Contacted FCA Recall Assistant Center on 10/23/2024 and filed a complaint against Corwin Chrysler Dodge, 3306 E. Kearney St., Springfield, MO., 65803 regarding Safety Recalls that Corwin Chrysler Dodge fraudulently checked off in the system as fixed, but they were not fixed. Case# [XXX] was assigned to the complaint. Keith is the assigned CS Manager and can be reached at 844-378-0575, ext: 3124. Keith informed us today that his hands are tied at this time and he doesn't have the authority to uncheck the safety recalls in the system that would be up to the dealership Corwin Chrysler Dodge in Springfield, MO. As of today, January 15, 2025, we still do not have resolution to this issue. We were informed to reach out to James River Dodge RAM, Ozark, Missouri. List of recalls below that we are aware that were completed by Corwin Chrysler Dodge of Springfield, Missouri. 1. Water Pump Recall T51 (Corwin Chrysler Dodge completed) 2. New Tailgate Latch U74 (Corwin Chrysler Dodge completed) We spoke to David, Service Manager, on 10/25/2024 and was informed since the system shows everything regarding the safety recalls for this vehicle are checked off in the system as fixed by Corwin Chrysler as completed. David told us that the safety recalls in the system that are showing fixed would need to be unchecked in the system in order for his team to recheck all the recalls on this vehicle and get paid for the service, because Corwin was paid for fixing the safety recalls when they checked them off in the system. 1. Steering - Drag Linkage Welded V06 (James River Chrysler could visibly see this was completed (10/25/2024) 2. Truck Engine Recalibration 67A (James River Chrysler completed on 10/25/2024) No other recalls to the best of our knowledge have been fixed on our 2016 RAM, Dodge Laramie 2500, 6.7L, Diesel Motor, vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Nixa, MO, USA

The vehicle was driving on the highway at around 60 mph when the ABS and traction control warning lights came on. Immediately after the warning lights flashed on, the right front brake seized up followed by the left front brake. Vehicle skidded to a halt and was no longer drive-able due to the brakes being completely seized. This was extremely dangerous as there was no warning of the sudden stop and inability to fully control the movement of the vehicle. The vehicle could also not be moved further from the roadside. Vehicle was towed to a dealership. The dealership reported that the brake caliper bracket broke causing the front hub bearing to blow apart which led to damage of the brake pads and rotors. The left front rotors were damaged from the heat of locking up.

- Windsor, CO, USA

The contact owns a 2016 Dodge Ram 2500. Wheel studs sheared while driving. Vehicle was unsafe to operate possible crash due to loss of wheel stud support the contact stated that while driving at 65 mph, there was an abnormally loud sound coming from the front of the vehicle. The contact who work as a mechanic performed a self evaluation of the vehicle and became aware that five of the wheel studs on the driver's side front wheel had sheared off. The contact stated that the wheel bearings were previously replaced by burdick Dodge Chrysler Jeep Ram 5885 cir dr E #335, cicero, NY 13039 (315) 699-3846. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000.

- Lafayette, NY, USA

Purchased 2016 Dodge Ram 2500 laramie, mega cab - noticeable vibration at highway speeds between 60-80mph - at certain speeds it's constant, at other speeds it's intermittent. Notified dealership who suggested balancing tires, road forcing tires, etc before bringing it in for warranty service. Took the truck to several tire shops to have the tires balanced, road forced, changed out for different tires, etc. Nothing related to tires "fixed" the issue. Brought truck back to dealer for warranty service, they replaced two tires that were (supposedly) "bad" and returned the truck to me. Issue was not resolved. Returned the truck for warranty service and reported the issue to Fiat Chrysler the dealership changed out the drive shaft and returned the vehicle to me indicating that there was nothing more they could do and that any remaining vibration could not be "fixed." Drove the truck home and felt the vibration. Continued driving at highway speeds increases the vibration. Only way to "eliminate" the vibration is to drive at 10 miles below or above the speed limit on the interstate (neither of which is safe, in my opinion).

- Folsom, LA, USA

I'm having problems with trying to find tires that a) ride well, and B) look good to accommodate the tire pressure monitors. In this truck the warning light is set so high that I have to keep 80 psi in the tires. The dealer says it's a requirement by the NHTSA. Are we (consumers) stuck with this problem, or is there some kind of "fix" that would allow the dealer to adjust the warning down to something like 45 psi? thanks for your time.

- Shavano Park, TX, USA