10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,906 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #39

Jun 202022

2500

  • miles
While driving my ABS system -?? service ABS-?? and Service Electronic braking system -?? light both flashed and my truck started to skip as it appears the abs system was trying to engage while i was driving, I immediately pulled over and turned off the truck. Now the lights won-??t turn off. I was driving about 60 on paved roads. This appears to be a severe problem with the 2018 year model and if not taken care of I will bring legal action against Fiat Chrysler Ram and the NHTSA for ignoring these real issues that could potentially lead to a death

- Tehachapi, CA, USA

problem #38

Jan 012022

2500

  • miles
My 2018 RAM 2500 doesn't even have 23,000 mile on it, however went out of the 3/36000 in June of 2021. Currently I will be driving along and out of the blue the ABS/EBS "Service Breaking System" and traction control will light up and flash and ding. It will sometime go away quickly, however other times it keeps flashing the warning, and dinging upwards a minute. As seen on the site this is a very common issue with the 2018 RAM 2500, and it should be a Safety Concern and part of a National Recall. Many people use the 2500 to pull trailers and the like, and to loose any safety aspect relative braking is simply unacceptable and a dangerous situation for the owners and others on the roadways.

- Seminole, FL, USA

problem #37

May 102022

2500

  • miles
While operating the vehicle on cruise control the electronic throttle control failed and the vehicle went to full throttle. Stepping on the gas did not fix the problem. Luckily the brake lamp were applied and the brakes slowed the vehicle to a stop eventually while the engine was still at full throttle. Once the vehicle was safely on the side of the road, it was turned off. The vehicle had a warning that said to service the electronic throttle control. The vehicle was started again to get it onto a tow truck once it arrived, and the vehicle still went to full throttle. The vehicle was towed to the nearest dealership. Once at the dealership the vehicle was started again to get it off of the tow truck. The engine operated normally at that point. The throttle failing to full throttle is a huge safety issue. Luckily there was minimal traffic on the high way. The vehicle took a very long to to stop. Selecting Neutral could have helped but everything happened very quickly and caught the operator off guard.

- Edwards, CA, USA

problem #36

Mar 232022

2500

  • miles
I have been having intermittent ABS/traction control lights flashing on my dash. When I hooked my truck up to my DTC code reader, it says I have a C0020-21 stored. ABS pump motorcontrol - general electrical failure. I have noticed thousands of complaints on various websites about the same issue. My truck only has 38,000 miles on it. This must be a defective part.....I called and asked my local dealership about this and they said its a very common issue. I believe it is a safety issue because it reduces the trucks ability to stop quickly, it may cause my truck to swerve in an emergency stop situation, and if this happens while the cruise control is on it turns the cruise control off unexpectedly. This happened to me in a bad rainstorm and caused my truck to swerve into the next lane over. I asked the dealer when they could get to repairing it and thy told me it would be months before they could repair it and it would cost approximately 1,800 dollars. They told me to just keep driving it with the error codes active. This is ridiculous. This part needs to be recalled because it affects thousands of vehicles and it is unsafe. My vehicle is available for inspection.

- Salado, TX, USA

problem #35

Oct 282021

2500

  • miles
I was on vacation with my family and pulled over to the side of the road to get something from the back and the service abs electronic light came up. it was intermittently coming on and off. it really dampened our trip because i have been stranded with electrical issues in this truck before. my family was scared the brakes were going to fail and we reduced our trips into the mountain areas we had planned. being not fully trusting of this very expensive vehicle i thought would take me anywhere i need to go i tried to sell it back to the dealer, i signed all the sale paperwork feeling like today was the best deal and they wouldnt give me the same deal the next day. only to be told i needed to pick the truck back up because of the brake system hydraulic control and brake system module being not availiable. so long story short. they said i am stuck with this truck and this is not a recall issue. i cant find the parts, this is just out of warranty period, i do not feel safe driving this vehicle. i am actively searching and do see that probably thousands of owners have the same issues, hopefully i can get the updated part and resolve this issue.

- Spring Valley, CA, USA

problem #34

Nov 082021

2500

  • miles
Service electronic braking control and traction control lights come on and chimes. After several trips to the dealer and most of the time they could't duplicate the problem I finally had the lights to come on and went straight to the dealer without shutting down the truck after the checks they state ABS control module and hcu needs replaced. Parts are unavailable for at least 6 months and $1200 repair cost. The light comes on then the cruse control stops working and then when braking hard the wheels lock up and causes skidding. To me this is a safety issue that Ram needs to step up and repair. Its federal law that manufactures put ABS on the vehicles so they should make sure they work correctly.

- Raccoon, KY, USA

problem #33

Sep 102021

2500

  • miles
Every so often I am getting the -??Service Electronic Brake System-?? and my ABS light and Traction Control Light come on. This has happened to quite a few Gen 4 and Gen 5 Ram-??s. Everyone replaces the wheel speed sensors, wheel hubs and ABS sensors with no fix. Only thing after that is the Hydraulic Control Unit and ABS Control Module (which is on National back order until who knows when). The ABS system for some reason is not covered under the power train warranty, why I don-??t know. It-??s a serious issue that needs to be addressed.

- Portsmouth, VA, USA

problem #32

Oct 012021

2500

  • miles
Hi 2018 Dodge Ram 2500. Screen for radio/gps/Uconnect etc is delaminating.

- Lake St Louis, MO, USA

problem #31

Jan 062022

2500

  • miles
The ABS and Traction Light come on intermittently. We recently had snow fall and I had to stop quickly, the ABS worked as it should have until the light activated on the dash which disabled the ABS. Luckily I was able to control the vehicle when it started to slide into the on coming lane. It is definitely not safe. As I have seen in numerous complaints this is a well documented problem on the 2018 Ram 2500.

- Washington Court House, OH, USA

problem #30

Oct 052021

2500

  • miles
Steering dang link, steering gear box has my steering throwing me all over the road. It's getting bad to almost causing wrecks and suspension is very bad. This has been getting really bad to the point of calling a lawyer

- Granbury, TX, USA

problem #29

Nov 232021

2500

  • miles
Service Anti-Lock brake system and Service Electronic brake system messages repeatedly display along with a distracting chime. Symbols for these illuminate and then go out. The dealer spent three and a half hours trying to determine the problem about a week and a half ago. They made an appointment to pick up the vehicle this morning to look at it again "after their electronics specialist gets back from vacation". No one picked it up and a call to the dealer revealed that they have no drivers available to come get it. The constant chiming of the warning is especially distracting when driving in traffic and the intermittent nature of the problem could actually cause an accident if it occurred while the systems were trying to control a skid.

- Mansfield Center , CT, USA

problem #28

Dec 042021

2500

  • miles
My 2018 Ram 2500 has over 45,000 miles on it and this is the second time that I have gotten the service antilock brake system and service electrical braking system warnings. The first time my truck was still under warranty and the dealer replaced the parts (I believe the ABS module and the hydraulic control unit) which seemed to remedy the issue until recently. Now here we are with the same issue coming up. Seems that the first time occurred when turning on a wet road and the second occurred while backing up in some mud at our camp. Seems like the culprit might be when one of the rear tires seems to slip/spin differently than the other. Considering this is my second issue with this and there seems to be more and more complaints online for the same exact thing, this might be a defect in the parts or some other underlying issue. I take really good care of my truck and don't abuse it and these parts should not fail this quickly.

- Eustis, FL, USA

problem #27

Nov 182021

2500

  • 26,800 miles
The contact owns a 2018 Ram 2500. The contact stated while driving 60 MPH, the Service Electric Braking System and the ABS and Traction Control warning lights were illuminated. The contact took the vehicle to a local dealer, where it was diagnosed with needing the ABS pump to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was approximately 26,800.

- Clinton, NC, USA

problem #26

Nov 012021

2500

  • miles
The Uconnect 8.4 system has failed, in that the screen has delaminated. This system affects all others. The climate control, Bluetooth, Sirius and Radio, rear view camera, and navigation system are all controlled by the Uconnect system. The system self initiates, cannot be turned off, and randomly changes audio sources. The navigation system does not track with the vehicle and the Bluetooth will not engage or disengage with driver input. Additionally, the Bluetooth will automatically engage and disengage during phone calls. This system was an expensive option, and now does not operate properly. It is extremely distracting. As I said, the system cannot be turned off and expected to stay off. It operates random and autonomously.

- Ringgold, GA, USA

problem #25

May 012021

2500

  • 80,000 miles
The contact owns a 2018 Ram 2500. The contact stated that while operating the vehicle, the U-Connect display screen malfunctioned, causing light to be present inside the cabin of the vehicle and causing a visibility hazard for the driver while operating the vehicle in the dark. On one occasion the driver nearly hit a pedestrian due to the poor visibility caused by the defect. The local dealer and manufacturer were notified of the safety issue, but no assistance was offered. The failure mileage was 80,000.

- Canton, GA, USA

problem #24

Jul 012019

2500

  • miles
8.4 Uconnect (media center) screen delamination causing "ghost touches"/glitches on the touchscreen, which prevent backup camera from functioning. While backing up, camera randomly turns off or switches to a separate cargo camera. Backup camera often remains on while driving forward. Ghost touching also cause random phone calls and emergency phone calls, which cause a distraction to driving. According to simple Google search, 8.4 Uconnect screen delamination appears to be a common problem even on low-mileage vehicles. Manufacturer/dealer will not replace outside of warranty.

- Madison, MS, USA

problem #23

Sep 012021

2500

  • miles
The Service Electric Braking System and the Service Antilock Brake System warning lights come on with chime. I or other have not been put into risk of safety as of yet. No dealer will look at it right now. I have called 2 dealerships and they both told me that they have to many vehicles as of now to look at it. At what point is mine and others safety con into play? I need my truck for my business and can't afford to let it go for long.

- San Antonio, TX, USA

problem #22

May 272021

2500

  • miles
The rear backup camera intermittently goes out when backing up. Alot of the time it just don't work at all and you'll get a blue screen or a very hard to make out image that's extremely blurry. I'd have a feeling that this problem is more if an electrical connector problem because you can slam the tailgate and it will go back to working just fine for a little while till you hit a bump in the road or open your tailgate again. It can be extremely dangerous not being able to use your backup camera in such a big truck.

- Mcminnville , TN, USA

problem #21

Sep 272021

2500

  • miles
While driving my 2018 Ram 2500, the Service Electrical Breaking System and Service Anti-locking Break System flashes on and off. It usually does this while traveling on a bumpy road or driving over railroad tracks. Sometimes it will go days without coming on and some days while driving it constantly beeps and flashes the entire time while driving and it really distracts me from driving. When I called my local Ram dealership Lander's Dodge Bossier City, to make an appointment, they knew that it was a 2018 Ram 2500 before I told them. The first available appointment isn't until 22 November 21.

- Stonewall , LA, USA

problem #20

Oct 062021

2500

  • miles
Abs and electronic braking system pump failed and need replaced around 40,000 miles. Was told it is a common known issue with these trucks

- Mount Vernon, IN, USA

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