The contact owns a 2022 Ram 2500. The contact received notifications of NHTSA Campaign Numbers: 22V835000 (Power Train) and 23V060000 (Electrical System); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Parts distribution disconnect.

- Santa Fe, NM, USA

Day after purchasing my truck the navigation screen went blank after plugging in iPhone to charge by usb. I could not use the 3 month trial of connect or use the remote features to start my truck or use navigation system to drive to an address. Could not use WiFi hotspot. Password and name would change every time I set it up. My navigation address would be modified while driving in route taking me home n opposite direction away from where I was trying to go. All settings would be modified constantly. Paid $400+ for a year subscription for navigation and connect but can-??t use. AT&T told me someone had acquired the cell number associated with the simcard module in the navigation system and the SIM card must be replaced or they could continue to unlock my doors. My truck has been broken into more than 7 times and have stolen cash, ham radio and keys to my home and RV. Cannot get service manager at Prestige Dodge to change the simcard module out. He changes his story every time I try to bring my try back n to get the simcard module replaced. I am disabled use a wheelchair or rollator to get around. I fear for my life due to the number of times they have broken into my truck. Have video footage of hackers using my Dodge Ram app on their cell phone and getting into my truck on more than one occasion. Have filed 5 police reports to date. They now prevent the officers from contacting me about the police reports I have filed and have stolen bags of silver bars and silver coins I gave my son. They have ruined 4 iPhones and 3 laptops that were in my Ram. To date over 23,000 in cost I have paid for new iPhones and new email addresses but nothing prevents them from continuing to open my truck door. They planted an Apple Air tag in my truck as well and sent me text messages while on vacation in oct 2023 showing my location while they broke into my Rv a fourth time. I feel my life is in danger and someone steal my truck or break in my home w sleep with no hearing aids on and kill

- Las Vegas , NV, USA

The contact owns a 2022 Ram 2500. The contact stated while attempting to set the radio stations, the contact experienced failures with radio and other safety features which were controlled by the computer that controlled the radio. Additionally, the contact stated that the defroster, the back-up camera, and the hazard warning lights were inoperable. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the computer needed a software update. The vehicle was repaired. The contact stated that the software update failed to fix the vehicle. Additionally, the contact stated that the key fob failed to lock or unlock the doors. The manufacturer was informed of the failure. The failure mileage was approximately 2,200.

- Cumberland, MD, USA

the integrated trailer brake controller does not perform enought to actually engage the trailer brakes on multiple trailers. this should be a recall issue for ram. we have two ram trucks with the same issue.

- Perham, MN, USA

See attached document for complaint

- Crowley Lakes, CA, USA

The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Numbers: 22V835000 (Power Train) and 23V060000 (Electrical System) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Clay Township, MI, USA

The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Numbers: 22V835000 (Power Train) and 23V060000 (Electrical System) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect.

- Meridian, ID, USA

Turning into a gas station parking lot in Colfax, Ca noticed smoke coming from under hood and there were flames in the engine compartment. No warning lights. A fire extinguisher was used to put out fire. Fire department responded. Truck was towed to John L Sullivan Dodge Chrysler Jeep RAM 950 Harter Pkwy, Yuba City, CA 95993. Report was filed with Chrysler at 800-992-1997 11/16/2023 case #[XXX]. Have had no further response from Chrysler. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Olivehurst, CA, USA

Been waiting months for recall parts, i have gone to two dealerships and still no call back

- Petaluma , CA, USA

The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Number: 22V835000 (Power Train) and 23V060000 (Electrical System) however, the part to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Marana, AZ, USA

The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Number: 23V060000 (Electrical System) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Las Vegas, NV, USA

The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Numbers: 22V835000 (Power Train) and 23V060000 (Electrical System) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Lincoln, CA, USA

Two fire related safety recalls ZA3 (10/22/2022) and 13A (2/9/2023) have yet to be resolved due to a lack of parts from the manufacturer with no date available as to the availability of required parts.

- Highland Village, TX, USA

The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Number 23V06000 (Electrical System) and 23V654000 (Back Over Prevention) however, the parts to do the recall repairs were not yet available. The local dealer was contacted and made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Rochester, KY, USA

I received a letter from FCA concerning recall 97A NHTSA recall 23V-654 and the directions for the recall suggest that I can do an OTA update or as the video linked in the recall suggest a download from [XXX] to correct this issue. I cannot get either resource to work to correct this issue described in the recall. This website and OTA updates for issues is a known problem with FCA products and suggests they do not care about correcting the metrics outlined in the recall. I would like for the file to be available or if they do not want them to be downloadable at least the OTA update system work or mail the files to the customer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Beckley, WV, USA

The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Numbers: 23V060000 (Electrical System), 22V835000 (Power Train), and 22V904000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

- Tucson, AZ, USA

The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Number: 23V060000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. Additionally, the contact called four other local dealers Galeana Chrysler Dodge Jeep Ram (14375 S Tamiami Trail, Fort Myers, FL 33912), Naples Chrysler Dodge Jeep Ram (6381 Airport-Pulling Rd, Naples, FL 34109), Sandy Sansing Chrysler Dodge Jeep Ram Milton (6348 Caroline Street, US-90, Milton, FL 3257, and Hill-Kelly Dodge Chrysler Jeep Ram (6171 Pensacola Blvd, Pensacola, FL 32505) and was informed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Fort Myers, FL, USA

The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Number: 23V060000 (Electrical System) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the part was not available. The contact had not experienced a failure. Parts distribution disconnect.

- Aurora, CO, USA

The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Numbers: 22V835000 (Power Train) and 23V060000 (Electrical System) however, the parts to do the recall repairs were not yet available. The local dealer and a secondary dealer were notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Grass Valley, CA, USA

The contact owns a 2022 Ram 2500. The contact stated while driving at an undisclosed speed, a message displayed on the display screen -??Take vehicle to authorized dealer, Electrical failure-??. The vehicle was taken to the dealer where it was diagnosed and determined that the steering wheel, wiring harness, and power seat control module needed to be replaced. The vehicle was repaired however, the failure recurred. A message displayed on the display screen -??Take vehicle to authorized dealer, Electrical failure-??. The vehicle was taken back to the dealer where the vehicle remained. The vehicle had not yet been repaired. The manufacture was not notified of the failure. The failure mileage was approximately 5,000.

- Joice, IA, USA