The contact owns a 2025 Ram 1500. The contact stated that while hitched to a trailer, the exterior lights became inoperable. The message to check connection was displayed. The trailer light disconnected message was displayed. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic who determined that the vehicle was operating as designed. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 13,000.

- New Franklin, OH, USA

I purchased a brand-new 2025 RAM 1500 Laramie, and from day one it has been a nightmare. Only TWO days after delivery, the truck completely died and had to be towed back to the dealership. Since then, it has been in for repairs FOUR separate times. The last time was [XXX], when it was towed again -?" and here we are, almost TWO MONTHS later, with my truck still sitting at RAM Greenway, untouched, no repairs, no updates, no solution. Nobody is working on it, and now they have the audacity to try to charge me for the rental car while they hold my truck hostage. Meanwhile, I-??m still paying the monthly payment for a brand-new vehicle I can-??t even drive. RAM Customer Care is absolutely useless -?" they just send copy-paste updates saying -??the dealer is working on the vehicle-?? when clearly NOTHING is being done. Zero accountability, zero urgency, zero customer service. This situation has caused me extreme stress and financial loss. I depend on a reliable vehicle for my family and my daily life, and RAM has failed on every level. Do NOT buy a RAM vehicle. Do NOT do business with RAM Greenway in Orlando. They will take your money, leave you without a working vehicle, and refuse to take responsibility. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Orlando, FL, USA

The contact owns a 2025 Ram 1500. The contact stated that the side view mirrors remain illuminated for an extended time while operating the vehicle. The contact stated that the signal for the sensor to inform the driver of an approaching vehicle failed to illuminate intermittently. The contact stated that the side-view mirror was replaced. Additionally, the message -??Tire Pressure Unavailable-?? was displayed. The contact stated that while driving approximately 30 MPH, the vehicle lost motive power. The contact was able to be restarted approximately 30 minutes later. The contact was able to continue driving; however, approximately a week later, the failure reoccurred while driving 55 MPH. The contact waits for approximately 30 minutes to restart the vehicle. The contact stated that the failure reoccurred while driving into the driveway at approximately 15 MPH. The vehicle had been taken to the dealer three times; however, there was no cause for the failure found. The manufacturer was informed of the failure, and a case was opened. The failure mileage was not provided.

- Dunnellon, FL, USA

Brand new 2025 Ram 1500 Bighorn/Lonestar purchased on 10/24/24. From day 1 it pulls to the right at highways speeds. The dealer has tried to fix the issue with alignment two times, but not luck, they don-??t know what is wrong because all the numbers in alignment are green and good. There are several online posts that are talking about this issue with the 2025 Ram 1500s. Also in regard to my truck greeting light feature, the service advisisor said the technician claims it is not a feature on the Bighorn/Lonestar trims, but I believe it is. If it wasn't a feature, then I wouldn't have those options in my settings. I also discovered something interesting about this. At night, after turning my truck off - but without pressing the key fob, LOCK button, if I press the key fob UNLOCK button, the headlights and taillights come on (as per the featured settings) like they are supposed to do. However, if I press the key fob LOCK button first (1 or 2 presses - it doesn't matter), when I press the key fob UNLOCK button, the headlights and taillights do not turn on (as per the featured settings) like they are supposed to. Again, I believe this is a software issue, but could be related to the headlight module that I am seeing being reported online as well.

- Cedar Park, TX, USA

when the vehicle is put in reverse when it is dark outside the screen goes to full bright blinding the driver no matter what the brightness settings are. This makes it almost impossible to see when backing up. This more than negates any saferty gains made by having the backup camera in the first place. I have contacted ram concerning this issue with no response. There are multiple threads on the internet going back years complaining about this issue with no fix in sight.

- Great Mills, MD, USA

Same recall on 2024 grand cherokee. When auto lights are on brights will not turn on with the wheel lever.

- Grain Valley, MO, USA