3.1

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
44,800 miles

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problem #5

Jan 032025

1500

  • miles
On Thursday [XXX] I was driving my new 1500 Big horn ram truck. I only had it for 6 days at that point. I started noticing a noise coming from inside the dashboard and the check engine light came on. I kept driving as usual because i figured the light would go off. All of a sudden a big metal ring the size of my palm fell on my shoe and all the warning lights came on the dash ( the brake failure light, adaptive cruise control unavailable light, parking sensor failure light, check engine light, traction control malfunction light, brake system light, abs failure light). When i tried to brake, the brakes went all the way down and felt very spongy. I had to pump the brakes just so it would stop. So I pulled over into a parking spot turned off the truck and started it back up. The truck started up, but all the lights were still on. I tried to shift into drive but it wouldn't go in gear. I think is because the brake weren't going far enough to push whatever sensor allows the shifter to shift. I tried pumping the brakes and shifting and it worked. So i drove the truck home very carefully and parked it in my driveway. The next morning I called my sales man and left him a msg. He called me later that evening and asked me to bring it in on Monday morning. I did not use the truck during the weekend because it felt very unsafe to drive. On Monday morning i drove it to the dealership and left it there. They did give me a loaner vehicle. 2 days later I got a call from Dave the service manager and he let me know that the ring that fell on my foot holds a brake pedal in place and that they were going to replace the entire brake pedal assembly, the abs module, the brake booster and some ecm (i didn't understand which one). This truck has been unusable now for 7 days and I've only owned it for 13 days. It's been in the shop for 5 days now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Georgetown , SC, USA

problem #4

Sep 262024

1500

  • 224,000 miles
The contact owns a 2025 RAM 1500. The contact stated that the auto door lock feature was no longer available on the infotainment system screen display, which rendered the ability to lock the vehicle doors from the inside. Additionally, the contact stated that the vehicle failed to lock automatically as designed while driving 15 MPH. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 224,000.

- Medina, OH, USA

problem #3

Nov 022024

1500

  • miles
On [XXX] I turned on a [XXX] in Amelia Co Va when I pressed the gas to get up to speed, all of the sudden the headlights, dashboard lights, interior lights go dark. Warning lights on the dashboard were flashing. I put on my hazards and pulled safely into a convenience store parking lot and shut my truck off. I waited a few minutes and turned it back on and everything came on along with the check engine light. I got back to Richmond safely and checked to see the code was for the check engine light which was a P0336. On [XXX] I went back to check the code and it was stored and the check engine light was off. On my way back home I was on [XXX] just north of Lexington VA and went to pass a slower car and the same thing happen. I was able to pull off to the right side shoulder and I turned the truck off and waited a few and turned it back on. Check engine light was on. I drove it to Roanoke and stop to get gas and check the code for the check engine light which U1401. After filling up the check engine light went off. I took it to Shelor Motor Mile on Monday 11-04-2024. They put their diagnostic tool on it and it spit out 24 different codes. They had a backlog of appointments and could not even start to address the issue for 2 weeks. I took it to the dealership that I bought it from on Monday 11-11-2024. Nobody can tell me why or what happen. One time I understand it might have been a glitch a second time it happens I consider it a safety issue that needs to be addressed. I cannot get the factory engineers to help find out whats going on with the truck. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Christiansburg, VA, USA

problem #2

Aug 032024

1500

  • miles
Day 5 my check engine light came on. Code was showing multiple misfires in multiple cylinders. I cleared the code. Following week same thing happened again. By the weekend my battery was dead, when I got jumped, my dash said there was a problem with blind spot detection and the arrows on both side mirrors were stuck on. I manually shut them off and went on my way. Check engine light comes on showing low voltage. Dealership changes battery but says it-??s odd to have the misfire codes but doesn-??t address it. 3 days later check engine light is on again for multiple codes for misfirings. Take it to the dealer again where it-??s been sitting for the last week and a half. I get told today Chrysler has no fix for it and is closing the case and I can pick it up. I-??m sorry, what"? I-??m supposed to just take home a non correctly functioning $62,000 truck I haven-??t even made the 1st payment on? So it can what, strand me on the side of the road?"

- Denmark, WI, USA

problem #1

May 302024

1500

  • miles
Front and back sensors are not working on brand new 2025 Ram 1500 bighorn. Dealership unable to fix it because it-??s too new and parts are not available

- Kent, WA, USA