Contacted FCA Recall Assistant Center on 10/23/2024 and filed a complaint against Corwin Chrysler Dodge, 3306 E. Kearney St., Springfield, MO., 65803 regarding Safety Recalls that Corwin Chrysler Dodge fraudulently checked off in the system as fixed, but they were not fixed. Case# [XXX] was assigned to the complaint. Keith is the assigned CS Manager and can be reached at 844-378-0575, ext: 3124. Keith informed us today that his hands are tied at this time and he doesn't have the authority to uncheck the safety recalls in the system that would be up to the dealership Corwin Chrysler Dodge in Springfield, MO. As of today, January 15, 2025, we still do not have resolution to this issue. We were informed to reach out to James River Dodge RAM, Ozark, Missouri. List of recalls below that we are aware that were completed by Corwin Chrysler Dodge of Springfield, Missouri. 1. Water Pump Recall T51 (Corwin Chrysler Dodge completed) 2. New Tailgate Latch U74 (Corwin Chrysler Dodge completed) We spoke to David, Service Manager, on 10/25/2024 and was informed since the system shows everything regarding the safety recalls for this vehicle are checked off in the system as fixed by Corwin Chrysler as completed. David told us that the safety recalls in the system that are showing fixed would need to be unchecked in the system in order for his team to recheck all the recalls on this vehicle and get paid for the service, because Corwin was paid for fixing the safety recalls when they checked them off in the system. 1. Steering - Drag Linkage Welded V06 (James River Chrysler could visibly see this was completed (10/25/2024) 2. Truck Engine Recalibration 67A (James River Chrysler completed on 10/25/2024) No other recalls to the best of our knowledge have been fixed on our 2016 RAM, Dodge Laramie 2500, 6.7L, Diesel Motor, vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Nixa, MO, USA

Hello! We have the driver seat and passenger seat that unlock after driving every mile. I have called the dealership and Chrysler and they say they cannot help me. This is a safety issue and I need assistance now

- Pleasant Hill , CA, USA

When pulling a camper the truck shut off (there was no function of the gas or brake pedal) causing the camper to jack knife and hit the rear tail light. When the camera caught up to the truck wet spun 180 degrees at 65 mph then flipped. No airbag went off and the seatbelt did not stay locked. My son who was sitting in the back climbed out of the backseat without unlatching his seatbelt.

- Broussard, LA, USA

Driver's seat belt buckle releases the seat belt without being touched. I tug on the belt every time I latch it because of this but it still releases the belt afterwards about 30% of the time, usually just after pulling away from the parking spot. I bought the truck with 48, 000 miles on it and almost 1 year old. It has done this since I first bought it.

- Deming, NM, USA

The contact owns a 2016 Ram 2500. Shortly after purchasing the vehicle, the rear windows failed to operate. The vehicle was taken to the dealer where it was diagnosed that the rear window motor failed and needed to be replaced. The vehicle was repaired. After the repair, the contact attempted to secure a child safety seat in the rear of the vehicle; however, the seat belt came out of the seat belt housing. The vehicle was not diagnosed or repaired. After speaking with the manufacturer, the contact was informed that a team from the manufacturer would have to inspect the vehicle to inspect the seat belt failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 400.

- Maumee, OH, USA

While securing our family into the 2016 Ram 2500 truck we had just purchased new at the dealership, I found that the rear center seat belt was not anchored to the floor, leaving the center seating position unsafe for occupancy. It was after closing by the time this issue was discovered so the seat belt was not able to be fixed before we left the dealership. Vehicle was taken to a different dealership two days later to have the seat belt properly secured, as it should have been before leaving the factory......updated 08/11/16

- Chino Hills, CA, USA