10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
9,593 miles

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« Read the previous 20 complaints

problem #52

Oct 102022

2500

  • miles
Electronic braking system warning, antilock braking system warning lights come on intermittently, dinging warning off, on.Talked to dealer last Oct.2022 no recall or parts available, spoke again Sept.2023 and same story, no parts, no recall.Stated that there should be a recall due the number of complaints.I use the truck as it was intended to pull trailers.Problem started at 36,000 miles, currently has 38,000 miles.

- Salem, AL, USA

problem #51

Sep 082023

2500

  • miles
Electronic braking system and ABS lights intermittently come on and off an throws a code c0020-01 which many dealers say should replace the HCU and ABS modules and research has shown that this if a short-term fix on a fault component. Please hold ram to task.

- Middletown, RI, USA

problem #50

Sep 152023

2500

  • miles
C0020-01 ABS Pump Motor Control General Electrical failure (brake, module). Intermittent loss of braking performance.

- Stillwater, MN, USA

problem #49

Sep 072023

2500

  • miles
The service antilock brake system/ service electronic braking system lights began turning on and off intermittently around August of 2022. These would sometimes be prompted or exacerbated by wet driving conditions or bumps, but often just at random while driving. At the beginning of the issue, vehicle had roughly 48,000 miles. After paying for diagnosis, the failed part was deemed to be the ABS pump motor-general electrical failure, code C0020-0 as well as code C006C-9A for stability system component failure. Being RAM dealer-only parts and needing software flashes for installation, this repair costs between $1000 and $2000 USD. This failure leaves these HD trucks without ABS systems (functioning systems are required in many states for vehicle safety inspections). The cherry on top of this situation is the replacement parts are unavailable nation-wide as FCA "switches manufactures". This leaves the ABS inoperable and the trucks completely unsafe with absolutely NO alternative actions. No loaner vehicles offered, no recourse for failing safety inspections, nothing. Many folks use these as business or work trucks, depend on them, and have no choice but to keep driving with the issue as-is. This is a blatant hazard and needs to be corrected as soon as possible.

- Mill Hall, PA, USA

problem #48

Aug 222023

2500

  • miles
While driving the trucks ABS and wheel speed sensor warning lights will intermittently alarm. While alarming I do not have ABS or cruise control function.

- Stillwater, MN, USA

problem #47

Aug 252023

2500

  • miles
Service Electronic Brake system and ABS unavailable lights constantly. Brakes locked up while towing a trailer. This apparently is a known problem that Ram refuses to recall. $1500 to $1800 to fix a known faulty part is unreasonable and is going to make people choose to continue to drive with the warning light on because it is too expensive to repair.

- Burlington, KY, USA

problem #46

Jun 122023

2500

  • miles
HCU for ABS brake system has now failed for a second time. They can not even supply a part to repair. Now on back order hold til 02/2024. So I have to risk driving with no abs system until then and not certain if it will be extended again. This is a known issue for RAM. They should fix this and put out a recall and reimburse me for time and repairs. I hope no one gets killed for this. Alot of Rams on the road just like me now.

- Middleburg, FL, USA

problem #45

Aug 012023

2500

  • miles
Service electronic braking system and service ABS System is intermittently coming on and off with the vehicle every time it is driven.

- Houston, TX, USA

problem #44

Aug 092023

2500

  • miles
HCU failure causing abs faults and traction control faults, intermittently. Part required is not available and dealerships Say this is an ongoing issue with these trucks. Just hit 50,000 miles on vehicle, changed front brakes, Rotors and pads as well as the front Wheel Speed Sensors.

- Waterford, CT, USA

problem #43

May 142023

2500

  • miles
While towing with my 2017 RAM 2500 the "Service electronic braking system" and "Service antilock braking system" began to intermittently flash on my gauge cluster/instrument panel. The message and lights would continually flash on and off while driving over various road conditions (rough, smooth, flat, inclines, declines). My families safety (myself, wife and son) was at risk with the potential for a brake or braking system failure while towing our travel trailer, as well as the safety of others on the road around us in the event of our braking system failing. I began doing research on this error message and found the NHTSA investigation and link to report the issue. I am going to speak to my local dealer today 8/24/23 regarding repairs.

- Winters, CA, USA

problem #42

Aug 212023

2500

  • miles
My 2017 Ram 2500 Cummins pick-up truck started displaying symptoms of a bad HCU module several months ago, "Service Electronic Braking System" warning message, ABS dash light indicating loss of ABS, and Traction Control Light indicating loss of traction control, as well as kicking the vehicle out of Cruise Control when this set of condition lights are, albeit intermittently illuminated. There are times where these condition light persist for long periods of time from several hours to several days, and then times when these condition lights aren't present and will only intermittently come on and then times when these lights blink/ding on and off constantly for several minutes until it comes to rest in an always on state or an intermittent state. After having the issue confirmed by a third-party reputable mechanic shop AND a RAM Dealership Service department I was told the module is on backorder. Being that it is a safety system I don't trust the "aftermarket parts industry" to provide me with authentic manufacturer trusted equipment. Which leaves me encumbered with the stress and risk of having to operate my vehicle with unreliable ABS, Traction Control, Cruise Control. This is beyond a unique to me issue as there are plenty of well documented cases of RAM 2500-3500 series vehicle with this issue as well as a recall on the 2019 & up series of the same. So why would they not issue the recall for the other trucks with this safety issue? Condition persists at any speed regardless of road and weather conditions, no matter the duration of vehicle operation per trip.

- Tyrone, GA, USA

problem #41

Jan 052023

2500

  • miles
Service antilock braking system and service electric braking system constantly flashes off and on as if there is a short and all I can do apparently (according to the dealer) is replace the module which is Astronomically priced! Apparently there are a lot of people having this issue. As far as the steering it has been loose since the beginning as there is 2?" of play and everyone blames the steering box but I have invested way to much chasing the problem with no luck.

- Sanger , TX, USA

problem #40

Aug 082023

2500

  • miles
72,000 miles on vehicle. Received error messages - service electronic brake system and service abs brake system. The error is intermittent and causes loss of ABS functionality and a potential safety hazard. The repair is to replace the ABS system Module (68437098AB) and the ABS Modulator (68143491AA). This is not a small repair. From reading on the internet, this is component defect and a reoccurring problem on these vehicles, and the manufacturer refuses to acknowledge this as a problem. I am recommending that the NHTSA consider this as a recall.

- Harpers Ferry, WV, USA

problem #39

Jul 272023

2500

  • miles
ABS control module and hydraulic control unit failing. Replaced components in 2021 and 2022 and failing again in 2023. This is a serious safety issue because if these units fail then it causes loss of antilock braking and speed control

- Miami, FL, USA

problem #38

Jun 302023

2500

  • miles
Turn on the truck and the ABS/Traction Control lights are off, drive the truck, and with no consistency, the ABS and traction control come on and off. It does not matter if it is raining/wet or sunny, around a turn or straight the lights turn on and off on their whim. When the lights are on the truck has different braking characteristics than when the lights are off. The truck stops in a longer time frame and the brakes seem as if they have less braking power or are soft compared to them when the lights are off.

- New Kensington, PA, USA

problem #37

Jul 242023

2500

  • miles
While driving the light and warning signal for the ABS Brakes and Traction Control go on and off intermittently. Another indicator comes on that says the ABS brakes need servicing. This can happen at almost anytime. If on the highway with cruise control on and the lights come on the cruise drops out and the vehicle slows quickly, hopefully no one has run into the back of the truck, because it happened at 65 mph on Monday. I had the codes checked and it says the pump motor for the ABS is at fault, stored code DTC C0020-01. The ABS pump assembly had to be ordered on March 10, 2020 and was replaced under warranty once already on March 25, 2020, 16015 miles for the same thing, and the part had to be ordered. The vehicle now has 20360 miles on it and it is my understanding that the part is on backorder for quite some time. There must be a problem with the part or they would be in stock at least so it can be ordered. This is a safety concern of mine being the brakes may not work properly and when it shuts off at highway speed with the cruise on, there could be an accident due to the vehicle slowing fairly quick. I would like to be able to drive the truck safely. This truck is unsafe to drive now and it is not covered by warranty. Needs to be a recall, manufacturer needs to look into this situation and fix it.

- Wapwallopen, PA, USA

problem #36

Jul 112023

2500

  • miles
At 9794 miles, warranty repair for Code C002001, failed ABS pump motor control, general circuit failure, replaced control module under warranty. Now the vehicle is having same issue at 37, XXX miles, and no longer under warranty. Screen constantly flashes "Service electronic brake system" and "Service ABS System" over and over. ABS light comes on. Traction control light comes on. Vehicle does not have functioning electronic brakes or ABS. I contacted original dealership who performed repair at 9794 miles who now reports they "have no record" of this repair, although I still have the customer copy of the receipt. I contacted Mopar customer support on 7/11/23 who told me that I would be contacted within 3 days, but I have not been verbally contacted. I also filed an online complaint with Mopar on 7/11/23 and have not received an electronic reply, either. This is a known issue on 2017 Ram 2500 trucks and something must be done about it. My vehicle is not braking safely and I fear to drive the vehicle at this time. Furthermore, our life circumstances require me to often pull a trailer, for which I am unable and uncomfortable with doing at this time. Please help. Dealership is reporting that this could be up to an $1800 or more repair for me to pay, out of pocket, which is unethical. This issue was originally repaired under warranty and persists. Furthermore, class action lawsuits have been filed over this issue, and investigations have been launched over this issue. Please help, thank you.

- Aliquippa, PA, USA

problem #35

Jun 232023

2500

  • miles
2017 RAM 2500 has known issue with Antilock Brake Unit Hydraulic Controller - This prevents brakes from operating correctly and traction control / speed control is disabled - Confirmed diagnosis with dealer - Vehicle has current Mopar Vehicle Protection (service plan) but part is unavailable to be ordered - RAM dealer stated vehicle does not pass state safety inspection. RAM Care case submitted. No accidents and 40k miles. This component failure can result in unsafe conditions while driving due to loss of control while stopping or in slippery conditions. Constant alert and lack of speed control can lead to driver fatigue.

- Bellville, TX, USA

problem #34

Jun 152023

2500

  • miles
Service Electronic brakes and service abs system along with abs light, traction control light and cruise control wont work. First issue happened at 36,000 miles covered under warranty. Vehicle now has 53,000 miles and same issue is back. Vehicle could have brakes abs system fail and cause a wreck. OEM parts are on a long wait list. After reading hours of reports online of many other vehicles and people experiencing same issues Ram needs to issue a recall.

- Meridian , TX, USA

problem #33

Apr 082023

2500

  • miles
My trucks ABS keeps cutting off, it-??s operation is intermittent. This also disables the cruise control and traction control. I have researched this on this year and it-??s a problem with many of doges trucks. The dealer has no fix for this safety issue.This is an on going issue that happens every time i drive the vehicle.

- Matthews, NC, USA

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