10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,576 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2018 Ram 2500:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #130

Jul 012022

2500

  • miles
Message comes up to "Service electronic braking system." Code found was C0020-01 (ABS pump motor failure). Couldn't order part due to engineering review. Truck only has 20,400 miles. This part cannot be worn out. Should be a safety recall.

- Charlestown, IN, USA

problem #129

Jul 212023

2500

  • miles
ABS Module and HCU Failure. No ABS or Traction control which could cause the driver to lose control of the vehicle. There have been several complaints filed but no recall issued. The same part (same part numbers)was recalled for 2019 and newer trucks.Service brake and traction control system lights on. Parts on extended back order.

- Wellford, SC, USA

problem #128

Apr 152022

2500

  • miles
Hello, I have been having issues with my 2018 Ram 2500. The Service Traction Control and ABS lights on the dash have been flashing on and off constantly. Along with no Cruise Control when this happens. This has been going on now for about 3500 miles. I am still driving the vehicle due to being my only work truck. I have been doing some research along with talking to the Ram Service Departments and have noticed that this is a very large safety problem that is highly known about that is not being taken care of. Even the service manager I had spoken with is amazed that this has not been a recall. This should most definitely be a recall and should be taken care of before more people get injured or killed.

- Winchester, OR, USA

problem #127

Jul 152023

2500

  • miles
Driving, hit 40,5xx miles and ABS and traction control light was flickering on and off. Kept getting warnings to service ABS and Electronic Brake System. After 25 miles of on and off flickering and chimes which were extremely distracting, it turned on and stayed on permanently. I do not have ABS, Traction control or cruise control. This is a known issue with the 2017/2018 models, and Mopar does not cover it even though it should be a recall. Thousands of people are having this issue, and dumping thousands into it all for it to just break again in 10/20k miles. The ABS modules are complete junk

- Townsend , DE, USA

problem #126

Jul 102023

2500

  • miles
As of 07/10/2023 vehicle Display saying "service electronic braking system" and "service ABS" intermittently. Vehicle is available for inspection. Vehicle has 46000 miles on odometer. upon further research this is a very common problem involving the need to replace the ABS module and HCU to fix the issue. there is a class action lawsuit on this matter. Estimated repair cost is $1700. Failure of these components can cause injury or death. Vehicle is not recommended to be driven with these component failures.

- Bellingham, MA, USA

problem #125

May 222023

2500

  • miles
ABS hydraulic control unit failed. less than 25k on vehicle. dash message to service and ABS and traction lights as well. bumps and hard braking seemed to cause this to happen, but originally happened as driving as normal. vehicle was rendered uninspectable by dealership and part was ordered. called chrysler and was told this is a known problem without a recall at this time.

- Carmel, ME, USA

problem #124

May 152023

2500

  • miles
Truck has 67,000 miles and is currently at the dealership for the 3rd time with hydraulic control unit and antilock brake system modules needing to be replaced. Service ABS and service electronic braking system lights constantly blink and alarm is chiming. Dealership says part is on backorder with no ETA.

- Holden, LA, USA

problem #123

Jul 152021

2500

  • miles
ABS lights flash on the dash, electronic braking system fault, traction control flashing. Intermittent. Research shows replacing HCU will resolve, I will order the part and repair myself but this should be a covered recall since it is a safety concern.

- Jetersville, VA, USA

problem #122

Jun 242023

2500

  • miles
Reporting back-up camera glitches and/or blanking mirror screen! This can cause serious damage or injury to persons or property and even fatalities.

- Haslet, TX, USA

problem #121

Mar 042023

2500

  • miles
Consistent and predictive Failure of Anti-lock brake control module (68143491-AA /68143491-AB) in 2018 Ram 2500/3500 Trucks. Nationwide shortage of OEM Replacement Parts leading dealers to hoard exclusively for customers for whom repairs are to be made. Extremely difficult to find a dealer willing to sell brake control module, if they have one in stock, to anyone. Instead, dealers recognize there is up to a 6 month waiting period for restocking and therefore taking advantage of those who chose to utilize independent mechanics. Dodge/Ram is acutely aware of shortage, as well as failure of part and has chosen to not warranty or conduct a voluntary recall. Every Ram mechanic and parts office I spoke with acknowledge EVERY 2018 Ram 2500/3500 will fail. The subject vehicle had under 31,000 miles. During failure, the vehicle loses its' anti-lock functions, traction control, defeats cruise control, dash continually lights up with error message 'SERVICE ELECTRONIC BRAKING SYSTEM' then 'SERVICE ANTILOCK BRAKE SYSTEM' while simultaneously and constantly generating an audible warning over and over again during the operation of the vehicle. Price gouging for part, if you can find a dealer that 1) has the part in stock, and 2) willing to sell the part can run between $180.26 - $525.02 (MSRP $262). Part is in use for year models 2012-2018. I personally paid $525.02 (and grateful a dealer sold the part to me over the objections of the parts manager), drove 4 hours to obtain, plus install.

- Helotes, TX, USA

problem #120

May 192023

2500

  • miles
Abs and traction control lights intermittently on and off as well as service abs system message. Had the vehicle scanned and code C0020-1 -??abs pump motor control-?? was identified. After a lot of research this exact problem is being reported by many others with the same year and model caused by a faulty hydraulic control unit and module. Please help us resolve this known safety issue.

- Raymond, ME, USA

problem #119

Jun 012023

2500

  • 66,520 miles
The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS, traction control, and cruise control intermittently failed to operate with the warning lights illuminated. The contact took the vehicle to an independent mechanic and was informed that the ABS module was defective and needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 66,520.

- Parker, CO, USA

problem #118

Jun 142023

2500 6-cyl Diesel

  • miles
I've been dealing with the ABS light going on & off with alarm constantly chiming for almost 2 years now. The anti lock breaking is compromised as is my cruise control. I can no longer operate the vehicle safely and I've had to park my truck permanently, which has created many economic and logistical issues for me and my family. I work 60+ a week to support a 2 and 4 year old child. The abs modulator and hydraulic unit need to be replaced according to the dealership (Ferman Dodge, Holiday, Florida) and (2) other non-dealer mechanics (Hilton Automotive, Ocala and Tuffy Spring Hill) have stated the same when I sought a 2nd and 3rd opinion. I don't understand why there's not a recall? Please, advise to the steps the NHTSA is taking to resolve this ongoing issue. I'm still waiting on the part/ parts to become available and I've been waiting for over a year now. I've reached out to every possible avenue that I know of to source the parts, to include aftermarket non-Mopar parts, and I'm being told they are still on back order. I can not afford to sell my truck in it's current state, as its currently "unrepairable" and that has severely diminished its value. I should not have to absorb that loss because of Dodge's negligence. Dodge needs to be held accountable for this, I purchased a very expensive truck in search or reliability and safety and I have received neither of those things. Please advise, my family cant afford to have a $50,000 lawn ornament any longer. Thank you!!! -[XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Brooksville, FL, USA

problem #117

Jun 062023

2500

  • miles
ABS Hydraulic Control Unit C0020-01 ABS Pump Motor Control Has been in for repair once and diagnositc 2nd time. Awaiting parts. Anti-Lock Brake System Warning Light, Traction Control Warning Light, Service Electronic Brake System Message - Continuous Lit and Intermittent Chime

- Columbus, TX, USA

problem #116

Jun 122023

2500

  • miles
Braking power was diminished. ABS and Traction Control lights illuminated on dashboard and did not go out.

- Zelienople , PA, USA

problem #115

Oct 222022

2500

  • miles
For about 8 months, our 2018 Dodge Ram 2500 has had interment ABS and HCU warning lights and the notification to "Service electronic braking system" followed by "Service antilock brake system". This may occur for a period of hours or seconds and disables our trucks ABS, traction control, cruise control and other systems. When checked, the truck has no stored fault codes. When this first occurred, I went to the dealer where the truck was purchased and inquired about replacement ABS and HCU modules and was informed that none were available. After subsequent visits and internet research, I found TSB#C0020-01, "ABS Pump Motor", that directs replacement of the ABS/HCU modules, and directs that the replacement parts will be provided by a "STAR system". We have had three incidents that we narrowly avoided accidents, two due to the intermittent ABS failure and one due to sudden loss of traction control while pulling our trailer. It has also noted that a Class Action Lawsuit has resulted from this same issue.

- Newport News, VA, USA

problem #114

May 022023

2500

  • miles
ABS ESC constantly flashes and chimes non stop-??. Failed control to wheels in wet weather conditions/ no cruise control/ 4x4

- Vidor, TX, USA

problem #113

May 182023

2500

  • miles
HCU / ABS module issues. Truck while driving has no cruise control my lights stay illuminated all the time, truck only has 57,000 miles and already repaired all 4 abs wheel speed censors, spent countless hours visibly checking all wires and fuses make sure no defects there. This could be a very dangerous and life threatening situation and I would think it's only right for Dodge Ram to recall the 2017-2018 for this ABS issue.

- Abilene , TX, USA

problem #112

Apr 202023

2500

  • miles
track control and abs light on and no cruise control working

- Pointblank, TX, USA

problem #111

Jun 102022

2500

  • miles
The Anti-Lock Brake control module along with the Hydraulic control unit is failing. At any rate of speed, the traction control light and the ABS light comes on and off repeatedly. When this happens, the cruise control disengages which has cause the truck to slow down rapidly in heavy traffic causing other drivers to almost rear end my pregnant wife, 3 year old son and I. I had my local ram dealer pull the Diagnostic Trouble Codes and confirmed that the parts stated above, were in fact failing. The messages that pop up on the instrument cluster are -??Service Anti-Lock Brake system-?? and -??Service Electronic Brake System-??. I can not have this component inspected as it is a daily driver and is the only vehicle we have currently.

- Kingfisher, OK, USA

Read the next 20 complaints »