9.9

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
300 miles

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problem #1

Apr 082013

2500 4WD 6-cyl

  • 300 miles
A few days after purchasing the truck I noticed one of the ceiling courtesy / map lights was not working and the next time it came on it would be on at half power. It either doesn't come on or comes on at half power. I visited the dealership several times for them to try and locate a new map light. The dealer after several trips told me they couldn't find the needed parts and didn't know what else to tell me. I have contacted Ram customer service numerous times as well as the BBB over the past 6 months concerning this problem. Ram customer service states there are no parts available to repair my 2013 2500 Ram truck which cost $60,000 and they don't know when any parts will become available. One of my concerns is this light must have a electrical short of some sort either in wiring or the light itself therefore may be a fire hazard. Ram appears to care less.

- Chesapeake Beach, MD, USA

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