10.0

really awful
Crashes / Fires:
14 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
730 miles

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« Read the previous 20 complaints

problem #570

Jun 122023

2500

  • miles
Faults for the ABS (anti-lock brake system) and EBS (electronic braking system) have been coming on intermittently for a couple months. Now the faults are permanently on indicating the ABS and EBS needs serviced. The fault code is c0020-01which indicates the known malfunction involving the anti lock brake system module and anti lock brake system control. While these faults are present the cruise control also doesn-??t work. This is a well documented and known issue with certain model years Ram 2500 and 3500. My truck had approximately 57,000 miles when the faults began.

- Lexington, IN, USA

problem #569

Aug 032023

2500

  • miles
Antilock brake controller malfunctioning. After a quick google I see this is a a very common issue so I-??m confused as to why it-??s not a -??recall-?? item. Thanks for your assistance.

- New Smyrna Beach, FL, USA

problem #568

Feb 072023

2500

  • miles
The abs and traction control lights stay illuminated on dash. No abs, traction control, or cruise control. Abs module looks to be the problem

- Belton, MO, USA

problem #567

May 072023

2500

  • 78,000 miles
The contact owns a 2018 Ram 2500. The contact stated that the Service Brakes message was displayed and deactivated the cruise control and caused the stability and traction control systems to fail to operate as needed. The failure wase self-corrected; however, the failure recurred shortly afterwards. The failure persisted. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 78,000.

- Petrolia, PA, USA

problem #566

Feb 012023

2500

  • 1,025 miles
The contact owns a 2018 Ram 2500. The contact stated while driving at various speeds, the Service Electronic Brake System was displayed, and the ABS, Traction Control and cruise control became inoperable. The vehicle was taken to the local dealer who diagnosed that the Hydraulic Control Unit had failed and needed to be replaced; however, the parts were not available. The contact stated that the failure had made the vehicle extremely unsafe to operate while towing heavy loads. The manufacturer was also notified of the failure. The failure mileage was 1,025.

- Canton Township, MI, USA

problem #565

Jul 152023

2500

  • miles
ABS failure warning light comes on randomly. While it is on, cruise control is disabled. RAM dealer examined truck and determined HCU pump needs to be replaced, but the manufacturer will not allow them to order this part as it is on "engineering review" until at least February 2024. Called RAM Care and they said "there is nothing we can do". When pressed for where to take my appeal to, the only further contact given was a PO Box in Michigan. Not being able to drive a truck I paid $75K for seven months is unacceptable!

- Bryson City, NC, USA

problem #564

Aug 012023

2500

  • miles
ABS and SERVICE ANTI-LOCK BRAKE SYSTEM warning lights randomly turn on while driving and cause loss of ABS braking and traction control, this is dangerous on slick roads.

- Lake View, IA, USA

problem #563

Aug 032023

2500

  • miles
ABS and traction control lights warn on dash and chime. Very intermittent and my truck only has 14,749 total Miles on it. I understand most of us with 17/18-??s have this issue. I don-??t feel safe having intermittent use of proper braking as we pull trailers with this vehicle. It-??s the entire purpose we bought it. Dealer will not repair under warranty. Need a recall. Repairs cost thousands on these low mile like new trucks.

- Powell, OH, USA

problem #562

Oct 202022

2500

  • miles
Beginning in October 2022, the vehicle began displaying "service anti-lock brake system" along with a chiming sound and the traction control light comes on. Cruise control is disabled when this is displayed. I went a dealer while out of town and they said they were well aware of the problem, but the part is unavailable. When I returned home I went to my local dealer and they confirmed being aware of the problem in this year/make/model vehicle, but the part was unavailable. They stated the part would be available in August 2023. August is here and the part is still not available. This is an inconvenience due to not being able to pull my travel trailer or any trailer. This is also a safety concern since I don't have anti-lock brakes. This vehicle has 39000 miles on it. Bought new and sits in a covered garage when not in use.

- Clarksville, TN, USA

problem #561

Feb 152023

2500

  • miles
ABS and Tracton control

- Florence , AL, USA

problem #560

Jul 242023

2500

  • miles
ABS light comes on screen along with traction control. Immediate loss of cruise control while traveling 70 MPH pulling 10,000 lbs on a highway. If brakes go on that everyone's safety on the road is at risk. I have not had it to dealer but have had a mechanic put his code reader on it. Warning lamps for this were the ABS light and traction control light.

- Kaukauna, WI, USA

problem #559

Aug 012023

2500

  • miles
ABS and Traction Control warning lights randomly and routinely illuminate causing loss of ABS braking and traction control, and loss of the cruise control function.

- Chatham, VA, USA

problem #558

Jul 122023

2500

  • miles
Warning lights for service ABS system and service Electronic braking system started coming on intermittently sometimes staying on for extended periods. While the warning lights are on I loose ABS braking controls which could cause the brakes to lock up in an emergency braking situation causing the lose of control that would effect my safety and the safety of others with me or in the emergency situation. I also loose my cruise control function. Code for the alarm is C0020-01 (ABS pump motor control electrical failure).

- Goliad, TX, USA

problem #557

Jul 312023

2500

  • miles
ABS failed, cruise control and traction control are inop as a result. The risk is loss of ABS when traveling, especially on wet or snow and ice covered roads. It has not been inspected by a mechanic. The failure light is on in the dash cluster and I have clearly lost traction control and cruise control. This began on July 31, 2023.

- Des Moines, IA, USA

problem #556

Jul 272023

2500

  • miles
The service electronic braking system and service antilock brake system are having intermittent flashing sometimes it stays on the whole drive. When it does this sometimes the brake pedal will go past the normal range for braking and go almost to the floor before it starts to engage the brakes. After reading several forms this seems to be becoming a common thing the fix is the ABS module and the hydraulic control module. What component or system failed or malfunctioned, and is it available for inspection upon request" Yes these parts are available upon request they are still in my truck. How was your safety or the safety of others put at risk? Brakes are not properly working could result in an accident with just myself or many others as I drive mostly highway. Has the problem been reproduced or confirmed by a dealer or independent service center? No it has not been reproduced or confirmed by the dealer. I seem to have a lot of incompetent dealerships/mechanics through my dealings with them having mis-diagnosed my other vehicles consistently. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? It has not been inspected by anyone. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" Yes there are warning lamps, messages indicating these issues. There was no other problems prior to the failure. I believe it started on 27 July 2023.

- Georgetown, TX, USA

problem #555

Jun 012023

2500

  • miles
anti lock brake system failure, has been inspected by dealer and at dealership now, unable to repair as parts are not available for replacement. The dealership will not even try to put thru extended warranty really be hush hush about this issue. The vehicle can be inspected anytime. There where no warnings signs just started one day with the messages and lights flashing. This should be a recall before total brake failure.

- Dudley, MA, USA

problem #554

Aug 102022

2500

  • miles
ABS warnings on dash. Error code c00020-01. Traction control, cruise control disabled.

- Rising Fawn, GA, USA

problem #553

Mar 222023

2500

  • miles
my vehicle and hundreds of other owners are having bad HCU/ABS units that turn OFF the ABS and traction control on our ram 2500's.

- Arnaudville, LA, USA

problem #552

Jul 312023

2500

  • miles
C0020-01-ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE is the code that came up after the dash start flashing between service ABS and service electronic brake system. The TSB says to replace the HCU and the ABS module after checking each one. I wasn't driving far, so it did not affect my safety. I have parked the truck until I can get it fixed. The problem was identified by using a friends code reader and researching several online forums. It has not yet been inspected by anyone else as I have been trying to find the parts and they are on national back order. The one dealership stated they are on national back order until FEB 2024 due to engineering review. Prior to the warning lamps, I did notice that it felt like my front driver side brake was holding the rotor after I would release the brake and start to accelerate.

- Rincon, GA, USA

problem #551

Jul 122023

2500

  • miles
ABS modules and hydraulic control unit (HCU) module failure with around 60,000 miles on the truck. My antilock brakes and traction control will not operate. The dealer has confirmed this is the issue. The lights were flashing on and off and finally just stayed

- Washington, NC, USA

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