10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 9,593 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
My 2017 Ram 2500 had 55K miles when I got a dashboard warning indicating that service of my electronic braking system was needed. I also got warning indicators for ABS and traction control. I had poor braking, no traction control and no cruise control when these warning lights were lit. The dealer diagnosed and replaced the ABS hydraulic control unit (hcu), costing me $750. My research reveals that this is a common problem with this truck at various levels of mileage, and Ram/fca has restricted the distribution of the hcus in recognition of this problem. Ram refuses to acknowledge that this is a product defect. I've owned many other brands of vehicles (BMW, Toyota, Honda), with varying levels of mileage, and none of them have every experienced a failure in ABS components. Ram/fca should acknowledge that these components have a manufacturer's defect and reimburse clients who paid to have the parts replaced.
- Oceanside, CA, USA
The hydraulic control unit which operates the braking system, speed control, cruise control.
- Umatilla, FL, USA
I put my van in drive an then it started and it started bucking and then the check engine light came
- Fair Bluff, NC, USA
Truck starts and dies, truck will not start if it sits for long period of time, no dash lights when this happens, takes about 40 mins to get the key to recognize/get started. When taken to the dealer ship a test was ran and said all things I describe (wrong key phobe, loss communication with igintation )
- Lawrenceburg, KY, USA
For the past month, I have had intermittent displays of "service electronic braking system" and "service antilock brake system". when this occurs, the cruise control becomes nonoperational. A check of the internet shows that these problems are widely experienced by Dodge Ram owners. The display comes on whether sitting or driving.
- Pontiac, MO, USA
The contact owns a 2017 Ram 2500. When attempting to shift into park, the transmission became stuck in another gear and the vehicle rolled backwards. In addition, the key became stuck in the ignition when the contact attempted to turn off the vehicle. Dick hannah Ram truck center (7110 ne fourth plain blvd, vancouver, wa 98661, (360) 342-9371) was called, but would not give any information over the phone. The dealer required the contact to tow in the vehicle at his expense. The manufacturer was not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 38,500.
- Battleground, WA, USA
Evic engine hour counter reset around 37, xxx miles engine hours read 323 idle 18 hours drive happened after sitting over night start the next am dash flickered on and off.
- Port Jervis, NY, USA
The contact owns a 2017 Ram 2500. The contact took the vehicle to milton ruben Chrysler Dodge Jeep Ram (3508 Washington rd, augusta, ga 30907, (888) 885-0415) to have the occupational restriction control module repaired after receiving a letter from the manufacturer. The dealer performed a reprogram update, which caused the seat belt alert not to function when they were unbuckled. The vehicle was taken back to the dealer and the update was performed again. The dealer informed the contact that the seat belt alert would not operate because the vehicle never had a seat belt alert feature. The contact stated that the failure persisted and he was wondering if other safety components would malfunction. The manufacturer was contacted and confirmed what the dealer stated. The failure mileage was 20,954. Consumer stated both attempts to repair the selt belt problem failed. Dashboard icon or cab chime (alarm) does not give a warning sign. Consumer contacted the manufacturer.
- Augusta, GA, USA
Takata recall. The radio in my Ram 2500 is not working with my cell phone. The radio freezes until the truck is turned off and restarted. This needs to be addressed
- Litchfield Park, AZ, USA
Wire pinched between spare tire and body was shorted out and caught the spare tire on fire. Truck had been parked for over 7 hours. Was told all wires leading to the back are on fuses and should have broken the circuit before a fire began. Consumer stated that the owner reported a fire at rear of vehicle in spare tire area and took the vehicle to a body shop. Body shop states a wire was pinched by the spare tire and caused the fire. Updated 9/20/18
- Otsego, MI, USA
While driving down hill with load, engine died with no warning lost brakes and steering.
- Kearny, AZ, USA

- Kennesaw, GA, USA