10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,906 miles

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« Read the previous 20 complaints

problem #59

Dec 022022

2500 6-cyl Diesel

  • miles
In February of 2022 the radio console screen looked odd. It was very subtle and we weren-??t sure what if anything we were seeing. The function was normal at that time. At this time the vehicle was under warranty and had less than 28,000 miles. It was having an intermittent check engine light in July and was due for service so we took it to the dealer. I told them about the console screen appearance and they said it was delaminating which they were seeing in these trucks. They did not say it was a recall issue. Since the replacement unit was over $1,000 and appeared to function otherwise we opted not to change it. In December the screen began to flash and act strangely. When we tried to start it the next day to take to the dealer, it had no power. We had it towed to the dealer The service advisor told us to speak to Chrysler RAM customer service as this was an unexpected failure in a vehicle with less than 30,000 miles. Our concern is the console unit is being replaced but with what. Has the flaw in the unit been identified and the replacement parts modified to eliminate the problem" Is the replacement part going to have the same problem" If we lost electrical power while driving it could have catastrophic consequences.

- Columbiana, AL, USA

problem #58

Nov 212022

2500 6-cyl Diesel

  • miles
The ABS light will go on and off the dash over and over. The truck is 134 miles out of warranty and the dealer said the parts are the ABS pump and electrical board went bad. They do not have the parts to fix then and it is not warrantied now. This is a well known problem and there is plenty of knowledge at the dealers of the issues. They knew what was wrong without even driving the truck. The pump going bad at 36, 239 miles on my truck should not happen. They already have an updated fix but will not admit they sold trucks with a faulty ABS design and should be fixing these trucks for free. My ABS no longer works and I have no cruise control or traction assist and I live in the snow belt of Ohio. I no longer feel safe driving my 4 daughters around in my truck I am still paying for, it is not comfortable knowing a massive company like Ram is doing nothing about it.

- Fairport Harbor, OH, USA

problem #57

Nov 272022

2500

  • miles
Lost braking power. Anti-Lock brakes quit working. Lost cruise control. Unable to use anti-lock brakes. Brakes locked when stopping. Flashing dash alarm saying service ABS/Electronic Braking System. All occurring without reason, just randomly. This puts my safety and the safety of others at risk as the brakes lock up when depressed at times as well as loss of braking power.

- Wellsville, OH, USA

problem #56

Aug 012022

2500

  • miles
Was driving on expressway exit ramp trying to come to a stop and the brakes hesitated and then locked up, at the same time the traction control and abs light came on. Traction control and abs lights still come on months later and problems with breaking are still there. Took to local shop to get fixed and they told me abs module and hcu pump are bad. Parts are not available thru mopar or aftermarket.

- Petersburg , MI, USA

problem #55

Dec 012022

2500

  • miles
ABS system malfunctioning, -??service electronic braking system-?? and -??service abs-?? messages flashing continuously while driving. Known issue among Ram. Was quoted $1000 to repair ABS module.

- Buffalo, TX, USA

problem #54

Dec 022022

2500

  • miles
Service electronic brake system indicator came on while driving vehicle. Warning continued to go on and off numerous times randomly and still continues to do so. Took it to dealership to have problem addressed and service worker said this was his sixth 2018 Ram 2500/3500 in his dealership to have the HYDRAULIC CONTROL UNIT and ANTI LOCK BRAKE module to malfunction. FCA should have a recall on this, but as of now they don't. Parts are back ordered and won't be in for months. Dealership told me it's fine to drive as is but I'd rather not take my chances. Please address this. Thank you very much.

- Dallas, GA, USA

problem #53

Oct 282022

2500 6-cyl Diesel

  • miles
HCU failing. Blinks on display screen. Appears then disappears. When in cruise control and the HCU goes haywire, kicks cruise control off unexpectedly. When this occurs and the driver isn't expecting it, this causes panic because the vehicle rapidly slows down, nearly causing a vehicle collision if not prepared for it. I was almost rear ended due to this. Research on this failure would reveal this issue to be affecting 1000's of 2018 RAM trucks to have this problem. My local Dodge dealer advised I am approximately the 2500th person waiting on the part which is currently on BACKORDER. Have been a Police Officer for 15 years, safe driver and this nearly caused an accident on 695 Baltimore County, MD during heavy traffic.

- Gettysburg, PA, USA

problem #52

Oct 312022

2500

  • miles
A few weeks ago, the seat and steering wheel was so hot, I could hardley hold the steering wheel to drive. I immediately checked the controls for the heat, it was on and I turned off, it turns back on. I finally found a safe place to pull over and went to settings and made sure it was off. It automatically comes back on, then it wouldn't let me turn it off. Finally it switches to cool seats, then then fan is coming on wide open and I couldn't turn that off. I finally shut the truck down for a few minutes. Then restarted the truck, then the truck wouldn't go in drive, it was stuck in park. I kept working with the shifter and finally got it in drive. As soon as I pull back into traffic, the backup camera is on, the radio starts going crazy, going from station to station, I tried turning off the screen, it wouldn't turn off. Then all my phone contacts come up on the screen and then starts randomly calling people. I couldn't make it stop until I disconnected it from Bluetooth. I finally made it home and shut the truck off, and disconnected the battery hoping to reset the entire system. The next day, same stuff, but different stuff. Doors locking and unlocking. Also, had to take off Bluetooth again, because it starts talking and reading all my text messages. I love my truck, but it is driving me crazy, it's so distracting trying to keep it from doing all this crazy stuff. The steering wheel getting hot is crazy, I can't get nothing done sitting on the side of the road. Please help!!!

- Kernersville, NC, USA

problem #51

Nov 182022

2500

  • miles
The truck ABS, traction control, and service electric brake lights and warnings have flashed and beeped on and off and on and off every few seconds. I took the truck to the dealer to be fixed under warranty. The dealer states it has a bad HCU and no longer has anti lock brakes however I can still drive the truck with all that distraction going on in the dash. The part is on back order and I won-??t have my truck repaired until February (2.5 months) This same part was also replaced a a little over year ago under warranty along with Abs sensors and wire harnesses. I have 2 friends with the same year trucks who also had to have the same repair done. Upon looking up information on the internet it seems like this has been a on going issue on the 4th generation ram trucks 1500-3500 models from 2012-2018 I feel the safety of this could cause a car accident by the distraction of the dash going nuts and the possibility of a vehicle skid while not having anti lock brakes properly working. I would hate to drive it putting my life as well as others drivers and passengers lives in the line due to this safety issue ram is having. The issue happens randomly some times non stop while driving and sometimes I can drive 15 miles or so with nothing then it will start again. It first happened when I had approximately 50,000 miles on the truck and has done it again at 73,500 miles. When the lights are on it will not allow cruise control to work or 4x4 to engage. I have not noticed anything else not working properly.

- Cocoa, FL, USA

problem #50

Sep 062022

2500

  • miles
The LCD touch control screen in the dashboard has been delaminating for several months and is now malfunctioning causing the screen to change turn on and of settings such as heated seats, heat and AC. The screen will not remain off at night due to this malfunction causing an unsafe and distracting bright light coming from the screen remaining on.

- Winchester, CA, USA

problem #49

Jan 012022

2500

  • 19,000 miles
The contact owns a 2018 Ram 2500. The contact stated that after two weeks of not driving the vehicle, the vehicle failed to start up after several attempts. Several unknown warning lights were illuminated on the instrument panel. The contact jumpstarted the vehicle and made an appointment with the dealer. The vehicle was taken to the dealer who informed the contact that they could not duplicate the failure. However, the dealer replaced the battery. The contact stated that the failure persisted. The vehicle was taken back to the dealer on two other occasions; however, the dealer could not duplicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 19,000.

- Red Hook, NY, USA

problem #48

Sep 182022

2500

  • miles
ABS and Traction Control warning light keeps intermittently coming on and then a message saying that the Electric Brake system needs serviced. This has happened to my 2018 RAM at 17,000 miles. Dealer replaced ABS module under warranty and problem was solved. Now I am at 35,000 miles and the problem is back. Same exact issue. This needs to be a recall item ASAP and this seems to be a VERY common problem with these trucks. This could be very dangerous as these trucks are made for towing heavy loads and losing your anti-lock braking capabilities could be catastrophic to you or anyone else on the road.

- Phoenix, AZ, USA

problem #47

Jul 072022

2500 6-cyl Diesel

  • miles
Electrical issue with the radio. It will change screen, turn the radio up and down. Turn and off. Makes SOS calls on its on. Turn the AC to hot in Arizona when it's already 100+ degrees out. All while driving.

- Mesa, AZ, USA

problem #46

Sep 012022

2500

  • miles
The ABS system warning comes on when I hit a bump. The audible warning sounds as well. It happens multiple times during a trip, even a short trip. The cruise control is disabled when this as well. When this happens, the truck is harder to stop. It is a safety concern. There is a recall on 2019 trucks for the same issue. The 2018 trucks need this same recall.

- Mobile, AL, USA

problem #45

Aug 232022

2500

  • miles
The electronic brake light and ABS warning goes off intermittent and with hitting bumps. When this happens the cruise control shuts off. This leads me to believe that the antilock brakes and and will malfunction in a panic stop. This is a repeat issue, dealership has replaced the HCU and ABS modules twice within a three year window.

- Bay City, TX, USA

problem #44

Aug 122022

2500

  • miles
The vehicle entertainment center has an issue where the screen is separating from the unit. This is a SAFETY ISSUE because the system CANNOT be turned off and the unit controls not just entertainment features such as radio, navigation, etc but also controls driver functions such as seat controls, heat & air, cell phone connections, etc. The screen is a touch screen unit meaning that the separation issue causes the system to think random areas on the screen are being touched due to road vibration. This causes the vehicle's computer systems to freak out and do things like randomly call people if a cell phone is connected, change seat settings, turn on air conditioning full blast and then switch to heat full blast, select random navigation points, etc. This is HUGELY distracting to the driver and UNSAFE. An internet search will indicate that this issue has been a known issue by many drivers of Dodge RAM vehicles where this particular entertainment system is installed. It needs to be recalled and fixed. These issues render the vehicle UNDRIVEABLE without risk of causing an accident.

- Greenbrier, AR, USA

problem #43

Aug 122022

2500

  • miles
The electronic brake light and ABS warning goes off intermittent and with hitting bumps. When this happens the cruise control shuts off. This leads me to believe that the antilock brakes and and will malfunction in a panic stop. A brief review of google shows this to be a well known issue with multitudes of owner la having the issue. Parts on back order also an indicator of the frequency.

- Dade City , FL, USA

problem #42

Jul 132022

2500

  • miles
The abs and traction control light is on and chimes non stop and my cruise control will not work when the abs and traction control is defective.It needs the abs pump replaced as do many of these trucks. The next issue is the computer sceen is delaminated and is wanting you to adjust the time and chimes non stop, so it will not allow you to turn on your defrosters so you can see the road. This truck is so unsafe it now just sits in my barn while I drive my 2005 ram with 210000 mile on it! The repair cost is around 5000,00 for a truck with 48,000 miles on it! All safty issues!

- Conover, OH, USA

problem #41

Jun 282022

2500

  • miles
Brake system failed on 2018 Dodge Ram 2500 with 31,262 miles on it. Dealer stated electronic failures on ABS pump and hydraulic control unit.

- Alexandria, VA, USA

problem #40

Jun 152022

2500

  • miles
2018 Ram 2500 4x4, 65400 miles, began having flashing and dinging from dash and warning lights for abs, traction control. Scan revealed code c0020-01, ABS control general electrical failure. It appears FCA is aware of this issue, but claims it not to be a recall issue, or covered under the power train warranty. I feel this is a safety issue, these systems help avoid crashes. This started as a simple quick light and went away, and at other times it goes off and on and dings, it-??s distracting to who ever is driving these vehicles,

- Defuniak Springs , FL, USA

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