10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
52,746 miles

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« Read the previous 20 complaints

problem #86

Apr 022024

2500

  • 207,000 miles
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the traction control and ABS warning lights illuminated. In addition, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact applied full pressure on the brake pedal until the vehicle stopped. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure. The contact was provided a diagnostic test fee and was informed that a diagnostic test was needed to confirm the cause of the failure. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was 207,000. VIN tool confirms parts not available.

- Abbeville, SC, USA

problem #85

Apr 032025

2500

  • miles
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Linden, PA, USA

problem #84

Dec 152024

2500

  • miles
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Galena, OH, USA

problem #83

Aug 032020

2500

  • 5,000 miles
The contact owns a 2018 Ram 2500. The contact stated while driving at approximately 65 MPH, the vehicle struck an object on the roadway and the vehicle shuddered and made an abnormal sound. The vehicle failed to return to normal operation. The ABS warning light was illuminated. The failure occurred on several different occasions. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The vehicle was taken to a dealer where it was diagnosed and determined that the ABS needed to be replaced. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 5,000. VIN tool confirms parts not available.

- Purvis, MS, USA

problem #82

Nov 132024

2500

  • 100,000 miles
The contact owns a 2018 Ram 2500. The contact stated that the vehicle failed to start as intended. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 100,000. VIN tool confirms parts not available.

- Woodford, VT, USA

problem #81

Dec 312024

2500

  • 88,612 miles
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact stated while driving 65 MPH, the ABS, traction control, and brake warning lights illuminated with an audible chime. The contact stated that the brakes was starting to fail. The dealer was contacted; however, the vehicle was not yet diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 88,612. VIN tool confirms parts not available.

- Wurtsboro, NY, USA

problem #80

Nov 302024

2500

  • miles
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Margate, FL, USA

problem #79

Oct 152024

2500

  • 75,000 miles
The contact owns a 2018 RAM 2500. The contact stated that while driving on several occasions at various speeds, the "Check ABS system" message was displayed, and the traction control warning light illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the hydraulic valve or the sending unit to the valve was faulty and needed to be replaced. The vehicle was not repaired. The vehicle was then taken to an independent mechanic where the contact was informed that the hydraulic valve or the sending unit to the valve was faulty and needed to be replaced. The vehicle was not repaired. The contact then received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 75,000.

- Garfield, MN, USA

problem #78

Mar 112025

2500

  • miles
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Copperas Cove, TX, USA

problem #77

Sep 102024

2500

  • 130,000 miles
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the ABS warning light was illuminated, and the cruise control became inoperable. Additionally, the contact stated that the vehicle made an abnormal dinging sound while driving with the message to -??Service the Vehicle Immediately-?? displayed. The vehicle was taken to the dealer, where it was diagnosed that the failure was related to the recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000. VIN tool confirms parts not available.

- Lufkin, TX, USA

problem #76

Mar 042025

2500

  • 60,000 miles
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The ABS warning light was illuminated. The failure mileage was 60,000. VIN tool confirms parts not available.

- Datil, NM, USA

problem #75

Nov 272024

2500

  • 128,000 miles
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while depressing the brake pedal the vehicle failed to stop immediately. The ABS warning light was illuminated. The dealer was contacted, and confirmed that the part to repair the vehicle was not available. The contact called another dealer, Gainesville Chrysler Dodge Jeep Ram (3000 N Main St, Gainesville, FL 32609). The contact returned to the first dealer who stated there was no part available for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 128,000. VIN tool confirms parts not available.

- Lake City, FL, USA

problem #74

Mar 032025

2500

  • 30,000 miles
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning illuminated the instrument panel. The vehicle was taken to the dealer, who diagnosed a failure with the hydraulic control unit (HCU). The vehicle was not repaired. The dealer was aware of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); and confirmed that the VIN was included, but parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 30,000. VIN tool confirms parts not available.

- Newnan, GA, USA

problem #73

Feb 252025

2500

  • 91,000 miles
The contact owns a 2018 Ram 2500 The contact stated while driving at an undisclosed speed, the contact noticed a beeping sound with the ABS warning light illuminated. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The vehicle was taken to the dealer where it was diagnosed that the hydraulic control unit (HCU) had failed and needed to be replaced. The dealer confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 91,000. VIN tool confirms parts not available.

- Fayetteville, GA, USA

problem #72

Nov 152024

2500

  • 38,000 miles
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact stated that while driving at various speeds or while the vehicle was idling vehicle, the ABS warning light illuminated. The contact stated that on another occasion, while the vehicle drove over a pothole or speed bump, the warning light illuminated with an audible chime. The contact stated that occasionally while depressing the brake pedal, there was a continuous audible chime. The contact took the vehicle to an independent mechanic and the vehicle was diagnosed with hydraulic control unit failure. The local dealer was contacted; however, the vehicle was not repaired because parts were not yet available. The vehicle was not diagnosed by the dealer because the dealer stated that the failure was a known issue. The failure mileage was approximately 38,000. VIN tool confirms parts not available.

- Spring Hill, FL, USA

problem #71

Feb 182025

2500

  • miles
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Apache Junction, AZ, USA

problem #70

Dec 012024

2500

  • miles
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that while driving on several occasions at various speeds, the brake pedal was depressed, and the pedal fluttered, and the vehicle failed to stop as intended. The vehicle was parked at the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

- Newville, PA, USA

problem #69

Nov 272024

2500

  • 0 miles
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Cincinnati, OH, USA

problem #68

Feb 072025

2500

  • 96,000 miles
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS became inoperable, with the ABS and the traction control warning lights illuminated. The contact stated that the vehicle became difficult to control. The vehicle was able to restart. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the failure but was unable to confirm when parts would be available. The approximate failure mileage was 96,000. VIN tool confirms parts not available.

- Niceville, FL, USA

problem #67

Feb 062025

2500

  • 38,000 miles
The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was taken to an independent mechanic, who diagnosed a failure with the ABS control module. The vehicle was not repaired. The vehicle was then taken to the dealer, who confirmed the diagnosis. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); the VIN was included, but parts were not yet available. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 38,000.

- Elgin, TX, USA

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