10.0
really awful- Crashes / Fires:
- 6 / 1
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 23,402 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
I was driving back home after picking up my son, driving about 40 to 45 mph when suddenly my truck started shaking and the speed dropped rapidly got 10 mph pushing me and my son forward aggressively... we were fortunate the traffic behind was far from us.. after pulling to the side and trying to get back to the road my truck would not accelerate more than 10 mph. I took the truck to the dealership and after an inspection they told me the clutch went out. Considering this is a 2016 Ram 2500 turbo diesel with only 24,000 miles on it with no sings of clutch going bad I think this may bee a defective part that caused this inciden...
- Bakersfield, CA, USA
Dead pedal, when driving I.e.: in traffic with on again off again pedal I notice a brief period of "dead pedal " where there is no response. This has occurred more than once.
- Colorado Springs, CO, USA
The contact owns a 2016 Ram 2500. While accelerating from a traffic light, the vehicle failed to increase in speed when the accelerator pedal was depressed. Also, the check engine indicator was constantly illuminated. When the failure occurred, the contact had to restart the vehicle to resume normal operation. The contact's vehicle was rear ended by another vehicle when the failure occurred. A police report was not filed and there were no injuries. The failure was persistent. The vehicle was taken to a local dealer (whites Chrysler Dodge Jeep and Ram 1325 N. main street, urbana, oh 43078) where the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was notified of the failure and provided no assistance. The failure mileage was approximately 28,248.
- Belle Center, OH, USA
The contact owns a 2016 Ram 2500. While attempting to drive the vehicle, the gear shift failed to shift out of park. The contact powered off and restarted the vehicle, and was able to shift gears. The failure recurred numerous times. The vehicle was not taken to a dealer. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 25,000.
- Medford, OR, USA
I feel I my complain is on par with so many others with a newer Ram diesel. The dead pedal. I have nearly been hit more than 5 times now on several....several occasions due to no immediate acceleration at a light crossing an intersection, or going on the highway, switching lanes and trying to accelerate again. The delay in throttle response is the worst I have ever seen in a vehicle. My wife refuse to drive my "new" truck with our kids for this reason. I had my local dealer check it out and they said its normal to have such a bad delay, even said "Dodge dropped the ball on this one". I have had friends and family comment on how bad the delay/lag is! I am very disheartened by this to the point that I am now pricing out a 2017 F-350. We are purchasing a new toy hauler and in no way would I hook it to my 2016 Ram diesel due to the throttle delay/lag. This is my 4th Dodge truck and to switch brands has been a major issue for me. I test drove a new Ford F-250 (to be fair) and a F-350 dually and the take-off was insanely different. Shame on you Dodge for forcing me into this decision, but my family's safety is more important than brand loyalty. I hope this resonates with someone in a high enough position to actually do something about this, and not let me complaint just fall the wayside.
- Albuquerque, NM, USA
Purchased 2016 Dodge Ram 2500 laramie, mega cab - noticeable vibration at highway speeds between 60-80mph - at certain speeds it's constant, at other speeds it's intermittent. Notified dealership who suggested balancing tires, road forcing tires, etc before bringing it in for warranty service. Took the truck to several tire shops to have the tires balanced, road forced, changed out for different tires, etc. Nothing related to tires "fixed" the issue. Brought truck back to dealer for warranty service, they replaced two tires that were (supposedly) "bad" and returned the truck to me. Issue was not resolved. Returned the truck for warranty service and reported the issue to Fiat Chrysler the dealership changed out the drive shaft and returned the vehicle to me indicating that there was nothing more they could do and that any remaining vibration could not be "fixed." Drove the truck home and felt the vibration. Continued driving at highway speeds increases the vibration. Only way to "eliminate" the vibration is to drive at 10 miles below or above the speed limit on the interstate (neither of which is safe, in my opinion).
- Folsom, LA, USA
Under some circumstances, like briefly letting off the accelerator and then re-applying acceleration, the vehicle does not respond to the acceleration input for 1-2 seconds. This is being described by owners in online forums as "dead pedal". the result of a lack of intended acceleration is a serious safety issue, especially when merging with traffic already at speed. This has happened to me on multiple occasions, and if a well documented and complained about issue on public forums.
- Streetsboro, OH, USA
A noticeable delay in throttle response is present. Some times the delay is short [ 1 second ] other times the delay is more pronounced [ 2-4 seconds ]. this can be very dangerous due to the vehicle not responding correctly. I have noticed the problem to be more prevalent when having to quickly transition from being on the throttle to off and back on quickly. A good example is merging onto the freeway where you have to quickly accelerate in stages to match the flow of traffic. Each time you lift and depress the throttle pedal there may be a delay that is not consistent and can cause an over estimate or under estimate of the of the space needed to safely and courteously merge. I feel that this a true safety concern. Would you want an unpredictable delay with the brakes or the steering? why should the fuel pedal be any different.
- Jackson, GA, USA
Numerous times the diesel has stuttered and acted like it was going to die. This has happened several times. Was taken to sealer and was told there is nothing wrong with it. It is making weird noises while shifting and is now throwing a cel with the code P0421.
- Kingston, OH, USA
Purchased a 2016 Dodge Ram 2500 turbo diesel laramie, new, returned the truck due to a vibration bad enough the seats, hood, rear bed shook. It was bad enough I had to slow down to have the shaking stop. Then when on the highway the only safe driving speeds where under 62 and over 80. Anything in between caused the truck to shake. So, the truck sat in my driveway, the only time I drove the truck was when I had to and even then, I would only drive it on the back roads due to the shaking. Truck as been back 4 times for over a total of 30 days to work on truck with no solution to the problem. Shaking starts at 62 mph and up, 72 mph being the worse.
- Manchester, TN, USA
Today I had a close call. Cruising empty, not towing, someone pulled out right in front of me on the highway. Got on the brakes. Had a good opening in the next lane. Pushed down on the gas peddle and started shifting lanes. The truck wouldn't accelerate, not even a little. After what seemed like 2-3 seconds it started to accelerate, and by then the car behind me was getting very close to my rear bumper. I didn't push the pedal to the floor but maybe I should have. Anyway, I'm going to the Dodge dealer and having a formal note put into my file about the problem. Have had the truck 2 weeks. Not happy and this could be very dangerous. I looked online and it seems this is a normal unfixed issue with these trucks, but seriously dangerous.
- Lacey, WA, USA
Dead pedal. This vehicle when starting to accelerate, releasing accelerator and then getting back immediately on the accelerator, does not respond for several seconds. This happened while pulling into an intersection and almost caused an accident. Dealer and Ram says it is normal, but many owners are experiencing this issue. It has been suggested that it is an intended programming issue that was put in place to help the drivetrain and/or emissions. It is dangerous!!!!! my other 2015 Ram that I traded did the same thing but I did not file a report.
- Whitehouse, TX, USA
2016 Ram 2500 crew cab 4X4 6.4 liter V8 - my truck is 5 months old with 4,500 miles on it. I have had this problem two times so far. I would be driving and the check engine and throttle positioning sensor warning lights come on. The truck would lose acceleration and sometimes the truck would accelerate on it's own and could drive itself on the road (sometimes surging). I have had it tot the dealership two times so far. The first time they replaced the throttle. The second time they said it was a bent clip on the throttle wiring harness for the throttle. The same thing happened two other times since it was last fixed on 8/30/2016, but if you let the truck sit overnight, the next morning everything would be fine. The punch line is that I have owned the truck for 169 days (as of today) and it has been in the shop 37 of those days (so far) with serious electrical issues. The last two issues are serious enough that the truck will accelerate on its own and is unsafe to drive. I have had it towed by Ram the last two times to the dealership. Outside of the fact that the truck has been in the shop for 22% of the time I have owned it, I am more concerned about the serious safety concerns these issues cause and I have lost faith that this truck can be fixed. When this problem occurs, it could easily cause and accident to include injury or death. This is a 6,500+ pound vehicle! please look into this problem with Ram.
- Ashburn, VA, USA
- Alexander, NY, USA