My 2021 Ram 2500 6.7 truck quit on me driving down the road. When I raised the hood I could smell burned wires and see smoke. Luckily, it was raining or I think my truck would have burned up. I noticed melted plastic and burned wires on the drivers side of the truck. This particular truck had an Electrical system recall and shows to have been completed. (Safety Recall 13A/NHTSA 23V-060) If this recall was completed, maybe something else needs to be checked out. The truck is currently at a dealership to be repaired, but I will still be scared of it catching on fire because the dealership cannot tell me why or how the fire started.

- Friendship, TN, USA

I have attempted to get 2 recalls that require parts completed at my local Ram dealer who has called me both times saying that the parts were in, and they were ready to schedule the appointment to complete the recalls. The first appointment was on September 25th, 2023, and when the vehicle was checked in, I was informed they had no parts to complete 2 of the 3 recalls that existed at that time. They completed the recall that required no parts and said I was put back on the list for the ones that required parts with no answer of why the parts were not available (I had been put on the list for the parts in June). I received another call in the middle of November that the parts were in and scheduled an appointment for the 18th of December. I called the dealer today to confirm (11th of December) the parts were in fact available and was told they were not because I did not answer my phone, to of which I replied I already had an appointment scheduled for those parts. The only remedy the dealer offered was to be placed back on the parts list for the third time. I then called FCA's recall center twice and was told both times my only remedy was to get back on the parts list again for parts they said was readily available or try another dealer. The grid heater relay has already had 2 previous recalls completed and I have been trying to not park near structures following the recall directions for a long time now until this gets resolved.

- Palmetto, FL, USA

ABS and traction control is not working intermittently Blinkers are not working Windshield wipers are not working Cruise control is not working Gear electronic (+/-) is not working -Service electronic stability control light is on intermittently -Service trailer brake system light is on intermittently -When towing heavy load I see a leak under hood. I'm extremely worried about driving my truck. Please advise. Called multiple dealers, conflicting what has to be done. Is it covered under warranty/recall?

- Forked River , NJ, USA

The contact owns a 2021 Ram 2500. The contact received notification of NHTSA Campaign Number: 23V060000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

- Las Vegas, NV, USA

On February 9 2023 Ram issued a recall on my vehicle Ram 2500. In that recall it was noted -?? An electrical short in the relay can potentially lead to a vehicle fire with the ignition on or off-?? further owners were advised to park their vehicles outside and away from buildings. This requirement is a burden on vehicle owners and subjects the vehicle to additional risks including weather (hail, extreme heat, and paint oxidization) and other risks such as vandalism and theft. You would think stellantis would have a sense of urgency to complete these recalls, they obviously do not. I have contacted the dealer Waxahachie Ram multiple times to only receive the same answer-?? we don-??t have the part, we only get one every two weeks, we-??ll call ya. Reading consumer complaints on NHTSA, multiple consumers have had the same experience. A manufacturer issuing a recall is meaningless if they don-??t repair the vehicles. Stellantis has demonstrated they have total disregard for the consumers who owns these affected vehicles by exceeding a reasonable amount of time to perform these repairs and keeping consumers in unsafe vehicles. Unlike your other complaints, I ask NHTSA to not just contact the manufacture and fall for their -??parts distribution disconnect-?? response. This is clearly a failure on Stellantis to repair a recall on a reportedly 306k vehicles recall. I ask the NHTSA not to just call Stellantis but to investigate the actions and inactions they have taken to timely complete these repairs. Investigate if there is a financial benefit to Stellantis to delay these repairs. Investigate if the replacement part is identical to the ones used on newly manufactured rams and if so investigate why those units would have an available part or get priority at the dealership (vehicle sale?)vs essentially no parts available for the already sold units. Is Stellantis allocating these parts to timely repair the affected vehicles? A real investigation needs to find out!

- Waxahachie , TX, USA

The contact owns a 2021 Ram 2500. The contact received notification of NHTSA Campaign Number: 22V835000 (Power Train) and 23V060000 (Electrical System) however, the parts to do the recall repairs were unavailable. The local dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Ville Platte, LA, USA

The contact owns a 2021 Ram 2500. The contact received notification of NHTSA Campaign Number: 22V835000 (Power Train), 22V904000 (Structure), and 23V060000 (Electrical System) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Paradise, TX, USA

The contact owns a 2021 Ram 2500. The contact received notification of NHTSA Campaign Number: 22V835000 (Power Train) and 23V060000 (Electrical System) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Saint George, UT, USA

The contact owns a 2015 Ram 2500. The contact received notification NHTSA Campaign Number: 22V835000 (Power Train) and 23V060000 (Electrical System) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Charlotte, TN, USA

Multiple critical recalls - 22V-904, 23V-060, 22V-140, and 22V-835. Two of these represent fire hazards! For the last several months they either didn't have the parts or availability to service. I tried multiple dealerships in my area. Getting these serviced has become extremely difficult due to lack of responsiveness or availability by the dealer.

- Gilbert, AZ, USA

I was at a stop light. When I went to go, Truck Stalled for No reason and I lost All control. No steering, No brakes, and it would NOT start until I came to a full stop after almost getting side swiped by oncoming cars in opposite lane, of which I rolled into

- Hardwick, MA, USA

The contact owns a 2021 Ram 2500. The contact received notification of NHTSA Campaign Number: 22V835000 (Power Train) and 23V060000 (Electrical System) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Marysville, CA, USA

Fire on sliding portion of read window. Short on connection point of wiring harness for defroster. Dealer verified and confirmed. All has been documented. Also has had PCM and other electrical components real places two times now, along with other electrical issues that are still ongoing since time of purchase back in March of 2021. John L. Sullivan of Yuba City refuses to do work or rectify this issue. Ryan Triebess, the service manager, has a personal attachment to online reviews and refuses work to any paying customer that voices their dissatisfaction leaving me with a truck that to this day is a fire risk.

- Willows, CA, USA

The contact owns a 2021 Ram 2500. The contact received notification of NHTSA Campaign Number: 23V060000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Lake Stevens, WA, USA

The contact owns a 2021 Ram 2500. The contact stated that the check engine warning light was illuminated. The contact also stated that the remote start was inoperable. The contact received notification of NHTSA Campaign Number: 23V060000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 48,000. Parts distribution disconnect.

- Topeka, KS, USA

The contact owns a 2021 Ram 2500. The contact received notification of NHTSA Campaign Number: 23V060000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Mount Airy, MD, USA

Chrysler is sending this recall every month but the dealers claime the part is not available!!!!

- Palo Pinto, TX, USA

The contact owns a 2021 Ram 2500. The contact received recall notifications for NHTSA Campaign Number: 22V835000 (Power Train) and 23V060000 (Electrical System) however, the parts to do the recall repairs were unavailable. The dealer was notified of the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

- Kailua, HI, USA

My local Ram Dealership in Del Rio, Texas (Ram Country), has refused to repair my open recalls on my 2021 Ram 2500 Diesel. This includes the heater relay recall and the transmission dipstick recall. I have visited the dealership on at least 5 occassions and each time I am put on a new "waiting list". Ram Country has informed me that they get parts weekly and will call me to schedule needed repairs, however they never do. What can I do to get my recalls fixed, and finally closed. I get FCA recall notifications warning me to get my recalls completed, however again, my local Ram Dealer refuses to schedule a repair, and continues putting my on a waiting list, and has recommended that maybe I should get a new vehicle. For your information........I paid $75,000 for my truck 22 months ago, and I cant buy a new truck everytime the manufacturer refuses to make a diligent effort for recall remediation. I need help please..........

- Del Rio, TX, USA

The contact owns a 2021 Ram 2500. The contact received notification of NHTSA Campaign Number: 22V835000 (Power Train) and 23V060000 (Electrical System) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Gallatin, TN, USA