10.0
really awful- Crashes / Fires:
- 9 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 691 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
Abs system is sending codes, dealer says abs pump and module causing code
- Jacksonville, NC, USA
At 67k mileage my 2018 Ram 2500 abs, traction control and electronic braking system warning lights flash intermittently, dealer, auto parts store and several online sites state it is the ABS and HCU modules electrical failure. This causes the abs system to malfunction and poses immediate threat for crash especially while pulling trailers. When the lights flash the cruise control will no engage/disengage. No dealer has these module with no clear indication of availability as of 1/27/2023
- Manvel , TX, USA
ABS brake control module fails. Causes system to lose abs, traction control and cruise control. I have had two units fail in 2 years.
- Millington, TN, USA
-Service antilock brake system -Service Electronic braking system - Cruise control does not work -Alarm bell ringing randomly. ABS and Skid Control warning lights at driver instrument panel cycle on off briefly or extended periods. problem escalated in early 2022 Multiple same dealer interactions actions unsuccessful. Chrysler Cares involved since September 2022. Met with dealer 01/26/2023 -?? required part is not available -?" no estimated date when or even if the part(s) may be available-??.in the meantime I-??m to drive the truck with bell and lights flashing and I-??m also to be careful because ABS/antiskid system not working.
- Ormond Beach, FL, USA
The ABS Hydraulic Unit 68143491AB on my 2018 RAM 2500 Tradesman needs to be replaced. The light/notification came on the week of November 1, 2022 when driving down the road at 50-55 mph and then slowing to make a turn. The truck lost traction and the ABS light came on. Fortunately I was able to brake safely. Of course the problem isn't under warranty and the truck only has 15,000 miles. The antilock brake system isn't working and is unsafe when braking suddenly. The trailer brakes for my 3 horse horse trailer will not work because those brakes are dependent on the ABS system as well. The dealership that I purchased the truck has diagnosed the problem and I have been on a list for the part since November 11, 2022. It was supposed to arrive January 18, 2023 but didn't. Now the dealership says that it will be March 15, 2023. It is a known problem but parts are not available. I haven't been able to drive the truck and still cannot. The estimated repair cost is $1070 when the part arrives. This should be a recall.
- Equality, AL, USA
The trucks ABS light and traction control lights intermittently come on. There is no pattern or reason for this occurrence. When lights are on anti lock brakes, traction control and cruise are disabled. The truck has just over 50K miles and was brought into the dealer for diagnostics. Repair was suggested for the HCU (Hydraulic Control Unit). Was then informed the item is currently on back order and is a well know issue with these trucks. My dealership proceeded to inform me they are currently waiting on "at least 5" of these units for trucks just like this one. This is a major safety concern should hard breaking become necessary and the ABS system isn't functioning properly. To make matters worse it's not even available. I was told they "Hope to have some start shipping out in March of 2023".
- Prairieville, LA, USA
Beginning at almost exactly 28000 miles, this truck intermittently shows a warning for a fault with the -??electronic braking system-?? and the -??antilock braking system-?? where there are multiple warning lights and tones, and the ABS, traction control and cruise control becomes inoperative. This has increased in frequency and occurs in any conditions at random intervals. Recently it has come on and off as many as 20 times in a 12 mile trip. I am aware of a current NHTSA investigation into these vehicles as well as a class action lawsuit against Stellantis. I have reported the condition to my dealer who advised it is not covered under warranty and no parts are available to repair it.
- Hamburg, NY, USA
Abs on off messing with cruise control. In snow conditions feel it-??s a concern. Sometimes the abs work-??s most of the time it-??s on/off multiple times while driving. For a 2018 truck with only a little over 24,000 miles not happy that at this time the dealership says they have no clue when they will have parts to fix
- Appleton , WI, USA
I had a car pull out in front of me had to hit the brakes hard to avoid hitting him, after that my abs light came on says it is the hydraulic pump motor. I looked it up on line says they have 3 service bulletins on it, if it is a known problem why don-??t they recall it? Brakes should be one of the highest priorities for safety on it. The truck only has 33000 miles on it.
- Kittanning , PA, USA
My ABS and Traction control has stopped working for the last 5 months. The warning alerts come on and off constantly. I have tried to disconnect the battery and waited an hour then reconnected but made no difference. I contacted the manufacturer and couldn-??t get an answer about this wide spread problem. I use this truck for towing my Travel trailer and with this system failure it has my ability to stop safely and without the traction control, pulling the trailer and parking at campsites is dangerous. My truck is available for inspection at anytime.
- Bartlett, TN, USA
This is a known problem with the ABS control module system
- Biloxi, MS, USA
- I have a repeated low mileage failure of the antilock brake system hydraulic control unit. The faulty unit is still installed on the vehicle. - The ABS hydraulic unit failure intermittently renders the ABS system, traction control system, and electronic stability system inoperable for varying durations. This is the 2nd failure of this system on the vehicle. The first failure occurred during normal highway driving. The 2nd failure occurred while traveling in the mountains in the snow. Had I not been experienced driving a non-abs vehicle in inclement weather we could have crashed. - The issue was diagnosed and confirmed by a local Ram dealership service department. It was escalated to Ram customer care due to lack of parts availability and high cost of repair. Ram escalated part delivery and denied financial assistance. The vehicle is out of warranty for this particular part. - There are various intermittent warnings present. The fault condition will rapidly annunciate and then clear many times in a short time period, or stay active for long periods, or not occur at all. The fault condition appears to be completely unpredictable but is repeatable.
- Geismar, LA, USA
The HCU (hydraulic control unit), at approximately 70k miles, the service ABS light began to illuminate intermittently, after about 300 more road miles it would remain in constantly. At the same time, my ABS system and skid control was forcefully deactivated by the vehicle. Currently, I cannot use the full breaking capability of the vehicle or stabilization control. This vehicle is available for inspection. The problem is still present. My safety is greatly at risk when towing large loads. It is at risk during inclement weather where ABS is very important in maintaining traction. This problem has been confirmed and documented at the dealer. There was no prior warning before failure.
- Santa Fe, NM, USA
I have a 2018 Ram 2500 Diesel and throughout the past 24 months I have been receiving intermittent ABS and Traction Control lights while driving. Recently (3 days ago), the lights have come back, are staying on, and the screen displayed the words "Perform Service". I attached my diagnostic tool and the Code captured is: C0020 Status: MIL/Confirmed - ABS Pump Motor Control - General Electric Failure.
- Point Marion, PA, USA
While the vehicle was still in warranty ~30k miles, the ABS and traction control lights would flash off and on numerous times as the vehicle was driven. Knocking the cruise control off. The dealership replaced the ABS module and HCU. Less than 20k miles later the issue has come back again. The alarms and lights flash repeatedly every time I drive and traction control along with the cruise control is unavailable. Now the truck is out of warranty, and this is over $1000 to replace. This is a known and well documented issue with Ram and needs to be looked at for a recall. The parts are backordered for 9-12 months. And the replacement does not fix the issue.
- Prattville, AL, USA
Anytime while driving the truck waring lights on the dashboard will come on intermittently. The ABS and traction control light will come on, and on the display screen two different messages will appear along with alarm sound constantly dinging. One message says (Service Electronic Braking System) the other says (Service Antilock Brake System). If driving with the cruise control on when those lights and messages appear the cruise will stop working. This problem is intermittent it comes and goes, but usually very often. The truck is out of warranty with 41000 miles on it and this has been happening since Sept. of 2022. I had it diagnosed by an independent garage and had two trouble codes (C0020-01 ABS Pump Motor Control General Electrical Failure) and (C0020-16 ABS Pump Motor Control Circuit Voltage Below Threshold). The truck still seems to stop normally, but I feel very unsafe driving it. The ABS Hydraulic Control unit is unavailable from the dealer. As of today Jan.-18 2023 they are saying it will not be available until March-15 2023. This is most definitely a safety issue on the truck which should be recalled. The dealer says the parts problem is a supplier issue. I believe the manufacturer knows these are defective and is trying to avoid recall.
- Clarkston, MI, USA
C0020-16 code abs modual voltage below threshold. No cruse no ABS and no trailor brakes
- Friendship, NY, USA
Intermittent warning on dash and chime with "Service Electronic Brake System" and "Service Antilock Brake System". On most daily drives the chime and warning go off about every 2-4 minutes. I have video of it going off 30 times in one minute. Dealer wants to replace brake controller and head unit at a cost of $1600. This is a safety issue and should be recalled.
- Cedar Park, TX, USA
abs brake light comes on intermittently taking off my ABS brakes and anti skid
- Parkesburg, PA, USA
- Walnutport, PA, USA