The contact owns a 2018 Ram 2500. The contact stated that the ABS hydraulic warning light was illuminated, and an alarm had sounded. The contact looked online and found the Mopar website and found that the VIN was included in NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic) and the vehicle was repaired. The contact called Mopar to inquire about the remedy being completed and the failure that was experienced. The contact stated that Mopar confirmed that the recall repair had been completed; however, the date listed was before the recall had been issued. Mopar was unable to produce the paperwork to prove completion and refused to repair the vehicle. The vehicle was taken to the dealer who diagnosed that the hydraulic control unit had failed and needed to be replaced. The vehicle had not been repaired due to a shortage of parts availability. The manufacturer was made aware of the failure and opened a case. The failure mileage was approximately 30,000.

- Maitland, FL, USA

The contact owned a 2018 RAM 2500. The contact stated that while driving at an undisclosed speed and attempting to slow while turning a corner the vehicle experienced reduced braking performance, after which the brakes seized causing the vehicle to skid. As a result, the contact lost control of the vehicle and left the roadway coming to a complete stop after colliding with a tree. The ABS warning light was illuminated. The air bags did deploy. A police report was not filed and no injuries were reported. The vehicle was towed to a towed yard and deemed a total loss by the contacts insurance provider. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic), but the VIN was not included. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was 63,000.

- Winona, TX, USA

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Perris, CA, USA

The contact owns a 2018 Ram 2500. The contact stated that upon parking the vehicle, the ABS message was displayed on the instrument panel. The following day, the contact attempted to start the vehicle; however, the vehicle failed to start. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but offered no assistance. The failure mileage was 67,243. VIN tool confirms parts not available.

- Henderson, NV, USA

The contact owns a 2018 Ram 2500. The contact stated that while driving at undisclosed speeds, the ABS and traction control became inoperable. There was an abnormal dinging sound detected. The ABS and traction control warning lights were illuminated. The contact received notification of NHTSA Campaign Number: NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called the local dealer and was informed about diagnostic testing. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 100,000. VIN tool confirms parts not available.

- Ponce De Leon, FL, USA

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Ider, AL, USA

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 10 MPH in a parking lot, the brake pedal was depressed; however, there was an abnormal metal-on-metal grinding sound coming from the front brakes. The contact stated that brake failures had occurred at other speeds with the check engine warning light illuminated. The contact had not taken the vehicle to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The failure mileage was approximately 120,000. VIN tool confirms parts not available.

- Sanford, FL, USA

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the parts for the recall repair were not yet available. The contact stated while driving 65 MPH, the brake pedal was depressed but the vehicle failed to stop immediately. The contact used the parking brake to assist in slowing the vehicle before pulling over to the side of the road. The contact stated that the ABS warning light was illuminated. The local dealer was not contacted. The contact stated that the vehicle was diagnosed with brake failure. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 83,000.

- Pasadena, TX, USA

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated while driving 25 MPH, the ABS warning light illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 135,000. VIN tool confirms parts not available.

- Altoona, AL, USA

The contact owns a 2018 Ram 2500. The contact stated while driving 30-70 MPH from Annapolis to Pennsylvania, the electronic stability control (ESC) warning light started to flash on and off. While driving over a bump in the roadway and while making a turn, the warning light activated persistently. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 25,000. VIN tool confirms parts not available.

- Severna Park, MD, USA

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was at the dealer for routine maintenance, and the ABS and traction control warning lights illuminated, and the "Service ABS" message was displayed while driving. The vehicle was taken back to the dealer, who determined that the failure was related to the recall; however, the contact was informed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 63,000. VIN tool confirms parts not available.

- Barnhart, MO, USA

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulics) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the warning light indicating the hydraulic control unit had failed was illuminated. The vehicle was taken to the dealer who repaired the hydraulic control unit and confirmed that the recall did not have a remedy available. The contact stated the dealer had charged them for the repair due to the remedy not being available. The manufacturer was made aware of the issue and opened a case regarding the matter. The manufacturer confirmed there was no remedy for the recall. The failure mileage was 36,547. VIN tool confirms parts not available.

- Buena Park, CA, USA

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving while 50 MPH, the contact heard an audible chime coming from the center console. The contact stated that the messages, -??Electronic Braking System-?? and -??Service ABS-?? were displayed. The contact stated that the ABS and Traction Control warning lights were also illuminated. The contact was able to continue driving normally however, the warning lights illuminated intermittently. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 55,000. VIN tool confirms parts not available.

- Visalia, CA, USA

The contact owns a 2018 Ram 2500. The contact stated while driving 72 MPH with the cruise control set, the contact slammed on the brake pedal due to approaching a crash in the roadway and the front tires locked. The contact noticed that the front tires were worn down on 16 inches of the tire. The vehicle was vibrating while driving. The contact replaced the front passenger-??s side tire. The cruise control was turning on and off independently. The ABS warning light was illuminated and making an abnormal dinging sound. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 90,000. VIN tool confirms parts not available.

- Ottsville, PA, USA

The contact owns a 2018 Ram 2500. The contact stated that while operating the vehicle, the ABS warning light remained illuminated, and the ABS system was inoperable. The vehicle was taken to the local mechanic who replaced the ABS control module; however, approximately six months later the failure reoccurred. The vehicle was taken to the local mechanic who replaced the brake pads and rotors, but the failure persisted. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 82,000.

- Ottawa Lake, MI, USA

The contact owns a 2018 Ram 2500. The contact stated while driving approximately 25 MPH, the ABS warning light intermittently illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the ABS unit needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 19,174.

- Linden, VA, USA

The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed, the ABS system and Service Electronic Braking system messages were displayed. The contact stated that the failure had been recurring while driving. The vehicle was taken to the dealer, where it was diagnosed that the ABS module had failed and needed to be replaced; however, the dealer informed the contact that the part was not available to do the repair. The contact stated that the failure persisted while driving. The vehicle was taken to a second dealer, Hayes Chrysler Dodge Jeep RAM of Lawrenceville (719 Duluth Hwy #120, Lawrenceville, GA 30046); where the vehicle was diagnosed and it was determined that the ABS module had failed and needed to be replaced; however, the dealer informed the contact that the part was not available to do the repair. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the ABS module was under engineering review. The failure mileage was approximately 40,000.

- Lawrenceville, GA, USA

The contact owns a 2018 Ram 2500. The contact stated that while driving on several occasions at various speeds, the "Service ABS" warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the ABS hydraulic control unit needed to be replaced. The vehicle was repaired, but the failure reoccurred four years later. The manufacturer was not notified of the failure. The failure mileage was approximately 48,000.

- Augusta, GA, USA

The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the ABS control module. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 45,000.

- Bryan, TX, USA

The contact owns a 2018 Ram 2500. The contact stated while operating the vehicle, the message "Service ABS" flashed on and off. The vehicle was taken to the local mechanic who diagnosed that the ABS module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact stated that the ABS module was previously replaced due to a similar failure. The failure mileage was 107,400.

- Aberdeen, NC, USA