On 4/22/25 I was driving home from store and my truck down shifted to low and wouldn't come out of gear.the screen went blue as well. The truck has been in shop for 5 weeks and was told the truck had several codes that they couldn't figure out and the code are scrambled. I asked the service manager if the truck is safe and he said he thinks it should be. I was told by Stellantis Representative that they are trying g to get a regional engineer to find out what ls going on. I was also told by the Service Manager at Greenville Chrysler if they can't duplicate the issue they are going to release the vehicle. I told them several times that I have to be guaranteed that the truck is safe for my family and my self.

- Royse City, TX, USA