10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
94 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #7

May 022024

2500

  • miles
I was driving doing 55mph on the highway and the hood came lose and flopped back covering my windshield. Luckily there was nobody too close to me I and was able to avoid a collision.

- South Lyon, MI, USA

problem #6

Jun 012023

2500

  • miles
My 2500 RAM longbed crewcab is a "Tradesman", i am a contractor, so i put a lumber rack on my truck because i also am a TRADESMAN! Problem is this bed rail is 80% hollow and covered with cheap Chinese plastic. I have stress fractures on the outside sheetmetal body panels. And this is with an empty rack 99% of the time. If a work truck cannot be used for work then what the hell is it good for" What the hell do i do about a steadily growing fracture in the structural steel bed" Seatbelt springs are pathetic and barely retract, half the time they remain loose. Drivers side has been replaced and still does not properly retract

- Clayton, CA, USA

problem #5

Aug 182023

2500

  • miles
I was making a left turn and something under my feet or floorboard a loud crack. then as i completed the turn there was a continue cracking sound until I stop. I looked for a problem, finding nothing obvious. As I drove off there was a noticeable knocking sound. Did not notice and different in the driving except a slight drift to the left, there is more knocking on rough roads. My 2020 Ram 2500 truck has only 18946 miles driven. I purchased the truck new, have had several of the recalls taken care of. I live in north Texas as of now 38 days temp over 100F. On a web site there are several others with the same problem and several fixes some have worked others not.

- Olney, TX, USA

problem #4

Aug 152022

2500

  • miles
RECALL IS NOT BEING COMPLETD IN A TIMELY MANNER. We have not had any incidents but we have been waiting since August of 2022 for the dealer to receive the parts to complete the recall. We have been told that we are on a waiting list and we're actually on the waiting list at 2 different locations. I read online that I should file a complaint if the recall is not completed in a timely manner. We are driving the vehicle with the risks these recalls pose and do not want to have to go through any incident or accidents.

- Chula Vista, CA, USA

problem #3

Jun 132022

2500

  • miles
The tailgate on this truck has opened 11 times now while driving down the road. I take it to the dealer and they do nothing about it and say none of their diagnostics show anything. I have researched this problem and for the past consecutive years prior to this year's model, the same issue has been recalled. This last time it happened, it came down while pulling a trailer which bent the tailgate and items fell out of the back of the truck. I took it back to the dealer who stated the same thing and said they would order some parts to replace as they said they have had issues with the (I believe they said right side) bolts or mechanism with precious years but have never contacted me back. Now it continues to open and I have a bent tailgate because of it. Yet no one will do anything about it without me having to pay when it should be warrantied or possibly recalled as obviously the issue in 2020 models is still not corrected. 6/13/2022 was the last time it happened, but it started in January of 2021 and has opened 11 times to date.

- Tea, SD, USA

problem #2

Dec 152021

2500

  • miles
Engine compartment hood insulation liner design is deficient and is coming loose from edge closest to windshield. The design of the insulation liner has no trim pins on the back half of the liner and relies on shaped stiffening to keep it up on the hood. Vehicle is under warranty, but the Ram Service department indicated that there's currently no fix identified. They have had numerous complaints. They indicated that even one of there service technicians has the same issue. The reliance on the liner shape stiffening is insufficient and is sagging. This could become a hazard if it drops down on the engine.

- Henrico, VA, USA

problem #1

Apr 302020

2500

  • 658 miles
Passenger side rambox plastic covering is warping. Rambox's plastic cover is secured to the side of the rambox structure via double sided tape. Due to temperature changes the plastic covering expands and contracts in cold and hot environments, causing the plastic panel to warp, and causing the 3M tape that is used to secure it to the rambox structure to fail.

- Crestview, FL, USA