The contact owns a 2025 Ram 1500. The contact stated while driving at an undisclosed speed, the engine warning light illuminated. The contact stated that the failure occurred six days after the vehicle was purchased. The vehicle was taken to the dealer where it was diagnosed with multi-engine misfire, DTC: P0300. The contact was informed that a software update was needed. The vehicle was repaired. In addition, the contact stated the software had been updated twice; however, the contact was informed that the software update was a temporary fix. The contact stated that the failure reoccurred. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The dealer declined to update the software another time. Additionally, the dealer declined to buy back the vehicle. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 487.

- Yorktown, VA, USA

2025 Ram 1500 V6 eTorque hydraulic tensioner for MGU belt caused belt to break while traveling out of state from NY to NC. This caused the battery waning light to come on and also the CEL. Vehicle would not charge and would not run properly, all advanced safety features diminished. Vehicle brought directly to Dodge dealership in Laurel MD during incident. Vehicle was repaired on 6/6/2025 at Dodge dealership in MD. While traveling home to NC from MD on [XXX] Amp meter was not functioning, vehicle would not shift out of 7th gear with cruise control on, gas mileage has decreased to 10-12 miles per gallon at highway speeds and vehicle has poor engine power, all while driving on [XXX]. Total mileage on vehicle is 6600 miles. Ram care is no help, Case # with Ram care is [XXX]. Have not been able to speak with anyone about a resolution, nor have I been able to speak with the assigned case manager at all despite numerous phone calls, voicemails and emails. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Benson, NC, USA

On 4/22/25 I was driving home from store and my truck down shifted to low and wouldn't come out of gear.the screen went blue as well. The truck has been in shop for 5 weeks and was told the truck had several codes that they couldn't figure out and the code are scrambled. I asked the service manager if the truck is safe and he said he thinks it should be. I was told by Stellantis Representative that they are trying g to get a regional engineer to find out what ls going on. I was also told by the Service Manager at Greenville Chrysler if they can't duplicate the issue they are going to release the vehicle. I told them several times that I have to be guaranteed that the truck is safe for my family and my self.

- Royse City, TX, USA

This has occurred twice in the last 2-3 months. I was at a 2-way stop and after I stopped and started to pull into a cross-traffic opening, the transmission seemed to disengage momentarily (for approximately 1-2 seconds) leaving me unable to accelerate out of the way of oncoming traffic which causes the other drivers to rapidly close the distance between themselves and my vehicle before the transmission will unexpectedly re-engage causing a sudden rather violent jerk of the entire vehicle. The jerking was so violent and the other vehicle so close that I pulled over in one of the instances to verify that I hadn't been actually rear-ended. As I stated above, the problem has already occurred twice. No, the dealer has not yet evaluated the situation. I plan to take it into the dealer next week and mention the issue. No, the vehicle has not yet been inspected by the manufacturer or others listed. In neither case was there any warning lamps or messages. The "additional Details" below are for the most recent event.

- Yazoo City, MS, USA

I was backing up in traffic and when I turned the truck to drive it would not shift into drive. The truck reved up like it was in neutral or park and wouldn-??t move forward. I had to put the truck in reverse again and then back in drive a second time to get it to shift into drive. This incident almost caused a wreck, because the truck would not shift into drive and move. The traffic coming from behind had to stop to keep from hitting me because the truck wouldn-??t shift into drive and move forward.

- Story, AR, USA

2025 RAM 1500 with 1580 miles. While in 4WD at 10 mph, vehicle message -??service electronic stability control-?? followed by -?? 4WD system temporarily unavailable-?? and -??emergency braking unavailable. I was on a beach when it failed. Managed to get off the beach with failure still there. I shut down the vehicle a few miles later and started it back up and failure still there. After 7 miles the failure disappeared. Called service and they said call back if it happened again?? Told me the code would not be observable by the time I got to them. Sounds similar to a recall on vehicles manufactured thru August of 2024. This truck was built in September 2024.

- Saint Augustine, FL, USA

During winter, while driving down the highway, the vehicle suddenly stopped driving, like the transmission got stuck between gears or slipped out of a gear, the engine was still on and had power. After the dealership looked into the issue we were told that it is a known issue and there is not a fix at the time.

- Fairbanks, AK, USA

On [XXX] I turned on a [XXX] in Amelia Co Va when I pressed the gas to get up to speed, all of the sudden the headlights, dashboard lights, interior lights go dark. Warning lights on the dashboard were flashing. I put on my hazards and pulled safely into a convenience store parking lot and shut my truck off. I waited a few minutes and turned it back on and everything came on along with the check engine light. I got back to Richmond safely and checked to see the code was for the check engine light which was a P0336. On [XXX] I went back to check the code and it was stored and the check engine light was off. On my way back home I was on [XXX] just north of Lexington VA and went to pass a slower car and the same thing happen. I was able to pull off to the right side shoulder and I turned the truck off and waited a few and turned it back on. Check engine light was on. I drove it to Roanoke and stop to get gas and check the code for the check engine light which U1401. After filling up the check engine light went off. I took it to Shelor Motor Mile on Monday 11-04-2024. They put their diagnostic tool on it and it spit out 24 different codes. They had a backlog of appointments and could not even start to address the issue for 2 weeks. I took it to the dealership that I bought it from on Monday 11-11-2024. Nobody can tell me why or what happen. One time I understand it might have been a glitch a second time it happens I consider it a safety issue that needs to be addressed. I cannot get the factory engineers to help find out whats going on with the truck. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Christiansburg, VA, USA

August 6, 2024 42 miles CHECK ENG light comes on August 11, 2024 299 miles CHECK ENG light comes on during start Truck shakes violently, RPM rapidly cycles from 400 -?" 800 RPM, all console lights flashing ON/OFF during start. Tried to back out of space, no response, then without further push on accelerator truck slowly rolled backwards. Tried to leave parking lot and pull into traffic lanes. Still violent shaking, flashing lights, and cycling RPM, suddenly RPM went to nearly 4500 RPM without any driver input and truck lurched forward generating a whiplash for the passengers and driver. Now in lane tried to get off of the roadway to nearest exit. Again, no response to slight pressure on accelerator, then without further input went through a rapid series of three times engine without further input increased RPM to nearly 4500 and truck lurched forward again with whiplash to occupants. RPM decreased to cycling at 400 - 800 RPM and truck accelerated to 30 to 35 MPH. We were able to exit the roadway and shutdown the engine. Waited 30 -?" 45 minutes and truck started and idled normally with CHECK ENG light on. August 24, 2024 669 miles CHECK ENG light comes on August 31, 2024 858 miles CHECK ENG light comes

- Flower Mound, TX, USA