2017 Ram 2500
TSBs (Technical Service Bulletins)
Technical Service Bulletins (TSBs) for the 2017 2500 are official communications between Ram & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
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TSB #S2019000002
Hands On Steering Wheel Message In EVIC Read More »
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TSB #13289
Title 68245351AB: Switch - Steering Wheel Lt Start Date: 10/27/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Read More »
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TSB #05154400A
Pump - Power Steering Hydraulic NOTE: This Tech Tip is for gasoline engine JK vehicles only, manufactured before August 26, 2015. Read More »
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TSB #13289
Title 68245351AB: Switch - Steering Wheel Lt Start Date: 10/27/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Read More »
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TSB #9004245
GASKET, Timing Case Cover, Rear Gear Housing For 2017-2020 model years only. If you are replacing the timing housing gasket due to an oil leak, please take detailed pictures of the leak, and submit them to the Star Center. Read More »
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TSB #05154400A
Pump - Power Steering Hydraulic NOTE: This Tech Tip is for gasoline engine JK vehicles only, manufactured before August 26, 2015. Read More »
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TSB #S2019000004
Click Or Pop From Drag Link Read More »
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TSB #03-001-20
Rear Axle Vibration, Shudder Or Chatter This bulletin involves changing the rear axle lube to possibly address a chatter, shudder or vibration. Read More »
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TSB #S2003000002
Chatter, Shudder, or Vibration From Rear Axle During Turns Read More »
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TSB #S2003000002
Chatter, Shudder, or Vibration From Rear Axle During Turns Read More »
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TSB #S2003000002
Chatter, Shudder, or Vibration From Rear Axle During Turns Read More »
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TSB #9004022
Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system. Read More »
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TSB #9003530
Brake Pedal Sensor For vehicles with DTC's P0572 or C0042, or complaints of brake lights staying on or cruise control not setting, please use wiTech to check the Brake Pedal Home Position setting and actual pedal resting position under ... Read More »
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TSB #13317
Title Inspection and Return: Hydro-Booster, - Power Brake. Start Date: 10/27/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Read More »
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TSB #9003788
Master Cylinder, Brake Before replacing the master cylinder please call Paul Kuehl at (248) 535-7013. If no response in 15 minutes, proceed with repair. Read More »
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TSB #55488
PadKit- Front Disc Brake Read More »
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TSB #55502
PadKit- Front Disc Brake Read More »
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TSB #12351
Inspection and Return:Brake Rotor-52121050AA Read More »
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TSB #12272
Inspection and Return: Brake Rotor - PN 04779884AC Read More »
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TSB #12253
Inspection and Return: Brake Rotor - PN 68188899AA Read More »
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TSB #12213
Inspection and Return: Brake Rotor - PN 04779712AA Read More »
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TSB #S2005000004 Rev.
(Revision C) C0020-01-ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE Read More »
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TSB #12351
Inspection and Return:Brake Rotor-52121050AA Read More »
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TSB #S1918000003 Rev.
Revision A: Intermittent Engine Buck, Surge, or Misfire. Read More »
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TSB #S2008000113
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle Read More »
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TSB #S2008000079
Cluster Engine Run Hours Resets To Zero While Driving Read More »
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TSB #S1918000003
Intermittent Engine Buck, Surge, or Misfire. Read More »
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TSB #18-089-19
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK Read More »
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TSB #54935
Sensor-nitrous oxlde Read More »
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TSB #55311
Damper-Steering Read More »
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TSB #55324
Head-Cylinder Read More »
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TSB #55322
Head-Cylinder Read More »
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TSB #OD55341
Vehicles Eligible For CSN U07 And V08, V11 or V16 Important Update To U07 Dealer Instructions Read More »
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TSB #55221
Engine Oil- OW20 Read More »
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TSB #9003357
ADAPTER, Engine Oil Filter (Pentastar V6) Engineering is seeking information regarding OFA leaks. Questions/info can be directed to: Bob Jackson (248) 944-0466 - bob.jackson@fcagroup.com Ron Dallison (248-292-9510) ron. Read More »
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TSB #55096
Engine Oil- OW20 Read More »
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TSB #30731
04627694AA Purge Control - Valve You have been identified as either having stock, or have stock in transit to your dealership. Suspect stock of part number: 04627694AA must be returned. See attached for identifying suspect stock. Read More »
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TSB #22842
05187880AC - Inspect and Return: Relay Assy - Heater Intake Air You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05187880AC. Read More »
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TSB #16887
Return: ALTERNATOR - ENGINE You have been identified as either having stock, or have stock in transit to your dealership. Read More »
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TSB #13284
Title Filter - Engine Oil Start Date: 10/23/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part number: 68109834AA. Read More »
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TSB #68080819A
Camshaft Position Sensor If replacing a camshaft position sensor for P0340 and/or P0344 fault codes, please review information below and contact Andrew Action on his cell phone: (248) 421- 4130. Read More »
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TSB #05149141A
Camshaft Position Sensor If replacing a camshaft position sensor for P0340, P0344, P0345, P0349, P0365, P0369, P0390 or P0394 fault codes, please review information below and contact Tom Nies on his cell phone: (248) 494-0187. Read More »
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TSB #08-094-20
Flash: Drivetrain Control Module (DTCM) Update This bulletin involves reprogramming the DTCM with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
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TSB #09-011-20
6.7L New Oil Usage Information This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2019 and newer HD Trucks. The following information is intended to eliminate confusion. Read More »
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TSB #9004245
GASKET, Timing Case Cover, Rear Gear Housing For 2017-2020 model years only. If you are replacing the timing housing gasket due to an oil leak, please take detailed pictures of the leak, and submit them to the Star Center. Read More »
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TSB #9004246
MODULE, Anti-Lock Brake System If ordering ECU PN 68347098AB or later to repair a C0020-01 ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE, The HCU Hydraulic Control Unit can be replaced alone for this DTC. Read More »
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TSB #9003740
Oil Pan 2012-2017 Cummins engines with oil pan leaks, please inspect the shallow area of the oil pan for cracks. If cracks are found, please replace as necessary. Cracks are typically found above the cross member area. Read More »
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TSB #9003357
Pentastar Oil Filter Adapter All vehicles equipped with a 3.2L or 3.6L engine; If replacing the Oil Filter Adapter (OFA) due to a leak detected between OFA and block, an O-ring kit (68191356AA) is now available to repair OFA/Block ... Read More »
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TSB #9003466
Rear Crank Shaft Oil Seal and Retainer Plate For Cummins equipped vehicles only; If you are working on a 2016 or 2017 vehicle ONLY and are replacing the Rear Main Seal for oil leak, replace seal, retainer and gasket using PNs; ... Read More »
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TSB #30731
04627694AA Purge Control - Valve You have been identified as either having stock, or have stock in transit to your dealership. Suspect stock of part number: 04627694AA must be returned. See attached for identifying suspect stock. Read More »
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TSB #9003694
Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob. Read More »
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TSB #20610
P/N 04573460 - Inspect &Return: Rocker Assy - Intake Valve RT You have been identified as either having stock, or have stock in transit to your dealership. Please return part number 04573460 which have a packaging date of 2016-06-13. Read More »
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TSB #68232614A$
Intake Manifold Gasket Intake Manifold Gaskets on Pentastar Upgrade (Sales Code ERC/ERF) are reusable provided they are not cut, torn or melted. Read More »
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TSB #16887
Return: ALTERNATOR - ENGINE You have been identified as either having stock, or have stock in transit to your dealership. Read More »
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TSB #S1625000007
Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P207F ? Reductant Quality Performance Set. Read More »
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TSB #S2009000002
Oil Leak From The Front Timing Gear Housing Gasket. (Note: ETL, ETK, ETM, ETN Diesel Engines) Read More »
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TSB #25-001-17
Diesel Exhaust Fluid This bulletin provides information regarding the Diesel Exhaust Fluid (DEF) vehicle delivery fill guidelines. Read More »
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TSB #S2009000003
Turbocharger vs Turbocharger Actuator Replacement Read More »
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TSB #05191925A
Radiator If vehicle comes in for transmission fluid leaking from trans-oil cooler fittings on the radiator, please check the following before replacing the radiator/cooler:~ 1. Read More »
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TSB #04861963A
Evaporative System Integrity Monitor switch (ESIM) Prior to replacing this component on a 2015 Dodge Journey (JC), please call Bob Bruni at cell (248) 736-8958. Read More »
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TSB #68079375A
Crankshaft Position Sensor Before replacing this part due to a P0335 fault code, please contact Andrew Acton at cell (248) 421-4130. Engineering is interested in the condition(s) present when the fault occurs. Read More »
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TSB #05149141A
Camshaft Position Sensor If replacing a camshaft position sensor for P0340, P0344, P0345, P0349, P0365, P0369, P0390 or P0394 fault codes, please review information below and contact Tom Nies on his cell phone: (248) 494-0187. Read More »
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TSB #17006
68085119AE,Inspect and Return: Exhaust Pipe Assy - Frt W/Catalytic Converter You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68085119AE. Read More »
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TSB #54931
TAILPIPE - EXHAUST Read More »
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TSB #22842
05187880AC - Inspect and Return: Relay Assy - Heater Intake Air You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05187880AC. Read More »
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TSB #S2008000144
External Fuel Pump Relay Kit Now Available Read More »
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TSB #9004299
Intelligent Power Distribution Center If the PDC requires replacement due to a failed internal fuel pump relay, the relay can now be serviced as a separate component. Please use relay replacement KIT part number: 68510768A$. Read More »
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TSB #9003814
Power Distribution Center If the PDC is being replaced due to a failed internal fuel pump relay, the relay can now be serviced as a separate component. Please use relay replacement KIT part number: 68510768A$. Read More »
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TSB #18-039-20
Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season Read More »
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TSB #9004246
MODULE, Anti-Lock Brake System If ordering ECU PN 68347098AB or later to repair a C0020-01 ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE, The HCU Hydraulic Control Unit can be replaced alone for this DTC. Read More »
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TSB #18-089-19
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK Read More »
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TSB #55272
Tube- Fuel Filler Read More »
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TSB #55136
Tube- Fuel Filler Read More »
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TSB #31127
Housing Assy - Fuel Filler Door Youhave been identified aseither having stock,or have stock in transit toyour dealership. Read More »
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TSB #31127
Housing Assy - Fuel Filler Door Youhave been identified aseither having stock,or have stock in transit toyour dealership. Read More »
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TSB #13110
Title 68146401AA: Tube - Fuel Filler Start Date: 10/19/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Read More »
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TSB #68210300A
Fuel tank Before replacing this part, please call Keith Kerby on his Cell (248) 420-5540 OR Manuel Gandara on cell (248) 622 8109 ~ Mexican Dealers please call Ricardo Lozada at cell +52 1 55 1370 3187. Read More »
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TSB #S2009000002
Oil Leak From The Front Timing Gear Housing Gasket. (Note: ETL, ETK, ETM, ETN Diesel Engines) Read More »
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TSB #25-001-17
Diesel Exhaust Fluid This bulletin provides information regarding the Diesel Exhaust Fluid (DEF) vehicle delivery fill guidelines. Read More »
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TSB #S1625000007
Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P207F ? Reductant Quality Performance Set. Read More »
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TSB #13003
Title Inspection and return of PN 68210332AA - FUEL PRESSURE SENSOR Start Date: 10/6/2015 7:00 AM End Date Message You are receiving this email as you have been identified to have stock on hand or have stock in transit to your dealership. Read More »
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TSB #S1908000028 Rev.
(Rev. A) Power Inverter Load Ratings Read More »
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TSB #9004218
CASE ASSEMBLY, Differential For concern of shudder/chatter/vibration from the rear axle that is more prominent during turns and customer has the following: 1) Limited Slip Differential 2) No record of rear axle oil being serviced in the ... Read More »
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TSB #9003988
Brake Transmission Shift Interlock (BTSI) Please contact Stacey Davis at (248) 260-6078 or stacey.davis@fcagroup. Read More »
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TSB #55309
Power Transfer Unit Read More »
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TSB #54583
Transmission ? With Torque Converter Read More »
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TSB #BJA46597
Job aid - If you have a suspected TC shudder/vibration, check the Interactive Network for Service Bulletins for the vehicle you are working on. A test-drive snap shot may help you isolate the source of the issue. Read More »
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TSB #9003742
Gear set If you are working on a 2017 HD truck with axle whine concern and you're replacing the gear set, please call Mark Houy at cell: (248) 961-1826. If no response within 15 minutes, please proceed with the repair. Read More »
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TSB #18-040-17 REV. A
Flash: 6.4L Powertrain Diagnostic and System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Read More »
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TSB #18-055-17
Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Read More »
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TSB #21-024-17
Transmission Oil Pan Leaking This bulletin involves inspecting and if necessary resealing the transmission oil pan. Some customers or technicians may experience a transmission oil leak. Read More »
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TSB #68317270A
2014 KL 9-Speed service transaxle with 2015 common hardware This 9-speed transaxle must be ordered thru Mopar?s Powertrain Service Center (PSC) for a specific VIN and must be installed in that vehicle or the correct calibration will ... Read More »
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TSB #68090604A
Power Transfer Unit Prior to replacing the PTU, please review the following .~ Check if the service 4WD light is intermittent by driving under heavy throttle will produce a C1494-92 DTC, if yes, please call FCA axle engineering and do ... Read More »
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TSB #68211004A
Shifter - Automatic Trans Before this part is replaced for any issue please call John Grzecki on cell (248) 379- 0969. If you do not receive a return call within 15 minutes, proceed with the repair. Read More »
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TSB #AJA46598
Job aid - If you have a suspected TC shudder/vibration, check the Interactive Network for Service Bulletins for the vehicle you are working on. A test-drive snap shot may help you isolate the source of the issue. Read More »
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TSB #68090604A
Power Transfer Unit Prior to replacing the PTU, please review the following .~ Check if the service 4WD light is intermittent by driving under heavy throttle will produce a C1494-92 DTC, if yes, please call FCA axle engineering and do ... Read More »
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TSB #08-094-20
Flash: Drivetrain Control Module (DTCM) Update This bulletin involves reprogramming the DTCM with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
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TSB #S2005000004 Rev.
(Revision C) C0020-01-ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE Read More »
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TSB #S2008000113
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle Read More »
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TSB #03-001-20
Rear Axle Vibration, Shudder Or Chatter This bulletin involves changing the rear axle lube to possibly address a chatter, shudder or vibration. Read More »
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TSB #S2005000004
C0020-01-ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE Read More »
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TSB #08-049-20
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are ... Read More »
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TSB #S2021000002
Valve Body Pressure Testing Plug Inspection Read More »
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TSB #9004251
RFE Valvebody Plug Installation OEM RFE valve bodies require seven (7) 06030035 plugs installed and torqued to 45 in-lb (5Nm). Notify independant repair facilities when they order valve body. Read More »
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TSB #9004246
MODULE, Anti-Lock Brake System If ordering ECU PN 68347098AB or later to repair a C0020-01 ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE, The HCU Hydraulic Control Unit can be replaced alone for this DTC. Read More »
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TSB #S2008000013
Key Programming, Security Pin Request, Pin Invalid Read More »
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TSB #08-089-19
Flash Over The Air (FOTA) Software Update RA3 and RA4 Radio This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to ... Read More »
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TSB #30657
R4801865AC Alternator Assy - 220 Amp You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of part number R4801865AC. Read More »
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TSB #25-002-17
Flash: Dosing Control Unit Diagnostic And System Improvements This bulletin involves reprogramming the Dosing Control Unit (DCU) with the latest available software. Read More »
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TSB #68184926A$
Integrated Center Stack If vehicle is found within 50 mile radius of the Detroit Metro area please hold vehicle and contact:~ Contact one of the following:~ Daniel Acciacca CELL (586) 709-1537~ Michael Savich CELL (248) 214-7270~ ... Read More »
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TSB #05091960A$
Hands Free Module - CTM ? Peiker For RT, JK and MK bodies only; Before replacing the Hands Free Module (HFM), please contact Gaurav Saxena at cell (248) 260-0583~ IMPORTANT - do not reset the HFM, clear codes or perform a battery reset ... Read More »
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TSB #18-023-16
Flash: 2.4L Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Read More »
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TSB #08-026-13REV.B
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
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TSB #S1908000028 Rev.
(Rev. A) Power Inverter Load Ratings Read More »
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TSB #05066241A$
Battery - Transmitter For vehicles within 12 Months in Service which have a "FOB Battery Low" message within Cluster or DTC B1A10 or B1A11 Active or Stored. Read More »
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TSB #56041380A
Battery Please call Bob Horn at cell (248) 231-3315 prior to replacing any battery. Please identify battery with the last 8 VIN digits along with the 15 digit Medtronic code from the GR-8 tester. Read More »
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TSB #17161
You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 04685719AI. See attachments for identifying suspect stock. Read More »
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TSB #17161
You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 04685719AI. See attachments for identifying suspect stock. Read More »
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TSB #S1508000480
Speed Control Operates Intermittently Read More »
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TSB #54638
ASH RECEIVER - INSTRUMENT PANEL Read More »
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TSB #23-040-17
Gap at Center Stack at the Instrument Panel This bulletin involves rework to the center stack trim at the instrument panel. The customer may notice a large gap where the center stack meets the instrument panelFig. 1. Read More »
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TSB #08-028-17 REV. B
RA3 and RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to ... Read More »
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TSB #18-115-16
Flash: Powertrain Diagnostic And System Improvements This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Read More »
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TSB #08-028-16
RE2 RE6 RB5 RB6 Radio Software Enhancements This bulletin involves updating the radio software and navigation if equipped. Read More »
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TSB #S2008000093
Blind Spot Or Park Assist Warnings, False Activation Read More »
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TSB #S2008000093
Blind Spot Or Park Assist Warnings, False Activation Read More »
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TSB #08-094-20
Flash: Drivetrain Control Module (DTCM) Update This bulletin involves reprogramming the DTCM with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
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TSB #23-014-17
Cracked Clearance Lamps This bulletin involves replacing the cab clearance lamps. The vehicle may have been built with cab clearance lamps that may fail prematurely. Read More »
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TSB #22843
Inspect and Return: Lamp Assy - Tail Light Rt/L You have been identified as either having stock, or have stock in transit to your dealership. Read More »
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TSB #18-023-16
Flash: 2.4L Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Read More »
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TSB #23-044-17
Headlamp Aim Incorrect This bulletin involves adjusting the headlamps to proper specifications. The customer may describe that the headlamps are aimed too high. Read More »
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TSB #17191
You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68174065AE. See attachments for identifying suspect stock. Read More »
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TSB #68174064A
Headlamp Assembly If the headlamp assembly is being replaced, please also replace the harness attached to the headlamp. Engineering would like to have both parts returned for analysis. Read More »
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TSB #22843
Inspect and Return: Lamp Assy - Tail Light Rt/L You have been identified as either having stock, or have stock in transit to your dealership. Read More »
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TSB #12408
TAILLIGHT. Read More »
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TSB #S2023000014
Single Pop Noise From Rear Of Sunroof While Opening Read More »
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TSB #S1623000028
Outside Power Fold Rearview Mirror Appears Loose Or Shakes Read More »
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TSB #S1723000001
Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger Read More »
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TSB #9004196
Handle, Swivel Release and Grommet, Pivot Joint The box bed divider swivel release handle and pivot joint grommet are intended for DS only, and not to be used on DJ or DT. Read More »
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TSB #31-004-19
Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass. Read More »
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TSB #23-039-17
Rear Door Fixed Glass Cover is Loose This bulletin involves rework to the rear door fixed glass cover trim. The customer may notice the glass cover trim is loose or shows a gap on either of the rear doorFig. 1. Read More »
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TSB #23-037-15
Windshield Wiper Blade/Element Maintenance Read More »
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TSB #82214909A
Mopar Trailer Tow Mirror Kit After installing the Mopar Trailer Tow Mirror Kit, configure the vehicle for Trailer Tow mirrors. Read More »
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TSB #30928
55395241AG Weatherseal - Windshield to Cowl Please return allstock of following part numbers:55395241AG,55395241AE.Replacement ispart number 55395241AH which isin stock and available. Read More »
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TSB #23-037-15
Windshield Wiper Blade/Element Maintenance Read More »
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TSB #55310
Run-Front Door Glass Read More »
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TSB #12442
Inspection and Return: Motor - Window Regulator,Frt. &Rear Door Read More »
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TSB #S2023000014
Single Pop Noise From Rear Of Sunroof While Opening Read More »
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TSB #9003216
Power Fold Rearview Mirror Prior to replacing this part for a loose mirror, please first follow this procedure to reset the pivot mechanism. Read More »
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TSB #S2008000090
The Passenger Exterior Mirror Does Not Auto Dim Read More »
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TSB #D-16-28 Rev. A
DAPAP Requirements - Addition of Exterior Mirrors (Rev. A) Read More »
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TSB #9003109
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the ... Read More »
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TSB #23-037-15
Windshield Wiper Blade/Element Maintenance Read More »
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TSB #13111
Title Control Module - Air Bag Electronic Control w/side Capability Start Date: 10/19/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Read More »
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TSB #12398
STOP SALE SafetyRecall R47 - Side Airbag Inflatable Curtain (SABIC)- Dealer Notification Read More »
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TSB #13111
Title Control Module - Air Bag Electronic Control w/side Capability Start Date: 10/19/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Read More »
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TSB #9004147
SEAT BELT, Front (RT / LT) Prior to replacing this part take pictures of the conector area at the harness and send to carmen.gonzalez@fcagroup.com. Read More »
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TSB #9003687
Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use. Read More »
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TSB #9003681
Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use. Read More »
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TSB #12357
Safety Recall R35 Reprogram Occupant Restraint Control Module - Dealer Notification Read More »
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TSB #23-015-20
Disinfectant Solution Recommended for COVID-19 Read More »
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TSB #31-005-19
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. Read More »
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TSB #31-006-19
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. Read More »
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TSB #54637
FASCIA - REAR Read More »
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TSB #17598
68160775AB: Inspect and Return: Switch - Outside Door Handle You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68160775AB. Read More »
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TSB #12457
Molding Sill-Rear Read More »
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TSB #54637
FASCIA - REAR Read More »
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TSB #55310
Run-Front Door Glass Read More »
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TSB #54920
Panel Assembly-Door Trim Read More »
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TSB #9003696
Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair. Read More »
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TSB #9002977
Door latch Before replacing this part please contact Kevin Murphree at Cell (248) 613-3417 or Samantha Kallman (248)-576-1532. If you are unable to get a response within 15 minutes, please continue with the repair. Read More »
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TSB #17598
68160775AB: Inspect and Return: Switch - Outside Door Handle You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68160775AB. Read More »
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TSB #13286
Title 05182600AC: Molding Assy - RR Door LWR RT Start Date: 10/23/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Read More »
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TSB #12312
Inspection and Return:MOLDING ASSY-RR DOOR DAYLIGHT OPENING RT:04805838AD,MOLDING ASSY-RR DOOR DAYLIGHT OPENING LT:04805839AD Read More »
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TSB #55134
Latch- Front Door Read More »
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TSB #OD55473
SAFETY RECALL U74 & V44 ? TAILGATE LATCH (UPDATED) WIC ARTICLE 2688- RECALL RELATED DAMAGE 2015-2017MY RAM TRUCKS Read More »
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TSB #30865
04589131AG, 04589243AG - Inspect and Return: Liftgate - Latch Assy You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 04589131AG, 04589243AG . Read More »
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TSB #31115
Cover - Roof Rack Youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allsuspect stock of part numbers:68212041AC,68141170AC,55112738AA.See attachmentsfor identifying suspect material. Read More »
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TSB #15640
Inspect and Return: Latch Seat, and Latch Seat Back You have been identified as either having stock, or have stock in transit to your dealership. Read More »
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TSB #17598
68160775AB: Inspect and Return: Switch - Outside Door Handle You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68160775AB. Read More »
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TSB #OD55473
SAFETY RECALL U74 & V44 ? TAILGATE LATCH (UPDATED) WIC ARTICLE 2688- RECALL RELATED DAMAGE 2015-2017MY RAM TRUCKS Read More »
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TSB #30865
04589131AG, 04589243AG - Inspect and Return: Liftgate - Latch Assy You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 04589131AG, 04589243AG . Read More »
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TSB #12877
Title Latch Assy. Hood W/AJAR Switch Start Date: 10/6/2015 7:00 AM End Date Message You have been identified as either having stock,or have stock in transit to your dealership. Read More »
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TSB #S1508000480
Speed Control Operates Intermittently Read More »
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TSB #S1508000480
Speed Control Operates Intermittently Read More »
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TSB #20614
P/N 68111384AB: Inspect &Return: Switch - Speed Control You have been identified as either having stock, or have stock in transit to your dealership. Please return parts which have a pacakging date code of July 20th 2016. Read More »
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TSB #9003413
Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. Read More »
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TSB #56046094A
Cruise Control Switch Before ordering or replacing this part please contact Dennis Gauthier at cell (248) 613-9756. If no response is received within 15 minutes, then proceed with required repair. Read More »
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TSB #82214739A
Spare Tire Kit For vehicles with Alloy Wheels, an adapter is required (not included) to connect the alloy wheel to the spare tire winch cable when storing under the vehicle. Read More »
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TSB #68222862A
Tire pressure monitoring module Prior to replacing tire pressure monitoring module, for DTC's C151D, C1581, please contact Michael Wang at cell (248) 701-5351. Read More »
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TSB #55312
Molding-Wheel Plane Read More »
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TSB #12137
Return: Molding Kit - Wheel Lip Opening Read More »
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TSB #23-016-20
5th Wheel/Gooseneck Trailer Hitch Does Not Fit Read More »
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TSB #31056
Recliner - Stow and Go: Return Youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allstock of following part numbers:68241568AB,68241568AC,68241569AB,68241569AC, 68241570AB,68241571A. Read More »
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TSB #15640
Inspect and Return: Latch Seat, and Latch Seat Back You have been identified as either having stock, or have stock in transit to your dealership. Read More »
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TSB #31-001-15
Replacement Seat Covers And Seat Cover Repairs This bulletin involves FCA US LLC position in regard to replacement seat covers and seat cover repairs. Read More »
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TSB #12395
Safety Recall R23 - REPROGRAM OCCUPANT RESTRAINT CONTROL MODULE - Dealer Notification Read More »
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TSB #04610124A
Element Assy- Heated Seat If any of the Front Heated Seats are Inoperable. Call Mike Wicker at cell (248) 821- 9350 with the Fault Code, so we can determine true root cause. Read More »
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TSB #1UU47DX9A
Seat belt retractor - rear seat center Prior to ordering this part, call Gary Gebski at (248) 807-5874. If no response in 15 minutes, proceed with ordering the part Read More »
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TSB #04610124A
Element Assy- Heated Seat If any of the Front Heated Seats are Inoperable. Call Mike Wicker at cell (248) 821- 9350 with the Fault Code, so we can determine true root cause. Read More »
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TSB #54966
Module-Parking Assist Read More »
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TSB #S2023000014
Single Pop Noise From Rear Of Sunroof While Opening Read More »
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TSB #9003636
Rear View Camera For trucks equipped with rear view camera part number 68274731A$, if there is a complaint of the rear view camera being inoperative, or the radio screen is black or blue when the truck is in reverse, DO NOT replace the ... Read More »
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TSB #30948
Molding Assy ?Frt door day light opening Rt/Lt: Return You have been identified as either having stock, or have stock in transit to your dealership. Read More »
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TSB #9003637
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Read More »
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TSB #S2019000004
Click Or Pop From Drag Link Read More »
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TSB #S2009000003
Turbocharger vs Turbocharger Actuator Replacement Read More »
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TSB #S2009000002
Oil Leak From The Front Timing Gear Housing Gasket. (Note: ETL, ETK, ETM, ETN Diesel Engines) Read More »
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TSB #03-001-20
Rear Axle Vibration, Shudder Or Chatter This bulletin involves changing the rear axle lube to possibly address a chatter, shudder or vibration. Read More »
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TSB #23-015-20
Disinfectant Solution Recommended for COVID-19 Read More »
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TSB #08-049-20
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are ... Read More »
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TSB #9004251
RFE Valvebody Plug Installation OEM RFE valve bodies require seven (7) 06030035 plugs installed and torqued to 45 in-lb (5Nm). Notify independant repair facilities when they order valve body. Read More »
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TSB #9004081
APPLIQUE, Storage Bin (Rambox) For concern of Rambox applique fading, do not replace the applique. This is due to wax or other chemical substance being used on a grain in molded color part. Read More »
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TSB #S2008000013
Key Programming, Security Pin Request, Pin Invalid Read More »
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TSB #9004218
CASE ASSEMBLY, Differential For concern of shudder/chatter/vibration from the rear axle that is more prominent during turns and customer has the following: 1) Limited Slip Differential 2) No record of rear axle oil being serviced in the ... Read More »
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TSB #VB3 REV1
Revised Customer Satisfaction Notification VB3 ? Navigation Flash Read More »
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TSB #31-005-19
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. Read More »
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TSB #31-003-19
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. Read More »
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TSB #D-19-25
RRT 19-090 (Service Bulletin 08-111-19) 2013-2018 Multiple Vehicles RA3/RA4 Radio GPS Certification Error Read More »
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TSB #08-111-19
RA3 and RA4 GPS Radio Update This bulletin involves updating the radio software. 18.01.35 (BU Vehicles) Read More »
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TSB #9004144
RADIO, MULTI Media For RA3 and RA4 8.4? radio concern of reoccurring update request pop-up on each key cycle after a radio FOTA (Firmware Update Over the Air) has been completed, please DO NOT replace the radio. Read More »
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TSB #08-089-19
Flash Over The Air (FOTA) Software Update RA3 and RA4 Radio This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to ... Read More »
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TSB #9003220
RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Read More »
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TSB #55429
Mat Kit- Floor Front Read More »
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TSB #55308
Bin- Storage Read More »
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TSB #55189
Actuator-Multiaitr Read More »
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TSB #Volume 5 Issue 5
Warranty Operations Newsletter ? Volume 5, Issue 5 Read More »
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TSB #54935
Sensor-nitrous oxlde Read More »
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TSB #55309
Power Transfer Unit Read More »
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TSB #55312
Molding-Wheel Plane Read More »
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TSB #55134
Latch- Front Door Read More »
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TSB #OD55431
Safety Recall V47 / NHTSA 19V-325 Backlite Glass Parts Ordering Information Read More »
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TSB #55311
Damper-Steering Read More »
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TSB #55322
Head-Cylinder Read More »
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TSB #OD55341
Vehicles Eligible For CSN U07 And V08, V11 or V16 Important Update To U07 Dealer Instructions Read More »
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TSB #55221
Engine Oil- OW20 Read More »
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TSB #9003357
ADAPTER, Engine Oil Filter (Pentastar V6) Engineering is seeking information regarding OFA leaks. Questions/info can be directed to: Bob Jackson (248) 944-0466 - bob.jackson@fcagroup.com Ron Dallison (248-292-9510) ron. Read More »
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TSB #54698
POWER DISTRIBUTION CENTER - INTELLIGENT POWER Read More »
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TSB #Volume 5 Issue 4
Warranty Operations Newsletter Volume 5, Issue 4 Read More »
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TSB #08-028-17 REV. B
RA3 and RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to ... Read More »
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TSB #9003723
Amplifier Vehicles needing amplifier replacement, please call Rayyan Mohammed at Cell (248) 954-0790 prior to repair. If no response in 15 minutes, proceed with the repair. Read More »
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TSB #23-039-17
Rear Door Fixed Glass Cover is Loose This bulletin involves rework to the rear door fixed glass cover trim. The customer may notice the glass cover trim is loose or shows a gap on either of the rear doorFig. 1. Read More »
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TSB #23-040-17
Gap at Center Stack at the Instrument Panel This bulletin involves rework to the center stack trim at the instrument panel. The customer may notice a large gap where the center stack meets the instrument panelFig. 1. Read More »
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TSB #D-17-12
Shop Certification Program Guidelines Read More »
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TSB #31115
Cover - Roof Rack Youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allsuspect stock of part numbers:68212041AC,68141170AC,55112738AA.See attachmentsfor identifying suspect material. Read More »
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TSB #31056
Recliner - Stow and Go: Return Youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allstock of following part numbers:68241568AB,68241568AC,68241569AB,68241569AC, 68241570AB,68241571A. Read More »
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TSB #30948
Molding Assy ?Frt door day light opening Rt/Lt: Return You have been identified as either having stock, or have stock in transit to your dealership. Read More »
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TSB #D-17-11
Vehicle Restriction Program - Cummins Enhanced Customer Satisfaction (ECS) Read More »
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TSB #D-17-08
Essential Flash Management Read More »
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TSB #17191
You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68174065AE. See attachments for identifying suspect stock. Read More »
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TSB #17202
You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68143886AA. See attachments for identifying suspect stock. Read More »
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TSB #17161
You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 04685719AI. See attachments for identifying suspect stock. Read More »
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TSB #17127
You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part number: 05278632AF and replacement part number is 52030379AA which isin stockand available. Read More »
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TSB #17109
You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part number: 68188889AE and replacement part number is 68188889AF which isin stockand available. Read More »
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TSB #17124
You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part numbers: 1YG06JSCAC, 1YG06KEPAC, 1YG 06KFSAC, 1YG 06KGZAC, 1YG 06KBUAC and replacement part numbers ... Read More »
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TSB #17135
You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part numbers: 68141880AH, 68141881AH, 68145625AI, 68145626AI, 68189480AF and replacement part numbers are ... Read More »
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TSB #17007
You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of following part numbers: 68036213AA, 68036230AF, 68158196AC, 68158197AD, & 68158454AD. Read More »
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TSB #16103
You have been identified as either having stock, or have stock in transit to your dealership. As per regulatory compliance: Please return follow ing stock of part numbers: 82214711, 82214712, 82214713, 82214714, 82214715, 82214716, ... Read More »
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TSB #16388
You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of part number 68288760AA. Replacement part number is 68288760AB. Read More »
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TSB #16374
You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1PE001W 7AB, 1PE011W 7AB. See attachments for identifying suspect stock. Read More »
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TSB #16387
You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 68003062AB, 68003083AB, 68003085AB. See attachments for identifying suspect stock. Read More »
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TSB #08-028-16
RE2 RE6 RB5 RB6 Radio Software Enhancements This bulletin involves updating the radio software and navigation if equipped. Read More »
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TSB #13225
Title 68260866AB: Module Kit - Occupant Classification Start Date: 10/22/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Read More »
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TSB #13303
Title MasterShield Products Start Date: 10/28/2015 7:00 AM End Date Message You have been identified as either having MasterShield Products in stock, or have stock in transit to your dealership. Read More »
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TSB #13059
Title Win Kit - Transmitters and Win Start Date: 10/12/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Read More »
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TSB #13104
Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part number: 05026886AJ. See the attached file for identifying suspect material. Read More »
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TSB #82214909A
Mopar Trailer Tow Mirror Kit After installing the Mopar Trailer Tow Mirror Kit, configure the vehicle for Trailer Tow mirrors. Read More »
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TSB #68140664A
Compressor HVAC compressor is inoperative. Before replacing the compressor call FCA Release Engineer Mark Briolat at cell (248) 345-0127. If no response in 15 minutes, continue with the repair. Read More »
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TSB #55112621A
Bumper Step Pad Customer may notice the center section of the step pad is not sitting flat. It will appear raised either left or right of center. Please photograph the condition, measure the gap between the bumper and step pad. Read More »
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TSB #12137
Return: Molding Kit - Wheel Lip Opening Read More »
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TSB #04861963A
Evaporative System Integrity Monitor switch (ESIM) Prior to replacing this component on a 2015 Dodge Journey (JC), please call Bob Bruni at cell (248) 736-8958. Read More »
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TSB #6th Edition 2015
Warranty Operations Newsletter Volume 1, Issue 6 Read More »
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TSB #STAR News No. 85
STAR receives on average 1,000 contacts per day ? that?s 300,000 annual contacts for technical assistance. This same month last year we had over 40,000 open aged > 5 days tickets. Read More »
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TSB #S1508000480
Speed Control Operates Intermittently Read More »
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TSB #08-111-19 REV. A
RA3 and RA4 GPS Calibration Update This bulletin involves updating the radio software. 18.01.35 (BU Vehicles) Read More »
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TSB #9003059
Park Assist Sensor 1) Active or Stored DTC of Signal Shape / Waveform Failure fault: B128E-25, B128F-25, B1290-25, B1291-25, B1292-25, B1293-25, B1295-25, B1296-25, B1297-25, and/or B1298-25, check for snow/mud/ice/obstruction and clean ... Read More »
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TSB #13059
Title Win Kit - Transmitters and Win Start Date: 10/12/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Read More »
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TSB #9003220
RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Read More »
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TSB #08-028-17 REV. B
RA3 and RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to ... Read More »
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TSB #9003723
Amplifier Vehicles needing amplifier replacement, please call Rayyan Mohammed at Cell (248) 954-0790 prior to repair. If no response in 15 minutes, proceed with the repair. Read More »
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TSB #9003749
RA2 Radio 5" Uconnect Before replacing this radio, make sure you can reproduce the customer issue. If the radio is locked up, has a blank screen, or no sound, please perform a vehicle battery reset. Read More »
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TSB #08-028-16
RE2 RE6 RB5 RB6 Radio Software Enhancements This bulletin involves updating the radio software and navigation if equipped. Read More »
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TSB #68258392A
RA3/RA4 Radio The MY16 RA3/4 radios are susceptible to randomly set an erroneously BCM or IPC ?U0184 - Loss of Com with Radio? fault. Read More »
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TSB #08-026-13REV.B
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
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TSB #08-028-16
RE2 RE6 RB5 RB6 Radio Software Enhancements This bulletin involves updating the radio software and navigation if equipped. Read More »
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TSB #9003637
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Read More »
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TSB #13003
Title Inspection and return of PN 68210332AA - FUEL PRESSURE SENSOR Start Date: 10/6/2015 7:00 AM End Date Message You are receiving this email as you have been identified to have stock on hand or have stock in transit to your dealership. Read More »
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TSB #6th Edition 2015
Warranty Operations Newsletter Volume 1, Issue 6 Read More »
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TSB #9002519
82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington ... Read More »
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TSB #55112621A
Bumper Step Pad Customer may notice the center section of the step pad is not sitting flat. It will appear raised either left or right of center. Please photograph the condition, measure the gap between the bumper and step pad. Read More »
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TSB #54973
Outlet- Air conditioning & heater Read More »
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TSB #68234041A$
"Thermal Expansion Valve (TXV), H-valve For D trucks only; When diagnosing an A/C system leak at the TXV (Thermal Expansion Valve, H-valve), do not replace the TXV unless it has been proven to be defective for function or for a leak. Read More »
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TSB #20624
68103256AGReturn: Line Assy - A/C Suction and Liquid You have been identified as either having stock, or have stock in transit to your dealership. Please return stock of part number 68103256AG packaged before 2016/08/01. Read More »
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TSB #68103198A$
A/C Compressor This applies to 2015 and 2016 UF and PF. Before replacing the AC compressor for noise, leaks , or in-op:~ After these questions have been answered please call one of the individuals below. Read More »
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TSB #12446
Inspection and Return: 68261532AA: Evaporator - Air Conditioning Read More »
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TSB #68232369A
HVAC Blower and Wheel HVAC blower motor is inoperative. Before replacing the blower motor please call one of these individuals:~ First call Brad Bartkowicz at cell (586) 808-4114~ If no answer, then call Vince Celli at cell (586) ... Read More »
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TSB #68224166A
HVAC blower assembly Blower Motor either making noise or is inoperative (even intermittently). Before replacing any of the part numbers listed above, please call any of the following people for each vehicle type. Read More »
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TSB #68140664A
Compressor HVAC compressor is inoperative. Before replacing the compressor call FCA Release Engineer Mark Briolat at cell (248) 345-0127. If no response in 15 minutes, continue with the repair. Read More »