10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,906 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #79

Nov 012022

2500

  • miles
-??SERVICE ANTILOCK BRAKE SYSTEM-?? and -??SERVICE ELECTRONIC BRAKING SYSTEM-?? lights come on and off repeatedly.

- Tucson, AZ, USA

problem #78

Apr 012022

2500

  • miles
The abs module and hydraulic control unit has failed. This means that my safty and others on the road is put at risk because during heavy breaking you can loose control of the vehicle due to the truck anti break system does not work. Also the traction control does not work which also will cause you to loose control.

- Conover, OH, USA

problem #77

Apr 022020

2500

  • miles
Multiple ABS pump and ABS hydraulic control unit failures. Components have been replaced and replaced components failed also after a few months.

- Pearland, TX, USA

problem #76

Jan 182023

2500 6-cyl Diesel

  • miles
The abs and traction control lights come on and go off intermittently. I took the truck to the dealer they said it need a new hcu which costs 500$ and 1000$ for labor the truck has 27000 miles on it and is out os warranty. The part need is on back order. I feel this is a defect and there should be a recall. Thanks for any help you can give. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Linden , CA, USA

problem #75

Feb 012023

2500

  • miles
Code for right rear wheel speed sensor came on. Resulting in no abs, traction control, 4x4, or parking sensors. I bought new part from dealer had mechanic change it. Reflash abs and still on. Went off briefly for 5 seconds came back on. I've realized it's it's common problem. Resulting in the abs module needing replaced. But it's only a temporary fix.

- Porter, TX, USA

problem #74

Nov 112022

2500

  • miles
ABS and stability control fails and warning lights activate intermittently 11/11/22 (47,290 miles) The cruise control disengaged without notice when the faulty modules light up. Under a heavy load this caused severe speed reduction and momentary loss of vehicle control Reported to dealer.(Rothrock motor sales) It is a know issue with thousands of suspect ram 2500's Parts are not available due to demand. This is an intermittent fault with the Stability control and/or hydraulic control module. Both parts or one part faults the other creating a hazard for all drivers Dealer was made aware of issue and states parts are back ordered months out if at all available causing customers to drive the trucks with unsafe braking due to no other means of transportation This is a well know defect being ignored by Chrysler/Ram

- Walnutport, PA, USA

problem #73

Aug 112022

2500

  • miles
At 67k mileage my 2018 Ram 2500 abs, traction control and electronic braking system warning lights flash intermittently, dealer, auto parts store and several online sites state it is the ABS and HCU modules electrical failure. This causes the abs system to malfunction and poses immediate threat for crash especially while pulling trailers. When the lights flash the cruise control will no engage/disengage. No dealer has these module with no clear indication of availability as of 1/27/2023

- Manvel , TX, USA

problem #72

Oct 102022

2500

  • miles
Abs on off messing with cruise control. In snow conditions feel it-??s a concern. Sometimes the abs work-??s most of the time it-??s on/off multiple times while driving. For a 2018 truck with only a little over 24,000 miles not happy that at this time the dealership says they have no clue when they will have parts to fix

- Appleton , WI, USA

problem #71

Sep 012022

2500

  • miles
The infotainment screen is malfunctioning. It makes phantom button presses. The most dangerous of all is when I am backing up. Instead of it showing the back-up camera it shows the bed camera. Very dangerous!!!!

- Coppell, TX, USA

problem #70

Jan 172023

2500

  • miles
I have made a previous report about this vehicle. New things are happening now. My mirrors are tilting and changing while driving. The backup camera is still coming on in while driving down the highway. I can't keep the heated wheel turned off. It gets so hot, its hard to hold the steering wheel. I have to pull off the road and turn the truck off. I cannot use my Bluetooth while driving because it starts calling random people, then it starts reading all my text messages. Its against the law to hold your phone while driving in NC. The doors lock and unlock while driving. I bought this truck a little over a year ago and this ghost in my truck is driving me crazy. It's unsafe while driving, with the mirrors tilting. I change the settings and the ghost changes it all... please help.

- Kernersville, NC, USA

problem #69

Nov 152022

2500

  • miles
- I have a repeated low mileage failure of the antilock brake system hydraulic control unit. The faulty unit is still installed on the vehicle. - The ABS hydraulic unit failure intermittently renders the ABS system, traction control system, and electronic stability system inoperable for varying durations. This is the 2nd failure of this system on the vehicle. The first failure occurred during normal highway driving. The 2nd failure occurred while traveling in the mountains in the snow. Had I not been experienced driving a non-abs vehicle in inclement weather we could have crashed. - The issue was diagnosed and confirmed by a local Ram dealership service department. It was escalated to Ram customer care due to lack of parts availability and high cost of repair. Ram escalated part delivery and denied financial assistance. The vehicle is out of warranty for this particular part. - There are various intermittent warnings present. The fault condition will rapidly annunciate and then clear many times in a short time period, or stay active for long periods, or not occur at all. The fault condition appears to be completely unpredictable but is repeatable.

- Geismar, LA, USA

problem #68

Sep 302022

2500

  • miles
Anytime while driving the truck waring lights on the dashboard will come on intermittently. The ABS and traction control light will come on, and on the display screen two different messages will appear along with alarm sound constantly dinging. One message says (Service Electronic Braking System) the other says (Service Antilock Brake System). If driving with the cruise control on when those lights and messages appear the cruise will stop working. This problem is intermittent it comes and goes, but usually very often. The truck is out of warranty with 41000 miles on it and this has been happening since Sept. of 2022. I had it diagnosed by an independent garage and had two trouble codes (C0020-01 ABS Pump Motor Control General Electrical Failure) and (C0020-16 ABS Pump Motor Control Circuit Voltage Below Threshold). The truck still seems to stop normally, but I feel very unsafe driving it. The ABS Hydraulic Control unit is unavailable from the dealer. As of today Jan.-18 2023 they are saying it will not be available until March-15 2023. This is most definitely a safety issue on the truck which should be recalled. The dealer says the parts problem is a supplier issue. I believe the manufacturer knows these are defective and is trying to avoid recall.

- Clarkston, MI, USA

problem #67

Jun 012022

2500

  • miles
The ABS module and associated control unit have failed. This causes the anti lock braking and traction control systems to be inoperable which can cause the vehicle to lose control which can cause injury or death. FCA is aware that these units are defective and refuses to fix them.

- Lake Tapps, WA, USA

problem #66

Aug 082022

2500

  • miles
C0020-01 code began coming in and out immediatly following a service at my local Ram dealer. I returned to the dealer after the warning lamps and messages all came in around ten times within a mile of picking my truck up from them. The dealer used a device to clear the messages, but the alarms returned again after I left. There are multiple warning lamps and messages that remain in as a result of this: service anti-lock braking system, ABS warning lamp, traction control lamp, and a loss of cruise control functionality. While the constant "dinging" sound and loss of cruise control on a truck with less than 20K miles is disappointing, I am concerned whether or not these warnings are indication of a serious safety hazard to my family and/or those we are on the highway with. My truck is available for inspection. The issue was confirmed by my local dealer who cleared the alarms when they first came in.

- Everett, WA, USA

problem #65

Dec 012022

2500

  • miles
Abs and traction control lights come on and off dealership replaced the hcu and the problem stopped. 2 years later and only 3,000 problem started again. Contacted the dealership and they said its a known issue but no parts are available and no recall

- Runge, TX, USA

problem #64

Dec 202022

2500

  • miles
Traction Control Light is illuminated, Service Trailer Braking System, and Service Trailer Brake System Notifications are present on engine startup. ABS system appears to be inoperative in slippery conditions. Service Engine Light comes on every 15 miles or so with Codes P0572 and P0572pd. Download codes and they go away.

- Eagle River, AK, USA

problem #63

Nov 012022

2500

  • miles
Multiple failures on ABS Brake control module. Module has failed twice now within 30,000 miles. Manufacturer has no urgency in prdocing replacement parts. Cannot drive vehicle due to this issue.

- Hialeah, FL, USA

problem #62

Oct 152021

2500

  • miles
ABS and Traction Control warning lights flash on and off constantly and there is a warning tone that beeps non-stop on my 2018 Ram 2500. When these warnings appear, the ABS System and the Traction Control are disabled along with the cruise control. This has happened twice already, and my truck only has 4000 miles on it. The first time was in October 2021 when the truck had under 3000 miles on it. The dealership replaced the ABS pump which fixed the problem temporarily. In August 2022 the same problem appeared, and the same warning lights came on. At this time the truck had around 4000 miles on it. I took the truck in for service in October 2022 and even though the truck was out of warranty, I still had an extended warranty contract. This time I was told it was the ABS Control Module and that the part was on backorder for 3 months or more and that since they could not get the part I was not covered by the extended warranty and was charged a $175 diagnostic fee, but that if they were able to get the part that I would have been covered by the warranty. All the dealership was able to do was reset the code which lasted for about 20 minutes before the problem started again. It is now December 28, 2022, and I have had to drive around for the last 6 months with the dashboard flashing and the truck constantly beeping and with the ABS, Traction Control and Cruise Control disabled. I have seen hundreds of complaints regarding the same problem and yet Dodge has not issued a recall regarding this issue. It's beyond comprehension that my truck has had the same problem twice and it only has 4000 miles on it and now Dodge is telling everybody that the part is not available until next year, and so everybody that has this same problem has to drive their truck around with flashing warning lights on the dashboard and a constant dinging tone which gets very distracting and annoying, and on top of that their ABS and Traction Control is disabled. This was my first and last Dodge.

- Bandera, TX, USA

problem #61

Dec 142022

2500

  • miles
Sporadic light warnings displayed on dashboard along with warnings of Traction control and Service ABS control module. C0020-01 code pulled with code reader. Dealership diagnosed that ABS Pump motor control failure and replacement was needed. Parts on recall until earliest Jan 2023.

- Newport News, VA, USA

problem #60

Jul 222022

2500

  • miles
In July 2022, the esc/abs dash lights as well as the -??service electronic brake/service ABS-?? warning began intermittently flashing with resultant loss of traction control and ABS including cruise control. It would continue to activate/deactivate numerous times over the next couple of months. The dealer has identified the hydraulic control module as defective requiring complete replacement of the HCU and ABS system. Online search shows this to be a common known problem along with well over 100 complaints filed with the NHTSA regarding model years 2017-2018. Interestingly, there is a recall for this very problem for the same truck series years 2019-2022 for the same part. There are over 2500 orders for this part and my dealer is not allowed to place an order until mid February because of the backlog endangering my life to use my only vehicle that can be used in the snow this winter. Dodge is clearly not supporting its customer base with providing a known defective part replacement in a reasonable time frame forcing those that don-??t have an alternative vehicle to risk their lives and those on the road around them by driving a 7000 pound vehicle that can lose control and not be able to stop given that we are now in the middle of winter.

- Ottumwa, IA, USA

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