5.7
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 15,388 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I have received a notice of recall 2 times since December 1,2014 for diesel fuel heater electrical connector and have been to the Dodge dealer several times to get this taken care of. The dealer states that they do not have the parts. This has been over 8 months now and I am now experiencing electrical problems with this vehicle as well as what appears to be a sticking throttle as I drive. This is a serious situation as the vehicle does not slow down when releasing the throttle. It also at idle will increase the RPM on it's own. Update 9/15/15 the fuel heater was fixed. The electrical problem still exists with high idle and the vehicle only slowed down when the brake was applied. The high idle and constant instances of failure of the vehicle to slow down was a recurring problem as well as the inability to obtain information from the vehicles information port still exists. Updated 10/01/15
- Zephyrhills, FL, USA
The contact owns a 2012 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 14V635000 (engine and engine cooling, fuel system, diesel). Two dealers stated that the part needed was not available. The dealer did not provide a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure. Updated 7/13/15
- Collinsville, IL, USA
The contact owns a 2012 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 14V635000 (engine and engine cooling, fuel system, diesel); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 6/11/15
- Clearfield , PA, USA
The contact owns a 2012 Dodge Ram 2500. The contact received notification of NHTSA campaign number:14V635000 (engine and engine cooling, fuel system, diesel); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 5/28/15 the vehicle was repaired under recall. Updated 11/23/2015
- Lexington, OK, USA
The contact owns a 2012 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 14V635000 (engine and engine cooling, fuel system, diesel); however, the contact was unable to have the vehicle serviced under the recall because the part needed was unavailable to perform the repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Updated 6/8/15
- Hurley, NM, USA
The contact owns a 2012 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 14V635000 (engine and engine cooling, fuel system, diesel); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. MA 08/05/15
- Zephyhills, FL, USA
Chrysler has had NHTSA campaign number: 14V635000 component(s): Engine and engine cooling, fuel system, diesel in effect since October 2014. My truck has this recall problem. I continually have engine code P2609 active. I have contacted Chrysler about this and all they will say is that the repair parts are not available. My truck is still under warranty but Chrysler will not repair the truck. Along with the "check engine light", I have a diesel fuel smell entering the passenger compartment at various times. Chrysler will give me no date as to when they will repair this problem. The local dealers say they can do nothing until Chrysler get the repair parts needed. It seems logical that if Chrysler has issued a warranty on a vehicle then they should be able to repair the vehicle.
- Granbury, TX, USA
- Blanchard, OK, USA