10.0

really awful
Crashes / Fires:
15 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
695 miles

About These NHTSA Complaints:

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problem #1578

Aug 012023

2500

  • miles
August of 2023 I had my service electronic braking system, abs, and traction control light come on. Dealer diagnosed as bad hcu. As of today 2-4-25 I am still waiting on parts with no answer as to when parts will be available for the repair.

- Youngstown, OH, USA

problem #1577

Jan 262025

2500

  • miles
The recall was issued for the Hydraulic control unit but there are no parts available to fix the issue..this in my issue. They have no HCU unit for over a year now. I contacted the dealer Deacons Chrysler in Ohio. Dealer wants me to pay for the diagnostic for the recall. But there is no parts available. This is unfair. How long do we have to wait for parts. And why do I have to pay for the recall diagnostic?

- Cleveland Heights, OH, USA

problem #1576

Jan 252025

2500

  • miles
This in regards to existing recall C4B or 24V-896. Recal has been active since November, but parts are still not available to fix this problem. FCA is not taking this safety risk seriously.

- Brighton, CO, USA

problem #1575

Jan 212025

2500

  • miles
I am filing this complaint due to a GREAT safety concern with my vehicle. I am a law enforcement officer as well as a firefighter. I was notified that there was a safety recall on my vehicle. The recall was for the hydraulic control unit ("HCU"). One of the risks of said recall is the loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning. After being notified about said recall, I notified several Ram Service locations in my area as well as the surrounding areas of where I reside. Each and every one of the service personnel or advisors I spoke with told me -??there is not a remedy for the recall as of yet due to parts not being available.-?? When asked what I needed to do at that point, I was told to continue to drive my vehicle. Each dealership I spoke with stated they did not offer loaner vehicles, and did not know when parts would be available to fix said recall. That brings me to my complaint. On the morning of January 21, 2025 at approximately 05:47, I was driving my daughter to school then I was going to go to work there after. When I left my residence, I approached a stop sign to make a right turn. When I made the right turn, my front driver-??s side wheel, locked up and pulled the vehicle hard to the left causing me to nearly strike a sheriff patrol officer and crash into a nearby residence. My daughter and I are severely shaken by this incident, and it could have been tremendously worse than it was. The Ram service departments should not be encouraging anyone to continue driving the vehicle models with this recall. It nearly killed my daughter and I. We have never experienced anything like this. This vehicle is not, and it has not been safe for operations for my family. Due to this incident I no longer have a drivable vehicle, and I still have to make the payments on said vehicle. I have looked into this problem and have found out there are two class action lawsuits in different states due to this problem. This is not a new issue.

- Austin, AR, USA

problem #1574

Nov 152024

2500

  • miles
I've been operating my truck several times now where the cruise control has went off or disengaged while driving, causing a slight panic from not knowing what was going on in that moment. This has also happened while towing, which made things even worse. My cruise control is no longer working and now I am dealing with the recall where there is a "remedy not yet available". this would be recall manufacturer number C4B and NHTSA recall number 24V-896. I believe this recall to be tied in with my cruise control issue. Now I have a truck that I have no other option than to operate as my daily driver; with no cruise control, ABS/ecs/traction conrtol. I've contacted several dealers to see if they had any insight and I have been given the same answer about there not being a 'remedy'. I want it to be known for legal purposes that I do not feel safe operating my truck at this time but again I have no other vehicle at this time to operate. I have again requested assistance from several dealers who hav been unable to help me with the recall listed above.

- Chenoa, IL, USA

problem #1573

Jan 122025

2500

  • miles
The Anti-Brake system ABS and ESC Electronic Stability Control alert keeps coming on and off on my dashboard. The cruise control will shut off by itself when this alert comes on. The alerts appear randomly and all various speeds. I took this to the dealership in October of 2022 for this issue and they replaced the anti-lock brake controller and bled the brakes. I had to pay $1000 out of pocket cost as my truck was no longer under warranty. The same issue has started occurring again in June of 2024. I changed out the wheel speed sensors at that time thinking perhaps that was causing the issue since I got the repair done in 2022 and I noticed that the issue occurs frequently, especially when I hit a bump in the road. However the issue still occurs and I see that this has been a known issue by Ram for some time and a RECALL for the HYDRAULIC CONTROL UNIT is due to be mailed out January 9, 2025.

- Pittsgrove, NJ, USA

problem #1572

Jan 112025

2500

  • miles
While operating vehicle the ABS and traction control lights would flash on and off and message service anti lock brake system. Then service electric brake system would flash and beep in message center. After flashing on and off multiple times the messages self cleared and lights went out. During this it is hard to control the truck. Cruise control not workiing either.

- Charlotte, NC, USA

problem #1571

Jan 012025

2500

  • miles
Hydraulic brake unit failure. yes part is still available for inspection as it is still n the vehicle. I was driving to work at 21:30 hours on 1/1/2025 on a snow covered road. I gently applied the brakes and my truck went into a spin. I was going 25 mph. the abs unit failed and there was no pulsating in the brake pedal and rear brakes locked up sending the truck into an uncontrollable spin. my front left driver side of the vehicle then struck the jersey barrier and vehicle did continue to spin and then struck passenger rear side of the vehicle on the jersey barrier. currently has $17k in damages to the vehicle. I was not injured at the time but currently experiencing lower back pain. there was no lights or warnings on dash until immediately after the collision. I had the ABS HBU replaced a few months back and was told the new unit was part of the old stock and would most likely fail. which it did. unfortunately i am one of the people in this world who could not afford to not drive my vehicle as the truck was $70k new and i still am currently driving it due to not being able to afford to replace it of park it and rent a vehicle. The HBU has been a known issue in these trucks for the passed year and they just issued a recall on 12/08/2024. this problem was first noticed on 05/08/2024. was taken to dealer shortly afterward and was told that these are known to fail and currently no remedy to the issue. as of 01/07/2025 there is still no remedy or time on when parts are available for replacement.

- New Derry, PA, USA

problem #1570

Dec 062022

2500

  • miles
Hello, I hope I not wasting your time, Well, no accident has occurred, because the vehicle is not driven much, because The manual says not to drive it like that, and does not even have 6,000 miles, the year is 2018, the problem is the (abs) anti-lock brake system, the vehicle was checked by the dealer on 12/06/2022, and there is still no answer,

- San Jose, CA, USA

problem #1569

Aug 012024

2500

  • miles
whilst driving, the ABS/traction control warning lights will randomly come on, then go off, and come on again. Sometimes they stay off, other times it is constant dingining as the lights appear and disappear, then re appear. when they are on the traction Control, and ABS do not work. I feel the truck is unsafe in incliment weather, or panic sitiuations that require emergency braking, or slick conditions where Traction and stabili track is important.

- Horner, WV, USA

problem #1568

Dec 032024

2500

  • miles
My abs control warning goes on and off and will not allow me to use cruise control and is constantly beeping at me.

- Granger, IA, USA

problem #1567

Dec 202024

2500

  • miles
I am continuing to have warning lights telling me to service Anti Lock brake system and also the Electronic brake system. I took it to a dealership and they told me that the hydraulic control unit and the ABS module was faulty but made no attempt to resolve the problem unless I paid over $6000 for the repairs. My truck only has 122300 miles on it and it has been a constant problem. i don't have the money to pay that and it's my only vehicle.

- Burnet , TX, USA

problem #1566

Dec 162024

2500

  • miles
HCU unit intermittently come On and off. Has the potential for loss of traction control and braking.

- Menifee , CA, USA

problem #1565

Dec 132024

2500

  • miles
I received notice of a safety recall concerning the brake/ anti-skid control module. This notice said there was a possibility of complete failure that could result in serious injury or death. I contacted my local dealer and was told the recall wouldn't start until the first quarter of 2025. I told them my dash warning lights were already on. Their advice was to park my vehicle and obtain other transportation because of the danger. This seems to be unreasonable to me. It would cost a lot to rent another truck for that period of time. This seems to be putting my family and me in danger! Is there anyway to proceed earlier?

- Hiawassee, GA, USA

problem #1564

Aug 142024

2500

  • miles
Warning lights and loss of ABS braking, and traction control. The computer has been replaced before and the same issue has happened again. I noticed a recall for the same issue and same model year, but was told my vehicle is not covered by this recall. The warning comes and goes very frequently and I am never sure if the ABS will work. This vehicle is used to tow trailers and the lack of ABS brakes is a safety problem.

- Eastland, TX, USA

problem #1563

Feb 012024

2500

  • miles
I bought this 2018 RAM 2500 in February 2024 from a certified dealer. They indicated the ABS light was on however I was traveling out of town and they indicated my local dealer could fix this faster and lowered the price by the estimated cost for repair. I have been working with my local Mechanic for almost a year to solve the ABS modular problem but the local RAM dealership states the part is on back order or nonexistent. I have driven the vehicle very little due to the worry of an accident after not being able to resolve this issue. When driving the vehicle, the ABS light is on and constantly sounding a warning. Again, I have not been been driving this vehicle due to the dangerous situation it may cause. In my opinion, the dealership should have never sold me this vehicle, knowing that repair parts are unavailable for the ABS module. I was never informed of any recall on this vehicle at the time of purchase or since the purchase.

- Lexington , VA, USA

problem #1562

Dec 022024

2500

  • miles
My ABS master unit/Traction Control unit has been replaced once. Now it needs replacing again. The currently installed ABS/Traction Control unit is available for inspection. The problem has been confirmed by a dealer service center. They are the ones that replaced the first unit. The vehicle/component has been inspected by the dealership. Warning lamps (ABS/Traction Control) come on and off intermittently while the vehicle is in use. It also comes on and off while the vehicle is idling in park.

- Weirsdale, FL, USA

problem #1561

Dec 012024

2500

  • miles
ABS warning system light constantly pops on and off.

- Butner, NC, USA

problem #1560

Oct 102024

2500

  • miles
Abs traction control and cruise not working due to ABS MODULE FAILURE FOR S THIRD TIME

- Carencro , LA, USA

problem #1559

Oct 012024

2500

  • miles
At Roughly 38000 miles the ABS and Traction control light began going on and off intermittently. Took to local dealer and the replaced the ABS HCU and Module to the tune of $1000. Now 2 years later and 54000 miles and it has failed again doing the same thing. This is a well-known issue for the 2017 & 2018 RAM 2500 pickups like mine. This is a serious safety issue which needs to be addressed and fixed by RAM.

- Rogersville, TN, USA

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