The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated the Anti-lock Braking System (ABS) warning light would illuminate, and the traction control would fail intermittently. The dealer was contacted. The dealer informed the contact that the manufacturer did not have a remedy or a date available for the parts. The manufacturer was made aware of the failure, and a case was opened. The manufacturer was unable to confirm when the part would be available. The failure mileage was approximately 84,000.

- Fredericksburg, VA, USA

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the vehicle failed to respond immediately upon depressing the brake pedal, causing the braking distance to be extended. The ABS warning light was illuminated intermittently. The contact stated that the ABS warning light had flashed intermittently while driving with cruise control mode engaged. An unknown local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 135,314.

- Holliday, TX, USA

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while her husband was driving at approximately 40 MPH, the ABS warning light illuminated temporarily. The contact was informed that the ABS warning light was illuminated with the ESC warning light and several other unknown warning lights. The contact stated that the vehicle was driven to a dealer, where it was diagnosed that the HCU had failed; however, the part to do the recall repair was not yet available. The contact was advised that a second notification would be sent once the recall remedy was available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 4,400.

- Glenburn, ME, USA

The contact owns a 2018 RAM 2500. The contact received notification of NHTSA Campaign Number: 24V896000(Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Farmington, WV, USA

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the dealer refused to perform the recall repair. The contact was informed that the dealer needed permission from the manufacturer for the recall repair. The contact stated that while driving at various speeds, the ABS warning light illuminated, and the alarm was intermittently sounding. Additionally, the cruise control failed to function as intended and unintendedly disengaged. The vehicle was taken to the dealer however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and informed the caller that the part to do the recall repair was not yet available. The failure mileage was approximately 67,900. VIN tool confirms parts not available.

- Albany, OR, USA

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Noble, OK, USA

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated the ABS light was illuminated. The vehicle was taken to the dealer, who diagnosed that the brakes needed to be replaced. The dealer replaced the Hydraulic Control Unit (HCU). The dealer replaced the damaged part; however, the ABS light remained illuminated. The manufacturer was informed of the failure and opened a case. The contact sought reimbursement for the repair because the replaced part was also a defective part. The manufacturer referred the contact to the dealer to request a loaner vehicle until parts became available. The failure mileage was approximately 30,000. VIN tool confirms parts not available.

- French Lick, IN, USA

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds, the ABS warning light illuminated, with a message to contact the dealer was displayed, and an alarm sounded. The vehicle was taken to the dealer, where it was diagnosed, and the dealer related the failure to the recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 30,000. VIN tool confirms parts not available.

- Philadelphia, PA, USA

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at an undisclosed speed, the cruise control unintendedly deactivated, and the ABS and stability control warning lights remained illuminated. The local dealer was notified of the failure. The failure mileage was 72,000. VIN tool confirms parts not available.

- Portage, MI, USA

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The ABS warning light illuminated briefly. The contact stated that the brakes locked up, and the vehicle skidded. The contact continued to depress the brake pedal. The contact stated that due to the failure, the vehicle almost rear-ended the vehicle in front. The contact swerved over to another lane and the vehicle finally came to a stop. In addition, the contact stated that the failure caused the instrument panel to seize, and the safety features were disabled. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The contact was informed that the parts were not available. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 50,000. VIN tool confirms parts not available.

- Savoy, TX, USA

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Pleasant Prairie, WI, USA

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer and manufacturer were not yet contacted regarding the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

- Eagle Point, OR, USA

The contact owns a 2018 Ram 2500. The contact stated that the vehicle had experienced a braking failure. The vehicle was taken to the dealer, where the brake hydro assist and one of the three brake hoses were replaced. The contact stated that the other two brake hoses were not available to complete the repair. Additionally, the contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that her son had advised her that the vehicle had failed to respond while driving and depressing the brake pedal. Several unknown warning lights were illuminated. The local dealer was contacted. The contact stated that her son was a mechanic and related the failure to the recall. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 120,000. VIN tool confirms parts not available.

- Rock Hill, SC, USA

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the ABS and traction control warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed, and the dealer determined that the failure was related to the recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 36,000. VIN tool confirms parts not available.

- Marianna, PA, USA

The contact owns a 2018 Ram 2500. The contact stated while driving 60 MPH, the ABS light illuminated and flashed on and off. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 126,000. VIN tool confirms parts not available.

- Statesboro, GA, USA

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Roseville, CA, USA

The contact owns a 2018 Ram 2500. The contact stated while driving and attempting to shift from third gear to a higher gear, the engine revved and the vehicle failed to respond as intended. The contact pulled over to the side of the road, turned off and restarted the vehicle, and the vehicle responded as needed. The contact stated that the failure had been recurring while driving. The vehicle was taken to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. Additionally, the contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the ABS warning light was illuminated. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 83,000. VIN tool confirms parts not available.

- North Fort Myers, FL, USA

The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed, the ABS and the traction control warning lights illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with ABS module failure. The contact was informed that the ABS module needed to be replaced. The vehicle was not repaired. In addition, the dealer was made aware of the failure, however the contact was informed that the parts were not available. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

- Paola, KS, USA

The contact owns a 2018 Ram 2500.The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that on several occasions while driving at various speeds, the messages "Service Electronic Braking System-?? and -??ABS" were displayed. The traction control and ABS warning lights were illuminated. Additionally, the contact stated that when the brake pedal was depressed on several occasions, the pedal remained on the floorboard. The vehicle was taken to a dealer DTC: C0020-01; was retrieved and the vehicle was diagnosed with ABS module failure. The contact was informed that the ABS module needed to be replaced and the brake lines bled. The vehicle was repaired but the failure reoccurred two years later. The vehicle was taken to a dealer, but the failure was not duplicated. The manufacturer was notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 19,445. VIN tool confirms parts not available.

- West Palm Beach, FL, USA

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Monroe, NC, USA