The contact owns a 2012 Dodge Ram 2500. The contact stated that NHTSA campaign number: 13V529000 (steering) exceeded a reasonable amount of time for the recall repair. The dealer stated that the part was not available. The manufacturer was made aware of the delay. The vehicle was not repaired. The contact did not experience a failure. Updated 09/16/14

- New Freedom, PA, USA

The contact owns a 2012 Dodge Ram 2500. The contact stated received notification of NHTSA campaign number 13V529000(steering) was received approximately one year ago. The contact called the dealer and manufacturer on multiple occasions and was informed that the parts were still not available to repair the vehicle. There were no failures. Updated 10/7/14

- Trussville, AL, USA

I have received my second notice to get the recall fix N49 I have been on my dealers list since the first notice which I got in December 2013. The dealer told me I was number 15 on the list, I called in March and asked was going on and they said Chrysler released parts then recalled those and they haven't got any new ones. If this recall is so important and can cause you to crash why are they not fixing them faster. This shouldn't be happening that we have to wait this long to get a recall fixed. Something needs to be done about them not getting the parts out quicker.

- Howard, PA, USA

TL * the contact owns a 2012 Dodge Ram 2500. The contact received a recall notification for NHTSA campaign number: 13V529000 (steering); however, the part for the repair was unavailable. The manufacturer was notified. The contact had not experienced a failure.

- New Brockton, AL, USA

This is in ref to safety recall N49 / NHTSA 13V-529. I received a recall form Dodge and took my truck into miller's Dodge in martinsburg wv. The service dept. Looked and said your left tie rod ball stud needed to be replaced. I have called to check on the part status 3 times. It has been 5 months and everytime I put my family in the truck they are at risk. I am told that the part is on back order. I received another recall notice from Dodge which prompted me to log this.

- Charles Town, WV, USA

I keep receiving an "important recall notice" for the left tie rod from Chrysler but they will not make enough parts to get it fixed. There last line on the notice is " we're sorry for any inconvenience, but are sincerely concerned about your safety". if they really cared about my safety they would make a lot more parts to fix my truck and the other 100 or so that are waiting in northwest Montana.

- Columbia Falls, MT, USA

I have received my fourth recall notice for N49/NHTSA 13V-529. Dealer in lexington park still has no parts. I am on waiting list for the past 4 months. Chrysler is failing to take action on recall.

- Mechanicsville, MD, USA

The contact owns a 2012 Dodge Ram 2500. The contact received a recall notification of NHTSA campaign id number 13V529000 (steering) and stated that the part needed was unavailable to perform the repair. The dealer was unable to provide an expected date for the remedy part to become available. The contact had not experienced a failure.

- Casper, WY, USA

The contact owns a 2012 Dodge Ram 2500. The contact received a notification for NHTSA campaign id number 13V529000 (steering). However, the part to do the repairs was unavailable. The manufacturer was made aware of the problem. The contact had not experienced a failure.

- Wellsboro, PA, USA

The contact owns a 2012 Dodge Ram 2500. The contact received notification for NHTSA campaign id number 13V529000 (steering) however, the part to do the repairs was unavailable. The manufacturer was made aware of the problem. The contact had not experienced a failure. Updated 8/11/14

- Lafayett, LA, USA

I received a recall notice in January 2014 for a recall and mandatory replacement of the left tie rod ball stud. I call my dealer right away but they did not have any parts. I recently went in for service and they check my truck and said everything looked ok but it does need to be replaced since in is on the mandatory list. There are 186 people on that list and they only get a replacement part after they install one. The average turn around time for parts is 4 days. That means that some people will have too wait up to 2 years before there truck gets repaired. I think this is a little ridiculous. I live in a rural area and do a lot of travel in very rural areas. If I break down I might be stuck for days to get out and same for a lot of other people that live up here.

- Columbia Falls, MT, USA

The contact owns a 2012 Dodge Ram 2500. The contact received a notification for NHTSA campaign id number: 13V529000 (steering) and stated that the parts were not available. The dealer did not provide a specific date when the parts would become available. The manufacturer was also contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repairs. The contact had not experienced a failure. Updated 08/25/14 updated 08/28/2014

- Warwick, RI, USA

I received the recall notice in January 2014 and went to my local dealer. They said to check back in February. I called in February and they said check back in March. I was told that the parts aren't even available. I checked again in April, they said call back in may which I did and my parts were ordered May 1, 2014. It's June 9, 2014 and I called my dealer to find out when to bring my truck back. They said it will be a couple months because they are only given a couple parts at a time. Fortunately I've not had an accident but you would think for a steering defect the manufacturer would make this part a priority. My complaint is that neither the manufacturer of the vehicle nor the faulty part have remotely responded in an acceptable timeframe for a defect that could result in serious injury or property damage.

- Knoxville, IA, USA

I purchased this vehicle from stew hansen Ram on April 3, 2014. During the purchase procedure, I was not fully informed of the existing recall N49. It was not until several weeks later when I received an email notice of an oil change being due that I found out about the recall, as it was included in the maintenance notice. I then found out about the parts unavailability. I was very clear when buying the vehicle that I would be towing a travel trailer to ca with it this summer. I believe the dealer was quite remiss in not informing me of the situation prior to the sale. I also believe it should be illegal to sell a recalled vehicle that has not been repaired, especially one with potential loss of steering control. The dealer has been unable to provide a time frame for repair.

- Marshalltown, IA, USA

The contact owns 2012 Dodge Ram 2500. The contact received recall NHTSA recall campaign number: 13V529000 (steering) and stated that the parts were not available. The dealer did not give a specific date when the parts would be available. The manufacturer was also contacted and could not provide an estimated date for when the recall repair would be performed. There are no failures at this time. Rk updated 09/30/14 updated 2/25/2015

- Thomasville, AL, USA

The contact owns a 2012 Dodge Ram 2500. The contact stated that NHTSA recall campaign number: 13V529000 (steering) had surpassed the reasonable amount of time for repair. The dealer stated the part was not available for repair. The manufacturer was made aware of the delay; however they declined to provide an estimated time frame for when the parts would be available. There were no failures at this time.

- Hilo, HI, USA

In Dec. Of 2013 I received a recall notice #R49 from Chrysler concerning the left tie rod on my 2012 Dodge truck. On the 2nd of Jan. 2014 I called the dealership in folsom calif. For an appointment, I was told the part was not available and would have to be ordered. As of this writing (7 May 2014) the part is still not available and I am # 50 on the dealers list for repairs. I've called the dealer 6 times, mfg. 3 times, and the National Highway Traffic Safety Administration and have had no satisfaction in getting a resolution. It will be a cold day before I purchase another Chrysler product.

- Plecerville, CA, USA

2012 Dodge Ram 2500. Consumer writes in regards to the left tie rod ball recall notice. The consumer was informed, the parts were not available, and she would be placed on a waiting list, as the dealer was only receiving 1 part per week.

- Lignum, VA, USA

The contact owns a 2012 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 13V529000 (steering) however, the vehicle had yet to be serviced under the recall. The contact felt the reasonable amount of time to repair the recall had surpassed. The dealer stated the part was not available for repair because the manufacturer was only issuing 1 repair kit per week to their facility. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure.

- Chandler, TX, USA

TL- the contact owns a 2012 Dodge Ram 2500. The contact stated that she attempted to have her vehicle repaired under NHTSA campaign number: 13V529000 (steering) but was informed that the parts were not available. The contact felt that since the failure was reported in November of 2013, there should be a remedy available before April of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.

- Henderson , TX, USA