10.0

really awful
Crashes / Fires:
5 / 1
Injuries / Deaths:
6 / 1
Average Mileage:
14,129 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #10

Jul 242017

2500

  • miles
Right rear air bag twisted and got against the exhaust which caused the vehicles suspension to drop or not hold air. I was told it was the compressor leaking through and had compressor replaced. It is not the compressor and the vehicle right rear suspension continues to loose air. When the vehicle was looked at again the airbag was untwisted and had a burn mark from exhaust. This is definitely a safety issue concern! This has been ongoing since 2017 with no recall on this vehicle. I had it in the shop again for the same thing and was told this issue could not be resolved!

- Fairmont , WV, USA

problem #9

Jul 152023

2500

  • miles
Driving truck and automatic changed to manual 4th gear - would not stay in automatic and would not go into any other manual gear at same time cruise stopped working along with the horn, seat belt light came on and would not go off, ESC light came on and did not go off, non of the steering wheel controls would work work, air bag light came in and would not go off, horn would not work at steering wheel but will when using key lock

- Forsyth, GA, USA

problem #8

Feb 282022

2500

  • miles
I was involved in a single vehicle accident due to a medical issue. I hit a utility pole, took out a cyclone fence, proceeded across a front yard of a home then almost directly into a block retaining wall. I was wearing my seat belt. My airbags did not deploy but I have no idea how fast I was going. From the damage to the pole and the wall and my truck I had to be going a decent speed. The police report noted that when they arrived my foot was on the accelerator and the back wheels were spinning for what that-??s worth.

- Westfield, IN, USA

problem #7

Oct 012021

2500

  • miles
There has been an open recall on this vehicle since August 2021. It was reported to be by the dealership this is at that this was due to have a remedy to fix the SABIC in the 4th Quarter of 2021. IT has yet to have a remedy pushed out. I was also told that the Y55 recall is grouped together with the Y63 Recall. I agreed with the dealership in October of 2021 that I would purchase this vehicle, and they told me the recall remedy would be out the following month. I have been patiently waiting with no resolution from RAM, MOPAR or Chrysler. I have contacted the dealership several times a week, and they keep telling my that MOPAR has been contact by them and they are not returning phone calls. This can not be sold until it is fixed, due to a Stop Sale Issued with the Recall Notice.

- Ballston Spa , NY, USA

problem #6

Apr 142021

2500

  • 28,500 miles
Lost use of steering wheel controls on left side of steering wheel. Horn does not work when pressing horn button. Have had airbag light flash at interment times. After research have found others have same problems on several tears of Ram trucks.

- Elwood, NE, USA

problem #5

Apr 172019

2500

  • 68,000 miles
Clockspring problem giving an airbag fault. Happens driving down the road and stationary. Steering wheel generally in "straight" down the road position

- Dittmer, MO, USA

problem #4

Aug 022017

2500

  • 30,000 miles
The contact owns a 2016 Ram 2500. While driving approximately 35 mph, the contact was involved in a front end collision. The air bags failed to deploy. A police report was filed and there were no injuries. The vehicle was towed to an independent mechanic where it was diagnosed that the air bags were missing springs. The vehicle was repaired and deemed operable. The dealer was not contacted. The manufacturer was not notified of the failure. The failure mileage was approximately 30,000.

- Redwood City, CA, USA

problem #3

Sep 162017

2500

  • 8,000 miles
When pulling a camper the truck shut off (there was no function of the gas or brake pedal) causing the camper to jack knife and hit the rear tail light. When the camera caught up to the truck wet spun 180 degrees at 65 mph then flipped. No airbag went off and the seatbelt did not stay locked. My son who was sitting in the back climbed out of the backseat without unlatching his seatbelt.

- Broussard, LA, USA

problem #2

Jul 162016

2500 8-cyl

  • 292 miles
I was doing about 50mph down a state road when a guy pulled out in front of me attempting to go in the direction I was coming from. I slammed on the brakes and turned the wheel slightly to the left to so it was not a direct T-bone. The front end of my brand new truck which had 292 miles on it was caved in and the hit made his vehicle come around and hit the passenger side of my truck. Not one airbag went off. I'm assuming I was doing 40-45mph on impact....updated 07/10/17

- Brant Lake, NY, USA

problem #1

Mar 302016

2500

  • 6,500 miles
I was in an accident traveling around 45 mph, another vehicle turned in front of me. I couldn't stop so I did hit this other vehicle head-on. I tboned this other vehicle and their airbags did deploy, however, the airbags on my $70,000 2016 6K mile truck failed to deploy.

- Rio Rico, AZ, USA