10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Engine shutdown at highway speed. Everything ceased to work.
- Zachary , LA, USA
Vehicle was being driven at highway speed at about 0555. There were no warning lights including no battery or low voltage warnings. Suddenly every warning light came on and all systems failed. Engine had stopped and computer had shifted vehicle into neutral. Power steering and power brakes had failed as well. At least one driver side rear tail light went out (I think forward headlights as well but not sure). The vehicle was still coasting at highway speed!!! Engine would not restart. I was extremely lucky to not be in an accident as the vehicle was suddenly essentially undrivable while traveling at a high rate of speed. I was lucky to be able to get it to side of road safely but in different traffic conditions this likely would have caused an accident as it was impossible to increase speed, and extremely difficult to steer or brake. The car is at dealers for repairs. I suspect this is a failure of the PCM software and eTorque system similar to the recall put in place to 2019-2023 ETorque models with the V8 (mine is V6 and a 2025). THIS IS A HUGE DANGER AND RISK. With no warning the vehicle becomes undrivable while it is being driven!! Had I needed to stop quickly I could not. Had I needed to turn quickly to avoid something I could not. Had I needed to accelerate to avoid being rear ended, I could not.
- Arnold, MD, USA
The electronic shifter knob was flashing lights and the vehicle did not start. Occurred two days in a row. Display stated -??Service Shifter-??
- St. Augustine , FL, USA
At only 1600 miles on the odometer, I took the car in for oil service and ABS recall. Dealer inspected, said I was OK. They then Flashed the EBS module with new firmware. 4 day's later (less then 6 miles since dealer visit and arriving home after a brief 45mph, 6mile trip, the check engine light came on. As I was 2 blocks from my house, proceeded home. Engine was in limp mode. Suddenly the warning chime sounded, all warning lights came on. Stopped, tried to change gear selector to "R", car would not change gear. Could not select any gear, forward, reverse, neutral or park. Warning messages would not stop. Chime occurred about every 2 seconds, messages from "no forward breaking", No ABS, call dealer, no side blind spot, do not shift transmission. Car was on a hill, and would not go into park. Unsure about break's, so had to chalk wheels using rocks. Could not shutdown engine. Tried to press "stop" button many times, including holding the stop button in for 5 seconds then for 30 seconds. Engine still would not shut down. Finally after several minutes, and many presses, engine finally stopped. Car would not restart, and could not be moved out of the street. Finally a tow truck arrived and he pulled the emergency manual neutral strap, located by removing a panel by the left drivers side knee. Dealer has had the car for over a week, no loaner or rental car, and are very bad at keeping me up to date and returning phone calls. Last I heard was "waiting on approval and ordering parts". As I said, this is a brand new (2025) truck, with only 1600 miles on it.
- Marietta, GA, USA
Engine light comes on every time I put gas in the capless gas tank. It-??s a brand new truck, only put gas in 3 times since owning it and engine light has come on each time, light goes off when gas level reaches around 1/2 a tank. Paid short of $60,000 for the truck should not be happening.
- Carleton, MI, USA
- Fond Du Lac , WI, USA