8.0

pretty bad
Typical Repair Cost:
$160
Average Mileage:
17,800 miles
Total Complaints:
1 complaints

Most common solutions:

  1. used thuren alignment specifications instead of factory (1 reports)
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problem #1

Oct 272017

2500 SLT 6.4L V8 Hemi

  • Automatic transmission
  • 17,800 miles

Dodge/Ram have been having this problem for years and it has become the "normal" for these trucks, but this is hardly acceptable. I have to constantly drive with my steering at 10 o'clock to drive straight. I have to constantly get my steering aligned as the left front tire's toe goes out every 6-9 months causing the truck to pull right very hard when braking. It is a constant "high-alert" status to drive because the slightest wind change, pavement texture, or even motorcycle passing is enough to make the steering shift from pulling right to pulling left. This throws me into the left lane sometimes, which puts my life and those around me at risk.

This is a fairly new truck and was doing it when I bought it. I though nothing of it as it was still in warranty. Several Dodge dealerships in multiple states have said they couldn't find anything and that it is "normal." I find that Chrysler is negligent to their customers and put people's lives on the line. I have a 2017 Ram 1500 for my company work truck and it does the exact same thing, but pulls the opposite direction. It only has 5000 miles when it started developing slack in the steering. I have seen several very cheap fixes (if you can find the parts) for this but Chrysler refuses to spend the extra .02 cents per vehicle to put a reliable steering vibration damper in the steering column.

The more I research, the more I find that this has been going on for decades across multiple generations of Ram Trucks. Chrysler needs to be put out of business for this reckless disregard for the people that drive their trucks. I hoping to find a class action law suit to force them to fix this problem. From what I have researched, about 50% of their trucks develop this problem. Just because it's "Normal," doesn't make it acceptable.

Update from Feb 10, 2023: After researching and working with several other owners all experiencing the same problem, we determined that the alignment specs from Ram are just too loose. The alignment from factory is garbage. Was the same way on my 2021 when I bought it new. Found alignment specs on a suspension website, Thuren, that specializes in Ram suspension. I used their specs and steering has been great ever since. Problem with using Thuren is actually making sure the alignment technician does the alignment properly. First attempt left my passenger side 6 inches higher in the rear than the driver side.

- Michael E., Sulphur, La, US