10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,906 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #19

Oct 172020

2500

  • 29,000 miles
The contact owns a 2018 Ram 2500. The contact stated that the central control system head unit malfunctioned and turned off. Additionally, the head unit would activate or deactivate other systems in the vehicle without driver input. The contact had taken the vehicle to the dealer who diagnosed that the central control system radio head unit needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the issue. The approximate failure mileage was 29,000.

- Chimayo, NM, USA

problem #18

Sep 212021

2500

  • miles
The truck was in at 35,486 miles because the service four-wheel light was coming on while towing the dealership said the electrical connector to front axle disconnect is packed with grease pushing pins from the electrical connector cleaned excessive grease from connector and repaired pins and reassembled Road tested verified repair shortly three weeks after the service ABS light has been coming on and off when it comes on with the cruise control on it causes sudden deceleration also when the service ABS light is on anti-lock brakes do not work and traction control light is also on it comes on and goes off while driving just like the service four-wheel-drive light I have not had it in yet for service due to the fact still fighting with warranty but to me it seem like an electrical short issue

- North Sioux City , SD, USA

problem #17

Sep 062021

2500

  • miles
Center console touchscreen is de laminating and executing vehicle functions on its own while I-??m driving. Very unsafe and distracting. This is apparently a very common issue.

- Henrico, VA, USA

problem #16

Aug 262021

2500

  • miles
C0020-01-ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE. I called the dealership and was told by service advisor at Maik Haik Dodge in Temple, Texas this is a common issues and Ram knows about it. It is effecting Ram trucks from 2014 to 2018 models 1500 to 3500. This issue turns off all ABS, Traction Control and Disables cruise control. The Abs and traction control light goes off and on constantly. message on the dash is service ABS system and service electric brake system.

- Temple, TX, USA

problem #15

Jul 192021

2500

  • miles
Touch screen delaminated causing random inputs and essentially disabling phone, SOS feature, rear parking assist, climate control, audio input control, BlueTooth, etc.

- Locust Dale, VA, USA

problem #14

Jun 242021

2500

  • miles
ABS module, HCU module Currently available to be inspected if dealer won-??t fix. Potential loss of brakes. Dealer confirmed I had codes relating to a known problem with both abs and hcu modules. Dealership ran diagnostics. Service braking system warning lamp appeared on dash. Codes C0020 and U0147. FCA star letter case #: S2005000004 Letter relates to codes stating general electrical failure. Dealership wants to charge me $785.21 to fix. They started by saying the cost would be close to $2800, when I asked why so much, they said I need several other repairs but couldn-??t provide a break down. I brought my vehicle in with the letter about the faulty equipment and the codes and was told it would get taken care of.

- Sunrise , FL, USA

problem #13

Jun 202021

2500

  • miles
the service abs and service traction control come on if i hit any bump on the road, seems to be a common problem with this vehicle model.

- Batson, TX, USA

problem #12

May 022020

2500

  • 33,000 miles
The contact owns a 2018 Ram 2500. The contact stated while driving at undisclosed speed, the contact pressed the auto memory button on the front driver-??s side seat and became aware that the electronic control unit on the vehicle had reset itself and radio which caused the front driver-??s and passenger-??s side rearview mirrors to open and close independently. Additionally, the front driver-??s and passenger-??s side windows activated independently. The contact stated that the failure recurred several times. The vehicle was taken to the local dealer and diagnosed the failure with an electronic control unit failure however, the mechanic was unable to duplicate the failure. The contact took the vehicle to another dealer, Wake Forest Dodge RAM (10936 Star Rd, Wake Forest, NC 27587, (919) 899-4586) who inspected the vehicle and confirmed the failure with the electronic control unit in the radio. The unit was replaced however, the failure persisted. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 33,000.

- Oxfard, NC, USA

problem #11

Apr 302021

2500

  • 24,300 miles
I have a 2018 Ram 2500 with 24320 miles on it. The traction control light/ ABS/ebs service lights come on when driving. The speed control goes off. I have seen on the Ram forum that this is common on this and the 2017 years too. My question is if there are several 100 people with the same problem. Why have you not issued a recall. This will get someon killed if they are not careful.

- Wylie, TX, USA

problem #10

Apr 142021

2500

  • 37,000 miles
Consistant flashing up "service electronic braking system" and "service antilock braking system" while driving. Dealer has attempted to repair replacing ABS module and hcu, bled and recalibrated the braking system. Issue returns after few thousand miles. Online forums show a lot of other owners of this truck with the same issue. Brakes suddenly failing is a serious safety issue! first issue was at 14K miles, returned at 37K miles. The alert comes up at random times such as driving down the highway at 70 mph or sitting at a light. Does not seem related to actually engaging the brakes to have the error.

- Winter Springs, FL, USA

problem #9

Jan 122021

2500

  • 38,623 miles
Sporadically vehicle will not start. Dashboard lights flashing, display toggles through warnings, idle needle and speedometer needle moving while parked, vehicle not on. This has happened several times. Local Dodge dealer is currently on 3rd visit to repair.

- Nuevo, CA, USA

problem #8

Nov 142020

2500

  • 9,000 miles
The touch screen on the central control computer/entertainment/cell phone system has delaminates and randomly self selects buttons. On more than one occasion the distraction of cancelling phone calls at all hours, activation of back up cameras and signals that tell the vehicle to do wierd things negatively impact of drivers attention and function' there are laws about distract4D driving and this is a major distraction. I have tried to resolve the issue with the manufacturer and they are un responsive. Looking at the videos on how to re-lace the touch screen due to manufacturer requesting over $1500 to replace based on false claims of broken/cracked glass in the screen. When the real issue is the touch screen manufacturer failed to use an adhesive that can withstand the heat within the closed cabin of a stationary vehicle.

- Slidell, LA, USA

problem #7

Dec 172019

2500

  • 7,700 miles
While operating vehicle the ABS and traction control lights would flash on and off and message service anti lock brake system. Then service electric brake system would flash in message center. After flashing on and off multiple times the messages self cleared and lights went out

- Humble, TX, USA

problem #6

Oct 152019

2500

  • 56,000 miles
Loss of communications between several modules. Errors are TPMS loss of commo at all 4 sensors, not able to lock doors loss of key fob communications causeing engine to turn off. Stationary or moving on any road or speed. These began when the vehicle was first purchased Oct 2018.

- El Paso, TX, USA

problem #5

Nov 142018

2500

  • 20,000 miles
When putting in reverse the backup camera display goes multi color blur.this was about 20K then corrected itself when put in reverses the next time. Didn't think much about it. Now at 42 K its doing it more often. Took it to the dealer and frank at vacaville Dodge tells me its out of warranty, when I had already seen there was a recall on this problem. I will document and take pics next time it does it.

- Los Gatos, CA, USA

problem #4

Mar 152019

2500

  • 4,000 miles
While the truck is running and parked passenger gets out of vehicle and shuts door causing the key fob has left the vehicle warning on the dash to appear. But the key fob is clearly setting in the cup holder in the center console and has not left the vehicle. Only way to reset is to take the key fob out of the truck. This has happened ever since the seat belt module was replaced. On the passenger side. Has happened 10+ times

- Thayne, WY, USA

problem #3

Mar 012019

2500

  • miles
Pulled out into traffic and the gas pedal did not propel the truck and I was almost hit broadside. It's like the gas pedal took 3-4 seconds to send fuel to the engine and caused the truck to just roll instead of propelling it down the road

- New Caney, TX, USA

problem #2

Jan 212019

2500

  • 1,000 miles
The contact owns a 2018 Ram 2500. While driving 60 mph, the crash sensor warning indicator illuminated. The vehicle was taken to waconia Dodge Chrysler Jeep Ram (located at 905 strong dr, waconia, mn 55387, (952) 373-5327) where it was diagnosed that the failure was due to the extreme cold and wet climate. The contact was informed that as soon as the temperature became warmer, the malfunction would cease. The sensor was reset and the engine control module was re-flashed, but the failure recurred. The failure was intermittent. The manufacturer was notified of the failure. The approximate failure mileage was 1,000.

- Cologne, MN, USA

problem #1

Dec 112018

2500

  • 6,030 miles
The contact owns a 2018 Ram 2500. The contact stated that the U-connect screen periodically failed to function, which impacted the functionality of the sos feature built into the rearview mirrors. The dealer (fremont motor, 6101 E 2nd St, casper, wy 82609, 307-237-8491) scheduled a diagnostic appointment for December 18, 2018. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 6,030.

- Moss Point, MS, USA