10.0
really awful- Crashes / Fires:
- 6 / 1
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 23,402 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
The contact's husband owns a 2016 Ram 2500. While the vehicle was parked in a driveway, it shifted out of park and rolled in reverse up a small hill, crashed into a house, and the vehicle came to a stop only because the driver side door was open which stopped the vehicle from reversing any further. The contact mentioned that the driver was unloading at the time and did not sustain any injuries due to the failure. The vehicle was not taken to a dealer or an independent mechanic for the failure. Testing. The vehicle was not repaired. The vehicle was previously repaired per NHTSA campaign number: 17V821000 (power tran) at dayton andrews Dodge Chrysler Jeep Ram dealer, (located at 2301 24th St N, St petersburg, fl 33713, (727) 321-0500). The manufacturer was not notified of the failure. The approximate failure mileage was 31,000.
- St Petersburg, FL, USA
Drag link has been recalled on my pickup. Was given what was supposed to be a temporary fix by the dealership that involved welding the nuts to the adjuster sleeve. Now there is a permanent fix and I was told by Chrysler and the dealership that the weld is good enough. I am unable to have my vehicle aligned due to this weld. I will be unable to have any future work that involves the steering done due to this weld. If the weld fails, I'll be left once again with a bad drag link. How is this acceptable? the nits has to be tightened three times before they were welded!
- Roseburg, OR, USA
The contact owns a 2016 Ram 2500. While the vehicle was stationary, the transmission failed to operate properly. Upon placing the vehicle in park, the gear shift slipped out of gear on several occasions over the past five months. On one occasion, the vehicle slipped into reverse and independently accelerated backwards rapidly. The contact stated that the vehicle was placed in park, but the gear shift indicator erroneously displayed another gear. Classic Chrysler Dodge Jeep Ram (1102 walton drive, texarkana, Texas 75503, (903) 716-0600) was made aware of the failures, but could not duplicate them or locate the source. The manufacturer was not made aware of the failures. The failure mileage was approximately 30,000.
- Atlanta, TX, USA
When driving between 62and 80mph the truck develops a shack through the whole truck that make it hard to see out of mirrors and is uncomfortable to drive not feeling very safe
- Simsbury, CT, USA
Driving 73 mph and loud 'explosion' and violent shake came from center of truck. Close to lithia Dodge in bryan tx. Pulled in to see transmission fluid pouring from transmission. Truck has been in the shop for two weeks. Service advisor indicated that U joint failed and cracked the transmission. Requiring the replacement of transmission and drive shaft. Dangerous situation. Chrystler should be held accountable. Very concerned that truck could have be sent violently across the road.
- Bryan, TX, USA
For the last year or so, I have been having an issue with the 4WD shift in progress message coming on at random times. I have had it to the dealership where I purchased it at, victory Ram of Kansas City and they "could not duplicate the problem".
- Perry, KS, USA
The contact owns a 2016 Ram 2500. The contact received notifications for NHTSA campaign numbers: 17V821000 (power train) and 17V562000 (engine and engine cooling). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. Cedar city Chrysler Dodge Jeep Ram (1010 N main St, cedar city, ut 84721, (435) 586-8290) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was notified and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
- Newcastle, UT, USA
The contact owns a 2016 Ram 2500. The contact received notification of NHTSA campaign numbers: 17V821000 (power train) and 18V486000 (structure, latches/locks/linkages). The contact called glendenning motor company at 641-464-3241 (located at 1100 E South St, mt ayr, ia 50854) and was informed that the parts were not availaable. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact stated that he received notification of NHTSA campaign number: 18V332000 (electrical system, vehicle speed control). The vehicle was taken to the same dealer and the cruise control was reprogrammed. While driving at any speed, the cruise control accelerated or decelerated randomly. The vehicle was taken back to the dealer and the cruise control was reprogrammed again. The failure recurred and the dealer stated that nothing else could be done. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 11,100. Parts distribution disconnect for 17V821000 (power train) and VIN tool confirms parts not available for 18V486000 (structure, latches/locks/linkages).
- Lorimor, IA, USA
Dead pedal, if I start accelerating from a stop and notice I cannot make it, let off the gas and reapply, there is a long delay for acceleration. I have almost been hit a number of times and now worried to cut into traffic. Excessive lag time when ac is on. Takes longer to get power.
- Round Rock, TX, USA
I had drive my 2016 Ram 2500 mega cab cummins diesel 4X4 to a place on a slight decline. I placed the transmission in park (column shift) and left the truck running. I had not applied the parking brake. Within a few seconds I noticed the truck beginning to roll downhill. I looked at the gear indicator and noticed it was in park. I stepped on the brake and the truck stopped. I released the brake and it began rolling forward again. I stepped on the brake again and the truck stopped. I grabbed the gear selector and it would not move. I stepped on the brake and then moved the gear selector through reverse, neutral and drive and could feel the vehicle torque with each gear change. I placed the selector back in park and the vehicle rolled slightly and then stopped as it normally does. My vehicle was checked by an authorized dealer who said they found no problem, including the test for the brake interlock that was recalled. I am concerned that there is another problem, perhaps with the parking pawl not engaging on an intermittent basis.
- Etowah, NC, USA
The contact owns a 2016 Ram 2500. While the contact's girlfriend was driving the vehicle, the gear shift lever was placed in the reverse position, but the vehicle accelerated forward. As a result, the vehicle crashed into a mobile home and a portable shed. A police report was filed. The contact sustained injuries to the face and mid-section. The driver was transported by ambulance to the local hospital to seek medical attention. The vehicle was towed to an independent mechanic, but was not diagnosed or repaired. The dealer and manufacturer were not notified of the failure. The approximate failure mileage was 23,000.
- Springfield, MO, USA
The contact owns a 2016 Ram 2500. After reversing into a parking space, the contact shifted the gear shifter to park, applied the emergency brake, removed the key from the ignition switch, and exited the vehicle. The contact noticed that the vehicle started to roll backwards on a flat surface. The vehicle stopped at a curb. The contact received a recall notification for NHTSA campaign number: 17V821000 (power train), but parts were not available to perform the recall repair. The vehicle was taken to larry H miller Dodge (4220 22nd street, tucson, Arizona 85711) four times for transmission failures. The vehicle was not repaired. The manufacturer was notified of the failures. The approximate failure mileage was 75,000.
- Oracle, AZ, USA
The contact owns a 2016 Ram 2500. While parked at home, the vehicle independently rolled away while engaged in park. The contact received notification of NHTSA campaign number: 17V821000 (power train); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. C.H. urness Chrysler Jeep Dodge Ram (505 cherry heights rd, the dalles, or 97058) was contacted and confirmed that the parts were not available for the recall remedy due to the part for the 2016 Ram not being manufactured. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The failure mileage was approximately 30,000. Parts distribution disconnect.
- Hood River, OR, USA
Multiple recalls open, dealer unable to fix due to parts unavailability. Result in customers driving unsafe vehicles.
- Bothell, WA, USA
I have two recalls on this truck,17V-562 and 17V-821. One dating back to September 2017 and just received 17V-821. Both recalls say the remedy for this condition is not currently available, and both are safety issues, fca sends out recalls and then does nothing! are you aware of this, is there nothing you can do. This is totally unacceptable!
- Camp Verde, AZ, USA
The contact owns a 2016 Ram 2500. The contact stated that NHTSA campaign numbers: 17V562000 (engine and engine cooling) and 17V821000 (power train) exceeded a reasonable amount of time for the repair. The dealer (lithia Chrysler Dodge of tri-cities, 7171 w canal dr, kennewick, wa 99336) stated that the parts were unavailable for the repair. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
- Pasco, WA, USA
The contact owns a 2016 Ram 2500. The contact received notification of NHTSA campaign numbers: 17V562000 (engine and engine cooling) and 17V821000 (power train). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called billy craft Chrysler Dodge Jeep Ram at (434) 845-3456 (located at 2630 lakeside dr, lynchburg, va 24501) and was informed that the parts were not available. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
- Amherst, VA, USA
The contact owns a 2016 Ram 2500. The contact received notification of NHTSA campaign number: 17V562000 (engine and engine cooling); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over five months ago. The dealer (pischke motors of West salem, 1460 wi-16, West salem, wi 54669) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
- Holmen, WI, USA
The contact owns a 2016 Ram 2500. The contact received notification of NHTSA campaign numbers: 17V562000 (engine and engine cooling) and 17V821000 (power train). The parts needed for the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to moss brothers Chrysler of riverside (8151 auto dr, riverside, ca 92504, (951) 688-6200), but the parts were not available for the repair. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
- Ontario, CA, USA
- Virgina Beach, VA, USA