10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 34,999 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2012 Dodge Ram 2500. The contact stated that he received notification of NHTSA campaign number: 13V529000 (steering) and attempted to have the vehicle serviced but the parts were unavailable. The vehicle was not repaired. The manufacturer was notified. The contact had not experienced the failure.
- Church Point, LA, USA
The contact owns a 2012 Dodge Ram 2500. The contact stated that the he was very concerned for his safety since the parts were not available for NHTSA recall campaign number: 13V529000 (steering). The dealer and manufacturer were notified of the delay in the recall repair. There are no failures at this time. The current mileage was 27,800. Updated 6/10/14
- Spring , TX, USA
The contact owns a 2012 Dodge Ram 2500. The contact stated that he was concerned because the parts were still not available for repairs under NHTSA campaign number: 13V529000 (steering). The dealer was contacted. The manufacturer was made aware of the problem. The vehicle had not experienced a failure. The current mileage was 30,100.
- Pagosa Springs, CO, USA
The contact owns a 2012 Dodge Ram 2500. The contact stated that she attempted to have the vehicle repaired under NHTSA recall campaign number:13V529000; however, the parts were not available as a result repairs were unable to be performed for the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. There are no failures at this time.
- Weatherford, TX, USA
Recall is for the left tie rod ball stud on your truck may fracture under certain driving condition. I took my truck in 45 days ago. Parts are so limited that the dealer is saying it could be 6 months or more before the parts come in to fix what appears could be a serious issue. I have not actually had an incident.
- Wichita Falls, TX, USA
The contact owns a 2012 Dodge Ram 2500. The contact received notification of NHTSA campaign id number 13V529000 (steering) and stated that the part needed was unavailable to perform the repair. The dealer informed the contact that the remedy part would not be available until October 2014 or later. The manufacturer was notified of the problem. The contact had not experienced a failure. Updated 6/14/14
- Greeneville, TN, USA
Tried calling in for the left front tie rod recall to auto nation Dodge and they told me that they have recalled the parts to fix. Called the Chrysler help line and they were not helpful at all. The lady I talked to could not tell me when Chrysler is supposed to have the part to fix the recall. Why is Chrysler sending out notifications and telling people to call there local dealers to fix the recall when they do not have the parts to fix and why is it taking so long?
- Pine, CO, USA
The contact owns a 2012 Dodge Ram 2500. The contact referenced NHTSA campaign id number 13V529000 (steering) and stated that the remedy part was unavailable to perform the repair. The dealer informed the contact that the modified parts would become available in the middle of April of 2014 but in limited quantities. The manufacturer was notified of the problem. The contact had not experienced a failure. The VIN was unavailable.
- Hastings, MI, USA
The contact owns a 2012 Dodge Ram 2500. The contact received a notification of NHTSA campaign id number 13V529000 (steering) and stated that the part needed was not available to perform the repair. The dealer informed the remedy part was on a massive back order and they were unable to provide an expected date for the part. The contact had not experienced a failure.
- Odell , OR, USA
The contact owns a 2012 Dodge Ram 2500. The contact stated that NHTSA campaign number: 13V529000 (steering) had surpassed a reasonable amount of time for repair because the part was not available. The contact felt it was unacceptable for the manufacturer to have the necessary parts on backorder. The manufacturer was alerted of the issue. The contact had not experienced a failure.
- Presqueisle, WI, USA
2012 Dodge Ram 2500. Consumer writes in regards to tie rod recall notice issues. The consumer stated he took the vehicle to the dealer, after receiving a recall notice. But, when he arrived he discovered it was purely a determination check and his vehicle, in fact did not need to have the replacement part installed. The service advisor informed the consumer to bring the vehicle back in 3 weeks when the part arrived. The consumer numerous times, only to be told the parts were still not available.
- Wellington, FL, USA
Regarding recall notice effective Jan 6 2014 N49/NHTSA 13V-529 contacted dealer numerous times they say no parts available from manufacturer meanwhile I continue to drive vehicle with this defect present I feel like the dealership and the manufacture are not taking this problem seriously!
- Chehalis, WA, USA
The contact owns a 2012 Dodge Ram 2500. The contact stated NHTSA campaign number: 13V529000 (steering) had surpassed a reasonable amount of time for repair. The dealer stated the part was not available for repair and decline to provide part availability information. The manufacture was not alerted of this failure. The vehicle was not repaired. The contact had not experienced a failure.
- Usk , WA, USA
TL-the contact owns a 2012 Dodge Ram 2500. The contact stated that NHTSA campaign number 13V529000 (steering) had exceeded a reasonable time for repair. The contact received the first letter December 2013 and a second notice was recently received however the dealer advised the tie rod assembly was received one per week and the contact had to be placed on an eight months waiting list. The vehicle did not experience the failure.
- Sarasota , FL, USA
I am a marine stationed aboard mcas new river in jacksonville nc. I had just dropped my son off at his babysitter. I arrived at work and as I was pulling into my parking spot I noticed that my truck would not turn. I came to a stop just before I hit the truck next to me. I put the truck in reverse and I noticed a dragging sound coming from the front of my truck. I got out of the cab and checked it out. That is when I noticed that the left tie bar had sheared from the ujoint. I was lucky that I was not driving at a high rate of speed while my son was in the truck when this happened. To survive 4 deployments to iraq but to only get killed by a broken bolt. When I dropped it off I was told that it would get fixed with the same hardware that failed in the first place because they new parts were not available. I am a helicopters mechanic and I am not new to safety and quality maintenance so the idea of putting the same part on that failed before does not seem right to me. If it were something in the entertainment system or maybe the comfort control, I could see something like this being done. Not the steering!!! we are being told that I would not be able to have courtesy vehicle from the dealer because they don't offer them because of recalls. So they tell me that they will fix my truck with recalled parts and give it back to me to drive until parts come in. Really!! so I risk the lives of my family members cause Dodge wants to safe a buck. I don't believe that I am responsible for this and Dodge should stand behind the product it produces. This is a safety concern that must be addressed. It leaves me and other families no choice but to drive a dangerous vehicle.
- Sneads Ferry, NC, USA
The contact owns a 2012 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 13V529000 (steering ) in December 2013. The vehicle was taken to the dealer to get repaired but the parts were unavailable. The vehicle was not repaired. The manufacturer was notified. The contact had not experienced a failure. The VIN was not available.
- Clinton, MT, USA
The contact owns a 2012 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 13V529000 (steering ) in December 2013. The vehicle was taken to the dealer to get repaired but the parts were unavailable. The vehicle was not repaired. The manufacturer was notified. The contact had not experienced a failure. Updated 05/12/14 the consumer stated as of April 23,2014, the vehicle still hasn't been repaired. Updated 05/14/14.
- Clinton, MT, USA
The contact owns a 2012 Dodge Ram 2500. The contact stated that he received NHTSA campaign number: 13V529000 (steering) in December 2013. The vehicle was taken to the dealer but the parts were unavailable. The vehicle was not repaired. The manufacturer was notified. The contact had not experienced a failure.
- Clinton, MT, USA
The contact owns a 2012 Dodge Ram 2500. The contact stated that she attempted to have her vehicle repaired under NHTSA campaign number: 13V529000 (steering) but was informed that the parts were on back order. The contact felt that since the failure was reported in November of 2013, there should be a remedy available before March of 2014 and that the manufacturer had exceeded a reasonable time for repair. There are no failures at this time.
- Blairstown , NJ, USA
- San Pablo , CA, USA