10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
52,746 miles

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« Read the previous 20 complaints

problem #226

Nov 272023

2500

  • 0 miles
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact called a local dealer and the manufacturer and was informed that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

- Prineville, OR, USA

problem #225

Jan 252025

2500

  • 20,000 miles
The contact owns a 2018 Ram 2500. The contact stated while driving at various speeds, the check engine warning light was activated with an audible alarm and the messages "Service ABS-?? and -??Traction Control" were displayed. The vehicle was taken to the local dealer who replaced the ABS and HCU modules but the failure later reoccurred. The contact later received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact later experienced the failure while driving 42 MPH around curve, causing the vehicle to fishtail and the vehicle almost drove off the road. The failure mileage was 20,000.

- Jena, LA, USA

problem #224

Dec 112023

2500

  • 40,000 miles
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while operating the vehicle, the ABS and traction control warning lights remained illuminated. Additionally, while depressing the brake pedal, added force was needed on the brake pedal to stop the vehicle. The cause of the failure was not yet determined. The failure mileage was 40,000.

- Orange, CA, USA

problem #223

Dec 192025

2500

  • 188,127 miles
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the traction control system unexpectedly disconnected. The contact stated that the -??Service Traction Control-?? and -??Service Brakes-?? warning lights illuminated. The contact received notification of NHTSA Campaign Number 24V896000 (Service Brakes, Hydraulic). The contact stated that parts were not yet available for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 188,127.

- Calhoun, GA, USA

problem #222

Dec 192025

2500

  • 40,000 miles
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the ABS and traction control warning lights illuminated intermittently, and the vehicle made a dinging sound. The contact stated that the failure also occurred while driving over bumpy road surfaces. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 40,000.

- Shippenville, PA, USA

problem #221

Nov 102025

2500

  • 36,500 miles
The contact owns a 2018 Ram 2500. The contact stated that the ABS warning light was illuminated. The contact stated that the traction control was unavailable and was not in service, and the cruise control was not available. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The local dealer was contacted and provided a cost for the repair. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case, but no additional correspondence was received. The failure mileage was approximately 36,500.

- Skaneateles, NY, USA

problem #220

Jan 212023

2500

  • 86,000 miles
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). However, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed and veering to the left or the right, the ABS, ESC, and Traction Control warning lights illuminated. In addition, whenever the warning light was illuminated and blinked, the vehicle failed to throttle, and the vehicle failed to accelerate as intended while depressing the accelerator pedal. The failure continued the rest of the drive. The contact stated that the failure did not occur when the warning lights were not blinking. The contact stated that on a separate occasion, while coming to a stop and depressing the brake pedal, the vehicle simulated as if the ABS was activated, and the brake pedal kicked back with force. The ABS, ESC, and Traction Control warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 86,000.

- Harker Heights, TX, USA

problem #219

Sep 162025

2500

  • 94,000 miles
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000(Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the ABS and the Traction Control warning lights were intermittently on while driving. The contact stated that both systems' failure had caused the vehicle to skid while driving on wet pavement. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 94,000.

- Media, PA, USA

problem #218

Nov 152024

2500

  • miles
The contact owns a 2018 RAM 2500. The contact received notification of NHTSA Campaign Number: ?24V896000(?Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Welton, IA, USA

problem #217

Feb 112025

2500

  • 88,000 miles
The contact owns a 2018 Ram 2500. While the contact's husband was driving at an undisclosed speed, the vehicle was shaking erratically. The contact stated that the traction and ABS warning lights were illuminated. The vehicle was taken to the dealer, where it was confirmed that the failure was associated with an unrepaired recall. The contact was informed that the parts were not available. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, parts were not yet available for the recall repair. The contact stated that the failure had occurred while the contact was pregnant, which added a lot of stress. In addition, the contact stated that the vehicle failed an inspection because of the open recall. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 88,000.

- Lawrence, MA, USA

problem #216

Dec 102025

2500

  • 160,000 miles
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS, traction control, and cruise control functions unexpectedly deactivated, and the -??Service ABS-?? and -??ESC-?? warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part needed for the recall repair was not yet available. The vehicle was taken to the dealer, where it was diagnosed and determined that the HCU had failed and needed to be replaced. The dealer confirmed that parts for the recall repair were not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 160,000.

- Hensley, AR, USA

problem #215

Nov 242025

2500

  • 36,000 miles
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that the ABS warning light was intermittently illuminated. The contact called the local dealer and was informed that the part for the recall repair was not yet available. The contact had also called the manufacturer and was informed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 36,000.

- Whitney, TX, USA

problem #214

Oct 012024

2500

  • 41,000 miles
The contact owns a 2018 Ram 2500. The contact stated that while starting the vehicle and driving at an undisclosed speed while hauling a trailer, the traction control and ABS warning lights illuminated with the messages "ABS Electronic Brake Failure" and "Electronic Brake Failure" displayed, and the ABS audible chime. Additionally, the brake pedal went to the floorboard while depressed, and the brakes made an abnormal sound. The contact later received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to an independent mechanic, who retrieved DTC: C2200-49 (Anti-lock Brake (ABS) Module) and C0020-01 (ABS pump motor control). The dealer and a second dealer, Granger Motors (1708 Sycamore St, Granger, IA 50109), were made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 41,000.

- Panora, IA, USA

problem #213

Dec 152024

2500

  • 43,000 miles
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that when the vehicle was started, the ABS warning light illuminated. The contact stated that while driving on approximately three occasions at various speeds, the brake pedal was depressed; however, the vehicle failed to slow down as intended, causing the braking distance to become extended. The vehicle was no diagnosed; however, after contacting the dealer, the contact was informed that parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 43,000.

- Fairmont, WV, USA

problem #212

Jan 012019

2500

  • 2,200 miles
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed over a bump, the vehicle slid. The ABS warning light illuminated with an audible chime. The vehicle was taken to the dealer, who replaced the HCU and ECU, but the failure persisted. The contact later received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken back to the dealer, who confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 2,200.

- Purvis, MS, USA

problem #211

Sep 152021

2500

  • 98,000 miles
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brake, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that occasionally, while driving at various speeds, the vehicle lost automotive power. The check engine and ABS warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed with a recall-related failure. The contact was advised not to no longer drive the vehicle. The vehicle was not repaired, and the contact obtained a loaner vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 98,000.

- San Antonio, TX, USA

problem #210

Jun 012022

2500

  • 63,000 miles
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while starting the vehicle and while driving at an undisclosed speed, the message "Service ABS" was displayed. The check engine and ABS warning lights were illuminated, and the ABS alarm chimed. The vehicle was taken to the dealer, who determined that the ABS module needed to be replaced but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 63,000.

- Elizabeth, PA, USA

problem #209

Nov 262025

2500

  • 104,580 miles
The contact owns a 2018 Ram 2500. The contact stated that while reversing out of the driveway at approximately 5 MPH, the ABS warning light and traction control warning light illuminated. The vehicle was taken to a dealer on two occasions, and the contact was informed that parts to repair the vehicle were not available. The VIN was included in NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 104,580.

- Midlothian, TX, USA

problem #208

Jul 102025

2500

  • 80,200 miles
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that while the vehicle was started and running, the ABS and traction control warning lights illuminated. The contact stated that the messages "Service Electronic Braking System", "Service ABS", and "Service Traction Control" were displayed with a dinging audible alert. The vehicle was taken to a dealer where it was diagnosed, and determined that the ABS, ESC unit, and the traction control needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 80,200.

- Camden, TN, USA

problem #207

Nov 032025

2500

  • 48,000 miles
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). However, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, an abnormal audible alarm was coming from the vehicle. The contact stated that the abnormal sound was more frequent during inclement weather. The service electronic braking system message was displayed on the instrument panel, and the service traction control warning light was illuminated. In addition, the contact stated that when the sound was not audible, the cruise control failed to function as intended. The vehicle was taken to the dealer; however, the dealer refused to inspect the vehicle since the remedy was not yet available. The vehicle was not repaired. The contact stated that the failure persisted for two years. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. Upon investigation, the contact stated that Mopar had parts on sale through Amazon and eBay to repair the vehicle. The failure mileage was approximately 48,000.

- Northfield, NH, USA

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