM vehicle. Do NOT do business with RAM Greenway in Orlando. They will take your money, leave you without a working vehicle, and refuse to take responsibility. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) 
			
		
	- Orlando, FL, USA
			I purchased this new vehicle on the morning of Saturday, June 14, 2025. At the time of purchase the vehicle had just 25 miles on it. The drive home from the dealership was about 87 miles. A few miles from home, the truck began to shake violently when the gas pedal was pressed. The engine or transmission light was on. The faster the truck went, the harder it would shake. The shaking stopped when there was no pressure on the gas pedal. The shaking was so severe that it was very difficult to drive over 30 mph. I called my salesman and he recommended that I try to -??reset-?? the vehicle by stepping away from the vehicle so it cannot link with the FAB for 10-15 minutes. I did so and came back. The truck started fine but it was shaking while idling. There was no difference driving the truck after the -??reset-??. It would still shake severely when the gas pedal was pressed. We also discovered that the ring around the Start/Stop button was loose. A tow truck to picked up this vehicle on the same day it was purchased and towed it back to the dealership. The dealer had the truck from Saturday, June14, 2025 and they returned it on Wednesday, June 18, 2025, stating there was a "circuit pin" that was broken. The very next day on Thursday, June 19, 2025, the check engine light came on. Pressing the brake pedal made an odd sound, like bubbles or a gargling noise, even while idling. This noise was not there before. While driving the vehicle, the shaking was very mild but the truck shifted hard. Once, when I was accelerating, there was a loud -??pop-?? that occurred in the truck. Immediately, the dash displayed -??See User Manual for Proper Oil and Fuel-?? and it never went off. After the pop, the truck had a very hard time increasing speed. When I drove off from a stop sign or after I was stopped at a traffic light, the engine would rev high, 3000 -?" 5000 RPM, and the truck would not move for a few seconds. Then it would very slowly increase speed.
			
		
	- San Antonio, TX, USA
			The contact owns a 2025 Ram 1500. The contact stated while driving at an undisclosed speed, the engine warning light illuminated. The contact stated that the failure occurred six days after the vehicle was purchased. The vehicle was taken to the dealer where it was diagnosed with multi-engine misfire, DTC: P0300. The contact was informed that a software update was needed. The vehicle was repaired. In addition, the contact stated the software had been updated twice; however, the contact was informed that the software update was a temporary fix. The contact stated that the failure reoccurred. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The dealer declined to update the software another time. Additionally, the dealer declined to buy back the vehicle. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 487. 
			
		
	- Yorktown, VA, USA
			2025 Ram 1500 V6 eTorque hydraulic tensioner for MGU belt caused belt to break while traveling out of state from NY to NC. This caused the battery waning light to come on and also the CEL. Vehicle would not charge and would not run properly, all advanced safety features diminished. Vehicle brought directly to Dodge dealership in Laurel MD during incident. Vehicle was repaired on 6/6/2025 at Dodge dealership in MD. While traveling home to NC from MD on [XXX] Amp meter was not functioning, vehicle would not shift out of 7th gear with cruise control on, gas mileage has decreased to 10-12 miles per gallon at highway speeds and vehicle has poor engine power, all while driving on [XXX]. Total mileage on vehicle is 6600 miles. Ram care is no help, Case # with Ram care is [XXX]. Have not been able to speak with anyone about a resolution, nor have I been able to speak with the assigned case manager at all despite numerous phone calls, voicemails and emails. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
			
		
	- Benson, NC, USA
			On 4/22/25 I was driving home from store and my truck down shifted to low and wouldn't come out of gear.the screen went blue as well. The truck has been in shop for 5 weeks and was told the truck had several codes that they couldn't figure out and the code are scrambled. I asked the service manager if the truck is safe and he said he thinks it should be. I was told by Stellantis Representative that they are trying g to get a regional engineer to find out what ls going on. I was also told by the Service Manager at Greenville Chrysler if they can't duplicate the issue they are going to release the vehicle. I told them several times that I have to be guaranteed that the truck is safe for my family and my self. 
			
		
	- Royse City, TX, USA
			This has occurred twice in the last 2-3 months. I was at a 2-way stop and after I stopped and started to pull into a cross-traffic opening, the transmission seemed to disengage momentarily (for approximately 1-2 seconds) leaving me unable to accelerate out of the way of oncoming traffic which causes the other drivers to rapidly close the distance between themselves and my vehicle before the transmission will unexpectedly re-engage causing a sudden rather violent jerk of the entire vehicle. The jerking was so violent and the other vehicle so close that I pulled over in one of the instances to verify that I hadn't been actually rear-ended. As I stated above, the problem has already occurred twice. No, the dealer has not yet evaluated the situation. I plan to take it into the dealer next week and mention the issue. No, the vehicle has not yet been inspected by the manufacturer or others listed. In neither case was there any warning lamps or messages. The "additional Details" below are for the most recent event.
			
		
	- Yazoo City, MS, USA
			I was backing up in traffic and when I turned the truck to drive it would not shift into drive. The truck reved up like it was in neutral or park and wouldn-??t move forward. I had to put the truck in reverse again and then back in drive a second time to get it to shift into drive. This incident almost caused a wreck, because the truck would not shift into drive and move. The traffic coming from behind had to stop to keep from hitting me because the truck wouldn-??t shift into drive and move forward.
			
		
	- Story, AR, USA
			2025 RAM 1500 with 1580 miles. While in 4WD at 10 mph, vehicle message -??service electronic stability control-?? followed by -?? 4WD system temporarily unavailable-?? and -??emergency braking unavailable. I was on a beach when it failed. Managed to get off the beach with failure still there. I shut down the vehicle a few miles later and started it back up and failure still there. After 7 miles the failure disappeared. Called service and they said call back if it happened again?? Told me the code would not be observable by the time I got to them. Sounds similar to a recall on vehicles manufactured thru August of 2024. This truck was built in September 2024. 
			
		
	- Saint Augustine, FL, USA
			During winter, while driving down the highway, the vehicle suddenly stopped driving, like the transmission got stuck between gears or slipped out of a gear, the engine was still on and had power. After the dealership looked into the issue we were told that it is a known issue and there is not a fix at the time.
			
		
	- Fairbanks, AK, USA
			On [XXX] I turned on a [XXX] in Amelia Co Va when I pressed the gas to get up to speed, all of the sudden the headlights, dashboard lights, interior lights go dark. Warning lights on the dashboard were flashing. I put on my hazards and pulled safely into a convenience store parking lot and shut my truck off. I waited a few minutes and turned it back on and everything came on along with the check engine light. I got back to Richmond safely and checked to see the code was for the check engine light which was a P0336. On [XXX] I went back to check the code and it was stored and the check engine light was off. On my way back home I was on [XXX] just north of Lexington VA and went to pass a slower car and the same thing happen. I was able to pull off to the right side shoulder and I turned the truck off and waited a few and turned it back on. Check engine light was on. I drove it to Roanoke and stop to get gas and check the code for the check engine light which U1401. After filling up the check engine light went off. I took it to Shelor Motor Mile on Monday 11-04-2024. They put their diagnostic tool on it and it spit out 24 different codes. They had a backlog of appointments and could not even start to address the issue for 2 weeks. I took it to the dealership that I bought it from on Monday 11-11-2024. Nobody can tell me why or what happen. One time I understand it might have been a glitch a second time it happens I consider it a safety issue that needs to be addressed. I cannot get the factory engineers to help find out whats going on with the truck. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
			
		
	- Christiansburg, VA, USA
			August 6, 2024 42 miles CHECK ENG light comes on August 11, 2024 299 miles CHECK ENG light comes on during start Truck shakes violently, RPM rapidly cycles from 400 -?" 800 RPM, all console lights flashing ON/OFF during start. Tried to back out of space, no response, then without further push on accelerator truck slowly rolled backwards. Tried to leave parking lot and pull into traffic lanes. Still violent shaking, flashing lights, and cycling RPM, suddenly RPM went to nearly 4500 RPM without any driver input and truck lurched forward generating a whiplash for the passengers and driver. Now in lane tried to get off of the roadway to nearest exit. Again, no response to slight pressure on accelerator, then without further input went through a rapid series of three times engine without further input increased RPM to nearly 4500 and truck lurched forward again with whiplash to occupants. RPM decreased to cycling at 400 - 800 RPM and truck accelerated to 30 to 35 MPH. We were able to exit the roadway and shutdown the engine. Waited 30 -?" 45 minutes and truck started and idled normally with CHECK ENG light on. August 24, 2024 669 miles CHECK ENG light comes on August 31, 2024 858 miles CHECK ENG light comes
			
		
	- Flower Mound, TX, USA

- Murray, KY, USA