On August 10, 2022 the truck was presented to the dealership because the ABS system was failing. This was prior to the recall C4B/NHTSA 24V-896. I paid to have the system repaired. A recall was issued AFTER that date. I submitted a claim and was paid for my expenses by FCA. On March 3, 2025 the system notification system flashed warning the the ABS system was failing. I immediately took the truck to Mac Haik dealership and was advised that I could safely drive the truck until the following Monday when I could drop it off for diagnostic testing. The diagnostic testing revealed that the system was failing BUT FCA would not cover the full cost of the repairs. They would require "Customer Participation" payment of $546. I refused the repair because the repairs done August 2022, PRIOR to the recall was failing, so that told me that the parts utilized August 2022 were faulty and should be replaced under the terms of the recall and not require "Customer Participation of $546. I need your help to get FCA to replace and repair their faulty manufacturing.

- Georgetown, TX, USA

It's been 2 months and there's no fix. Ill happily accept a repair but I want a refund or another vehicle if they can't fix it. I have no ABS or electronic braking system. I've been unable to drive it for years. The part needed is unavailable and dealerships tell me it will be a software update when a fix becomes available when the recall notice says new part. I just want to be able to drive the truck I pay almost 700 a month for. Thank you!

- Ranson, WV, USA

I have been working via my recall letter. They have provided me with approval for a rental car, but so far I have been getting mixed information on the reimbursement and have not been reimbursed. They have not and will not provide me a date for repair. I use this truck for specific activities, and rental car options are not equivalent, and again I have not yet been reimbursed. I am reading my rights and resubmitting a complaint that the manufacturer has not remedied this situation. I need 100% reimbursement for my rental car, including taxes and non-optional fees, and my truck repaired, or purchased back. I will continue researching the legislation Photos showing my truck has this defect are attached. I need to have an equivalent, safe vehicle to use, or have money from this one to buy one that is.

- Roxboro, NC, USA

I have contacted multiple dealership-??s and have been told that a recall about the ABS HCU module was -??completed-?? yet, Every dealership is unable to provide a place, mechanic or even a work order proving said repairs were completed. My ESC traction control light, Service Anti-lock Braking System, Service Electronic Braking System, and Service 4WD lights are now on. And I cannot get the issue repaired because of a mistake within the system. Joe Cooper Dodge in Shawnee, Oklahoma would not diagnose the vehicle due to the issue mistakenly being marked as -??Completed-??. Even after making a face to face appearance with vehicle present.

- Chandler, OK, USA

Approximately January 2022, several warning lights illuminated on my dash in conjuction with a warning chime. The warning lights and chime occurred intermittently. My truck was taken to the dealership with only 9710 miles on the odometer. A scan showed a code of C0020-01 ABS pump motor control general electrical failure. Approximately 5 months later a new part arrived and was installed on the truck. There were no issues until February 2025 when the dash warning lights and chime reappeard similar to the first occurrence. The odometer reading now at 16.5K. I have contacted the dealership that performed the original work and they informed me that there is currently no repair for this issue. Having no ABS braking system is a major safety issue, especially when pulling a large travel trailer.

- Lake Stevens, WA, USA

My ABS light keeps coming on intermittently. I been calling mopar since this recall started in 2024 and they are not supplying needed parts to the dealership to fix it. I call mopar and no ETA on the parts. I want this fixed since they said it can cause my truck to wreck with no notice. I have kids in my truck all the time and mad on delay. How are they getting by not fixing this.

- Independence , KY, USA

Electrical brake failure warning

- Sicklerville, NJ, USA

I have received an "Important Safety Recall" issued for my vehicle. In the notice, it states that "The loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning." I have contacted the dealership as well as RAM offices with no answer other than that the part is not available. As a safety issue, this is unacceptable. Please know that legal representation will be sought out.

- Fuquay Varina, NC, USA

The ABS brake warning lights are on all the time. I have no cruise control. There are times when I can't even shift my vehicle into gear. I will be checking to see if I even have 4wd with this light on. But, haven't tried it since the lights have been on.

- West Bend, WI, USA

August of 2023 I had my service electronic braking system, abs, and traction control light come on. Dealer diagnosed as bad hcu. As of today 2-4-25 I am still waiting on parts with no answer as to when parts will be available for the repair.

- Youngstown, OH, USA

The recall was issued for the Hydraulic control unit but there are no parts available to fix the issue..this in my issue. They have no HCU unit for over a year now. I contacted the dealer Deacons Chrysler in Ohio. Dealer wants me to pay for the diagnostic for the recall. But there is no parts available. This is unfair. How long do we have to wait for parts. And why do I have to pay for the recall diagnostic?

- Cleveland Heights, OH, USA

This in regards to existing recall C4B or 24V-896. Recal has been active since November, but parts are still not available to fix this problem. FCA is not taking this safety risk seriously.

- Brighton, CO, USA

I am filing this complaint due to a GREAT safety concern with my vehicle. I am a law enforcement officer as well as a firefighter. I was notified that there was a safety recall on my vehicle. The recall was for the hydraulic control unit ("HCU"). One of the risks of said recall is the loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning. After being notified about said recall, I notified several Ram Service locations in my area as well as the surrounding areas of where I reside. Each and every one of the service personnel or advisors I spoke with told me -??there is not a remedy for the recall as of yet due to parts not being available.-?? When asked what I needed to do at that point, I was told to continue to drive my vehicle. Each dealership I spoke with stated they did not offer loaner vehicles, and did not know when parts would be available to fix said recall. That brings me to my complaint. On the morning of January 21, 2025 at approximately 05:47, I was driving my daughter to school then I was going to go to work there after. When I left my residence, I approached a stop sign to make a right turn. When I made the right turn, my front driver-??s side wheel, locked up and pulled the vehicle hard to the left causing me to nearly strike a sheriff patrol officer and crash into a nearby residence. My daughter and I are severely shaken by this incident, and it could have been tremendously worse than it was. The Ram service departments should not be encouraging anyone to continue driving the vehicle models with this recall. It nearly killed my daughter and I. We have never experienced anything like this. This vehicle is not, and it has not been safe for operations for my family. Due to this incident I no longer have a drivable vehicle, and I still have to make the payments on said vehicle. I have looked into this problem and have found out there are two class action lawsuits in different states due to this problem. This is not a new issue.

- Austin, AR, USA

I've been operating my truck several times now where the cruise control has went off or disengaged while driving, causing a slight panic from not knowing what was going on in that moment. This has also happened while towing, which made things even worse. My cruise control is no longer working and now I am dealing with the recall where there is a "remedy not yet available". this would be recall manufacturer number C4B and NHTSA recall number 24V-896. I believe this recall to be tied in with my cruise control issue. Now I have a truck that I have no other option than to operate as my daily driver; with no cruise control, ABS/ecs/traction conrtol. I've contacted several dealers to see if they had any insight and I have been given the same answer about there not being a 'remedy'. I want it to be known for legal purposes that I do not feel safe operating my truck at this time but again I have no other vehicle at this time to operate. I have again requested assistance from several dealers who hav been unable to help me with the recall listed above.

- Chenoa, IL, USA

The Anti-Brake system ABS and ESC Electronic Stability Control alert keeps coming on and off on my dashboard. The cruise control will shut off by itself when this alert comes on. The alerts appear randomly and all various speeds. I took this to the dealership in October of 2022 for this issue and they replaced the anti-lock brake controller and bled the brakes. I had to pay $1000 out of pocket cost as my truck was no longer under warranty. The same issue has started occurring again in June of 2024. I changed out the wheel speed sensors at that time thinking perhaps that was causing the issue since I got the repair done in 2022 and I noticed that the issue occurs frequently, especially when I hit a bump in the road. However the issue still occurs and I see that this has been a known issue by Ram for some time and a RECALL for the HYDRAULIC CONTROL UNIT is due to be mailed out January 9, 2025.

- Pittsgrove, NJ, USA

While operating vehicle the ABS and traction control lights would flash on and off and message service anti lock brake system. Then service electric brake system would flash and beep in message center. After flashing on and off multiple times the messages self cleared and lights went out. During this it is hard to control the truck. Cruise control not workiing either.

- Charlotte, NC, USA

Hydraulic brake unit failure. yes part is still available for inspection as it is still n the vehicle. I was driving to work at 21:30 hours on 1/1/2025 on a snow covered road. I gently applied the brakes and my truck went into a spin. I was going 25 mph. the abs unit failed and there was no pulsating in the brake pedal and rear brakes locked up sending the truck into an uncontrollable spin. my front left driver side of the vehicle then struck the jersey barrier and vehicle did continue to spin and then struck passenger rear side of the vehicle on the jersey barrier. currently has $17k in damages to the vehicle. I was not injured at the time but currently experiencing lower back pain. there was no lights or warnings on dash until immediately after the collision. I had the ABS HBU replaced a few months back and was told the new unit was part of the old stock and would most likely fail. which it did. unfortunately i am one of the people in this world who could not afford to not drive my vehicle as the truck was $70k new and i still am currently driving it due to not being able to afford to replace it of park it and rent a vehicle. The HBU has been a known issue in these trucks for the passed year and they just issued a recall on 12/08/2024. this problem was first noticed on 05/08/2024. was taken to dealer shortly afterward and was told that these are known to fail and currently no remedy to the issue. as of 01/07/2025 there is still no remedy or time on when parts are available for replacement.

- New Derry, PA, USA

Hello, I hope I not wasting your time, Well, no accident has occurred, because the vehicle is not driven much, because The manual says not to drive it like that, and does not even have 6,000 miles, the year is 2018, the problem is the (abs) anti-lock brake system, the vehicle was checked by the dealer on 12/06/2022, and there is still no answer,

- San Jose, CA, USA

whilst driving, the ABS/traction control warning lights will randomly come on, then go off, and come on again. Sometimes they stay off, other times it is constant dingining as the lights appear and disappear, then re appear. when they are on the traction Control, and ABS do not work. I feel the truck is unsafe in incliment weather, or panic sitiuations that require emergency braking, or slick conditions where Traction and stabili track is important.

- Horner, WV, USA

My abs control warning goes on and off and will not allow me to use cruise control and is constantly beeping at me.

- Granger, IA, USA