10.0
really awful- Crashes / Fires:
- 4 / 0
- Injuries / Deaths:
- 5 / 0
- Average Mileage:
- 24,075 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the traction control, parking brake light, and brake light were all illuminated. The contact stated that the air bag control unit was replaced under warranty; however, a month later the air bag warning light was illuminated again. The dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was 50,000. VIN tool confirms parts not available.
- Louisa, KY, USA
I get a message that states Service air ride suspension immediately. After reading several ram forms it seems this is a big problem with these trucks. My airbags are completely inflated. I have not taken to the dealer because most of the forms I read says ram is aware of the problem but hasn't issued a recall.
- Sheffield, AL, USA
The contact owns a 2018 Ram 2500. The contact stated that while operating the vehicle, the air bag warning light remained illuminated, and the message "Service Air Bag" was displayed. The contact stated that the failure was intermittent. The vehicle was taken to the local dealer, but the cause of the failure was not yet determined. The manufacturer was not contacted. The failure mileage was approximately 127,000.
- Yale, MI, USA
ABS Control Module defective at 40,000 miles. OBD scanner confirmed issue. Warning lights and dinger sporadically on and off.
- Prattville , AL, USA
My father and I were in a collision we were struck head on by another car at a estimated 45-50 mph and not one single air bag deployed and cause my farther to seek medical attention.
- Middletown , MD, USA
Head on collision occurred doing 50mph and airbags did not deploy. Impact was hard enough to twist the frame of the truck.
- Daytona Beach, FL, USA
When I am driving I will randomly get a warning "service airbag system" and then it will turn off randomly. After doing some research and speaking to a dealership this is a known issues with the wiring under the seat. The dealer didn't know if the airbags would still work when the warning was present.
- Castle Rock, CO, USA
This vehicle was involved in a front end collision at speeds greater than 35 mph. The passenger front seatbelt did not lock and the air bags did not deploy.
- Gatesville, TX, USA
I was involved in an accident today that totalled my truck and the airbags never deployed. Impact damage was in the front and both side rear passenger doors. Car ran stop sign and the brunt of impact was in the front.
- Six Mile, SC, USA

- Boise, ID, USA