10.0

really awful
Crashes / Fires:
9 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
691 miles

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« Read the previous 20 complaints

problem #27

Sep 062021

2500

  • miles
The "Service ABS" light started intermittently going on and off on our 2018 truck. The truck has only 8,400 miles on odometer, and the issue started just three months after the bumper to bumper warranty expired. Taken to the RAM dealership and to an independent shop we were told that C0020 ABS pump motor failed and ABS pump and module must be replaced and reprogrammed. After doing some research on the web, we read of several cases identical to ours, . Still the dealerships did not offer any assistance and we are waiting to hear back from FCA/RAM. Since the issue is well known and common to a large number of vehicles (just google the error code) we wonder why this is not part of a recall. Braking systems are an integral safety part of the vehicles and the fact that the manufacturer is not acting on this issue despite being well aware of it being a common problem on their trucks is just irresponsible.

- Wrightsville Beach, NC, USA

problem #26

Sep 272021

2500

  • miles
While driving my 2018 Ram 2500, the Service Electrical Breaking System and Service Anti-locking Break System flashes on and off. It usually does this while traveling on a bumpy road or driving over railroad tracks. Sometimes it will go days without coming on and some days while driving it constantly beeps and flashes the entire time while driving and it really distracts me from driving. When I called my local Ram dealership Lander's Dodge Bossier City, to make an appointment, they knew that it was a 2018 Ram 2500 before I told them. The first available appointment isn't until 22 November 21.

- Stonewall , LA, USA

problem #25

Sep 232021

2500

  • miles
The abs light and traction control light came on with chiming going off. The lights would go on and off at random. Didn't start till I washed my truck. Took to dealer they said the ABS module bad and ordered it. They say warranty will cover it. They shut the light off and reset the system. Stayed off till I washed the truck again. The part is in just need to have taken to shop to put on. This should be a RECALL for as many of these trucks that this has happened too. The cruise control, won't work and how do you now that the brakes will stop the truck if someone pulls out and you hit the brakes hard if the ABS system isn't working right. They inspect the truck and see that the ABS system was not working who is liable in a law suite. Chrysler won't say that it is a problem. Something needs to be done about Chrysler (or any manufacture) responsible for the safety of the consumer buy there product. The truck only has 21,536 miles on it now. If it wasn't under warranty it wouldn't be fixed. It had 20,659 miles when went in to dealer. it had 20,583 miles when the light first came on.

- Marshalltown, IA, USA

problem #24

Oct 012021

2500

  • miles
2018 Ram 2500, 45637 miles. Service Electronic Braking System and ABS/TRACTION CONTROL lights illuminated. Code present. C0020-1 = ABS PUMP MOTOR CONTROL. ELECTRICAL FAILURE. This is a known issue and a technical bulletin and star report has been produced. Chrysler needs this as a recall as these are all low mile vehicles and the end user had no input on the component failure. ABS problems are a safety issue and required to work properly according to the law.

- Oklahoma City, OK, USA

problem #23

Sep 192021

2500

  • miles
The display on the instrument panel said service anti lock brake system and service electronic braking system. Also a warning chime sounded and warning indicator lights for the anti lock brake and traction control malfunctions came on.

- Pelzer, SC, USA

problem #22

Aug 262021

2500

  • miles
C0020-01-ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE. I called the dealership and was told by service advisor at Maik Haik Dodge in Temple, Texas this is a common issues and Ram knows about it. It is effecting Ram trucks from 2014 to 2018 models 1500 to 3500. This issue turns off all ABS, Traction Control and Disables cruise control. The Abs and traction control light goes off and on constantly. message on the dash is service ABS system and service electric brake system.

- Temple, TX, USA

problem #21

Aug 112021

2500

  • miles
ABS light came on. Dealership said that ABS Control Valve is defective. Could lead to safety issue. Have read on several forums that this is a reoccurring problem with this vehicle. My vehicle has only 30,000 miles. Have only owned it for three years. Should this be listed as a recall item? Warranty declines to cover.

- Water Valley, MS, USA

problem #20

Jul 152021

2500

  • miles
The anti lock brake and electronic braking system are throwing alerts on dashboard. It cuts off cruise control as well. This is a safety concern for us and other vehicles. On all ram forums there are complaints wanting to start a class action. This is a very common problem with the ram trucks. It costs $800-$1000 out of pocket. These sensors are a safety feature that one would expect to be able to depend on. The negligence of these safety features need to be addressed.

- Lyons, GA, USA

problem #19

Aug 032021

2500

  • miles
Abs and tc lights come on and ding randomly, freedom service told me it-??s a hydraulic pump and causes a safety issue it also knocks cruise control off when it happens. The dealership said they have changed many so I am sure ram is aware of this issue.

- Denison , TX, USA

problem #18

Jul 082021

2500

  • miles
Intermittent dash notification to Service Electronic Braking System It is the braking system and there is noted thousands of these failed systems at very low vehicle mileage I have not had it in the shop, it just started yesterday but during my investigation of possible solutions I found thousands of the same problem going back years, Ram is well aware yes, the dash board lights and dings as well as a written dash warning. I also got the info on my cell phone

- Mansfield, TX, USA

problem #17

Jun 242021

2500

  • miles
ABS module, HCU module Currently available to be inspected if dealer won-??t fix. Potential loss of brakes. Dealer confirmed I had codes relating to a known problem with both abs and hcu modules. Dealership ran diagnostics. Service braking system warning lamp appeared on dash. Codes C0020 and U0147. FCA star letter case #: S2005000004 Letter relates to codes stating general electrical failure. Dealership wants to charge me $785.21 to fix. They started by saying the cost would be close to $2800, when I asked why so much, they said I need several other repairs but couldn-??t provide a break down. I brought my vehicle in with the letter about the faulty equipment and the codes and was told it would get taken care of.

- Sunrise , FL, USA

problem #16

Jun 202021

2500

  • miles
the service abs and service traction control come on if i hit any bump on the road, seems to be a common problem with this vehicle model.

- Batson, TX, USA

problem #15

Apr 302021

2500

  • miles
Traveling West on I10 Mobile, AL it was raining and the ABS and TCS system lights started flashing along with a waring bell. this was repeating about once every 10-15 seconds. The road was in the process of being resurfaced and was rough. Return home to make an appointment with the dealer and was told five days was first available. Used a bi-directional scan tool to verify the fault as a ABS motor connection fault. Purchased the OEM hydraulic control unit installed and corrected the problem. After replacement the bad unit dc motor was found to be open no electrical connection. I have also performed a simple failure analysis. I found that one of the two DC motor brushes to be stuck in the brush holder. this appears to be causing intermittent connection faults on the rough road and total failure in the near future. I have found that the other brush that was making contact with the motor armature could be pushed into the brush holder and would also stick for a short time. This looks to be a design and or tolerance issue. I cut the outer motor housing with a small metal cutting wheel, while removing the armature probably pushed the bad brush into it's deeper position with no contact. I have all the parts if the NHTSA would like to inspect the motor.

- Satsuma, AL, USA

problem #14

Apr 302021

2500

  • 24,300 miles
I have a 2018 Ram 2500 with 24320 miles on it. The traction control light/ ABS/ebs service lights come on when driving. The speed control goes off. I have seen on the Ram forum that this is common on this and the 2017 years too. My question is if there are several 100 people with the same problem. Why have you not issued a recall. This will get someon killed if they are not careful.

- Wylie, TX, USA

problem #13

Apr 142021

2500

  • 37,000 miles
Consistant flashing up "service electronic braking system" and "service antilock braking system" while driving. Dealer has attempted to repair replacing ABS module and hcu, bled and recalibrated the braking system. Issue returns after few thousand miles. Online forums show a lot of other owners of this truck with the same issue. Brakes suddenly failing is a serious safety issue! first issue was at 14K miles, returned at 37K miles. The alert comes up at random times such as driving down the highway at 70 mph or sitting at a light. Does not seem related to actually engaging the brakes to have the error.

- Winter Springs, FL, USA

problem #12

Nov 042020

2500

  • 13,900 miles
There is a service the electronic braking system. There is only 13,900 miles on the vehicle. I have seen forums that this a major issue that keeps happening.

- Oklahoma City, OK, USA

problem #11

Nov 022020

2500

  • 90,000 miles
Service anti-lock brake system and service electronic brake system intermittently displayed on the dash along with the lamps illuminating. This occured while driving on the interstate. After researching, this appears to be a common problem for these vehicles.

- Callahan, FL, USA

problem #10

Sep 042020

2500

  • 30,000 miles
The contact owns a 2018 Ram 2500. The contact stated while driving 68 mph, the brake pedal was depressed to the floorboard but failed to stop the vehicle. There was no warning light illuminated. The contact stated that she drove on the side of the road until the vehicle slowed down. The contact stated she also heard an abnormal sound coming from the vehicle. The vehicle was taken to the local dealer moss bros. Chrysler Jeep Dodge Ram moreno valley located at 27810 eucalyptus ave, moreno valley, ca 92555, (855) 999-8991, where it was diagnosed with needing brake pads and maintenance service completed. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 30,000.

- San Diego, CA, USA

problem #9

Aug 112020

2500

  • 44,900 miles
My truck is sending a message saying service electronic braking and service antilock braking system. I ha E contacted three dealers and all have told me the ABS module and hydrology control unit will need to be replaced. The truck was purchased new in August of 2019 and has 46000 miles on it. All of the dealer have stated there is a national back order for the parts due to the volume of failures that keep happening. This also shuts off the vehicle traction control and stability control when this part fails. The warning came on the dash at start up and will flash on and off continually rather than stay on. The truck is currently at the dealer for further diagnostics and regular service at the time I am filing this.

- Weimar, TX, USA

problem #8

Aug 122020

2500

  • 42,350 miles
ABS control module and hydraulic control unit failure. Vehicle information center shows service ABS and electronic braking system, ABS mil and traction control flashes on dash. Dealer stated ABS control module and hcu failed.

- Eddy, TX, USA

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