The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds and depressing the brake pedal, the vehicle hesitated while coming to a stop, causing the braking distance to become extended. The ABS warning light was intermittently illuminated. An unknown local dealer was contacted; however, the vehicle was not diagnosed or repaired due to the cost. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 21,500.

- Mc Graw, NY, USA

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the Service ABS and Electronic Stability Control (ESC) warning lights were intermittently illuminated, causing the cruise control mode to deactivate while driving. The dealer was contacted. No further information was available. The manufacturer was made aware of the failure. The failure mileage was approximately 35,000.

- Portland, OR, USA

The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed, the "Service ABS" message was displayed with an audible chime. The vehicle was taken to the dealer, where the message was reset six times; however, the failure reoccurred. The contact was informed that the message could no longer be reset. The contact stated that the vehicle could not be driven anymore due to the continuous dinging chime while driving. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not available. The contact stated that the failure and the parts unavailability had lasted for two years. The contact was advised to pay a fee for the repair, and reimbursement would be provided later. The contact stated that a recall repair was free of charge. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 105,636.

- Paola, KS, USA

The contact owns a 2018 Ram 2500. The contact stated that the ABS and electronic stability control (ESC) warning lights were illuminated along with an audible chime. The contact had received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact called an unknown local dealer and was advised that the recall repair was not yet available. The contact also called the manufacturer and was advised that the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 71,000.

- La Grange, KY, USA

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Bedford, IN, USA

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the message "Service ABS and Traction Control" was displayed on the instrument panel with an audible chime while driving the vehicle. The vehicle was not diagnosed or repaired. An unknown local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 15,000.

- Atascadero, CA, USA

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Bixby, OK, USA

The contact owns a 2018 Ram 2500. The contact stated that the steering wheel was loose, causing the vehicle to wobble while driving over a minor bumpy road surface. The vehicle was taken to the dealer, where it was inspected, and the dealer determined that the welds of the nut to the adjuster sleeve were fractured. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 19V021000 (Steering); however, the failure persisted. Additionally, the contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the ABS and the traction control warning lights were illuminated, causing the cruise control mode to become inoperable. Additionally, the vehicle made a beeping sound. The vehicle was taken to an independent mechanic, where it was diagnosed, and determined that the brake HCU needed to be replaced. The local dealer was contacted and informed the contact that there would be a cost for the part to be replaced with the same part under recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 45,000.

- Tukwila, WA, USA

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the cruise control function unexpectedly disengaged, and the service ABS and traction control warning lights were illuminated. The contact stated that there was an audible chime during the failure. The contact received notification of NHTSA Campaign Numbers: 24V896000 (Service Brakes, Hydraulic) and 19V021000 (Steering); however, the parts to perform the recall repairs were not yet available. The dealer was contacted and confirmed that parts were not yet unavailable. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failure. The approximate failure mileage was 60,000.

- Andover, NH, USA

The contact owns a 2018 Ram 2500. The contact stated that while driving at undisclosed speeds, the traction control and cruise control failed to operate as needed. The alert for the ABS was inoperable. The contact stated that several unknown warning lights were illuminated on the instrument cluster. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The vehicle was taken to the local dealer, where it was diagnosed with a failed HCU, and the pump and the control unit were replaced. The vehicle was repaired, but the failure reoccurred. The manufacturer was contacted on two occasions and informed that there was no time frame for the repair. The failure mileage was approximately 72,205.

- Woodbury, GA, USA

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Lake City, FL, USA

See attached document for complaint. It has been ten months since I was notified of this safety defect that has caused my vehicle's Anti-Lock Brake System to fail. The notice includes the warning, "The loss of ABSIESOTraction control may cause a vehicle crash without prior warning. " This defect has rendered my vehicle inoperable for its primary purpose - trailering horses. If! were to need to drive the vehicle, it places me, the occupants and other drivers at risk. My dealer and Dodge RAM are unable to tell me when a replacement part will be available. I would appreciate any action that you can take to assist me in this matter.

- Marlborough, NH, USA

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS, traction control, and cruise control functions unexpectedly disengaged, and the -??Service ABS-?? and several other unknown warning lights were illuminated. The contact stated that there was a chime sounded when the failure occurred. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not available for the 2500 model vehicles and were currently only available for the 3500 models. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 50,000.

- Taylor, MI, USA

The contact owns a 2018 Ram 2500. The contact stated while driving at various speeds, the ABS warning light illuminated, and an alarm sounded. The contact stated that the failure recurred intermittently. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer, where it was diagnosed, and determined that the brake HCU had failed and needed to be replaced. The dealer informed the contact that there were 7 units of parts available in the store, but the manufacturer had advised the dealer to prioritize the repair of commercial vehicles. The contact was advised that the part for the vehicle repair needed to be purchased. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, but no assistance was provided. The failure mileage was approximately 100,000.

- Jeffersonville, VT, USA

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS, traction control, and cruise control functions unexpectedly disengaged, with the ESC, ABS, and HCU warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer, but was not diagnosed. The dealer confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 51,000.

- Billings, MO, USA

The contact owns a 2018 Ram 2500. The contact stated that while driving over bumps in the road, the audible warning alarm erroneously activated, along with messages displayed for the ABS, Traction Control, and Emergency Braking System. Additionally, during the failure, the cruise control became inoperable. The contact had received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to complete the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available for the specific VIN, but the part was available for other years, makes, and models included in the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not contacted regarding the issue. The failure mileage was 18,000.

- Bixby, OK, USA

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS, traction, and cruise control warning lights illuminated. The vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was taken to the dealer, who diagnosed a failure with the Hydraulic Control Unit (HCU). The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); the VIN was included, but parts were not yet available. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 110,000.

- Rose Hill, KS, USA

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part for the recall repair was not yet available. The contact stated that while driving at various speeds, a warning chime sounded, followed by the "Service ABS" message being displayed on the instrument panel. Due to the failure, the cruise control feature failed to operate as needed. The dealer was notified of the failure and confirmed that the part for the repair was unavailable. The contact was then informed that the vehicle could be serviced out-of-pocket and that the contact could file a reimbursement claim once the parts for the recall repair became available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 109,000.

- Lampasas, TX, USA

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Fountain Inn, SC, USA

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). However, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the traction control and an unknown warning light for the hydraulic control unit (HCU) illuminated. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, but no assistance was provided. The failure mileage was approximately 92,000.

- La Vernia, TX, USA