10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 32,029 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Water pump failure, vehicle equipped with a concentric water pump with no weephole. Same concern as T51 water pump recall affecting 2013-2017 Ram trucks with 6.7 diesel engine. This vehicle built 12/2012 but is considered a 2012 not a 2013. Current recall applies to 2013 models built after Oct 24th 2012.
- Columbus, MT, USA
At approximately 11:30 pm, I heard a vehicle horn honking outside in the driveway. Got out of bed to investigate. Observed my 2102 Ram 3500 diesel truck with lights on and flashing and horn was honking. Keys for truck were in the house. Went outside with keys and tried key-less entry fob to open the cab door with no success. Smelled smoke. Opened drivers side door with regular key to see lights on dashboard all lit up. Opened the hood to see lots of smoke and observed glowing wiring harness next to driver's side battery. Harness was glowing orange all the way from the firewall to the fuse box (power distribution module) next to battery. Went into garage to get wrenches and fire extinguisher. Disconnected driver side battery but the electrical harness was still glowing orange and smoking. Next, disconnected auxiliary battery on passenger side and wiring harness stopped glowing and burning. Truck was parked in driveway, in front of garage, next to the house. Keys were not in the vehicle at the time. Vehicle was parked and not running at the time. Vehicle had not been started or driven for approximately 2 weeks prior to the spontaneous thermal event. Vehicle had approximately 56,500 miles at time of thermal event. Massive short circuit appears to have originated in the fuse box (power distribution module) under the hood, causing all wires leading out of the module to short circuit, causing massive and total electrical system failure. Reference NHTSA complaints: 10926543 ' November 16, 2016 11084301 ' April 10, 2018 11142816 ' October 26, 2018
- Ira, MI, USA
Something in transmission (68rfe) failed and dumps fluid out of the transmission dip stick tube onto the turbo which could cause a fire. This happened while driving and smoke started coming out of engine compartment. I was driving on a city street in the town I lived.
- Sanford, ME, USA
The contact owns a 2012 Ram 3500. The contact stated that while driving at various speeds, there was an abnormal sound coming from the vehicle. The vehicle was taken to griffin Chrysler Dodge Jeep Ram (1121 S main St, jefferson, wi 53549) where the vehicle was diagnosed and it was determined that the water pump bearing was defective and needed to be replaced. The vehicle was repaired. The contact referenced NHTSA campaign number: 17V562000 (engine and engine cooling) as a possible solution to the failure however, the VIN was not included. The manufacturer was informed of the failure. The failure mileage was approximately 37,000. Consumer stated engine and water pump both subject to a recall but vehicle was not included in the recall.
- Deerfield, WI, USA
The contact owns a 2012 Dodge Ram 3500. The contact stated that while driving approximately 45 mph, the vehicle stalled without warning. The contact pulled over to the side of the roadway and waited for several seconds before restarting the vehicle. The vehicle was not taken to be diagnosed nor repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline to file a complaint. The failure mileage was 110,386.
- Great Falls, MT, USA
Truck shuts off at random at various speeds and after coasting will start itself up again. Throws every light on the dash on including trailer brake malfunction but throws no ECM codes. I'm pretty sure it has to do with the key fob/starter relay recognizing the key.
- Beldenville, WI, USA
While driving down the highway, the vehicle stalled. I lost power steering, brakes, all electrical, and engine power. Everything stopped working and went black. Luckily I was not pulling a trailer, have to stop, or turn fast. If I would have, I would have crashed. Consumer stated fuel pump failed and it had a bad ground. Above the rear axle. It had electrical issues. Backup camera blacked out, reverse lights come on and stay on, lights and blinkers flicker.
- Elk Point, SD, USA
The contact owns a 2012 Ram 3500. The vehicle was included in NHTSA campaign number: 17V821000 (power train); however, the parts were not available. The contact had not received a recall notice. The contact stated that there had been engine and transmission failures with no solution from central Jeep Chrysler Dodge Ram of raynham (191 us-44, raynham, MA 02767, (508) 823-0101) after several repairs. The manufacturer was notified of the failures. The VIN was not included in NHTSA campaign numbers: 14V635000 (engine and engine cooling, fuel system, diesel) and 13V344000 (power train). The manufacturer issued 13 tsbs for the engine and 1 tsb for the power train. The failure mileage was not available. Parts distribution disconnect.
- Halifax, MA, USA
The 2012 Dodge Ram 3500 4X4 6.7 diesel will intermittently stop running. The gauges will all go dead, the engine will stop running and will not start up again until the vehicle is completely stopped, put in park and key turned off and then back on again. It does not matter if the vehicle is at high or low speeds, with or without a load, pulling a trailer or running empty. Once it has started back up, it may run for a couple of weeks or a couple of hours before it does it again. It does not seem to be affected by temperature or weather because it has happened in hot and cool weather and wet and dry conditions. Yesterday it happened when I was merging onto the freeway at 70 mph. Last week it happened when I was pulling out of my driveway at less than 5 mph. Road surface does not seem to create the condition for the problem to happen either because I have been on both smooth surfaces when it happened and on dirt roads happened, always at various speeds. Has anyone else experienced this problem or is this truck just an oddity?
- Murchison, TX, USA
Scr catalyst system, engine light on for it, every other rtuck with this system has been recalled already
- Ponca City, OK, USA
The contact owns a 2012 Ram 3500. The contact received notification of NHTSA campaign numbers: 16V352000 (air bags) and 14V635000 (engine and engine cooling, fuel system, diesel). However, the parts to do the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.
- Boaz, AL, USA
The contact owns a 2012 Ram 3500. The contact received notification of NHTSA campaign numbers: 14V635000 (engine and engine cooling, fuel system, diesel) and 15V459000 (air bags), however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Thornton, CO, USA
While driving the vehicle completely looses all power, press on the accelator and nothing and after about 6 seconds it's back to normal, ,this has happened on the freeway and on city streets...I called Chrysler about the problem and was told there was no recall and for me to take it in to the dealer and tell them about it, I took it in today and they checked for trouble codes and said there were none and no recalls were on the truck for that problem and there was nothing they could do about it...the truck is a diesel and only has 32000 miles...and has no warranty.
- Monroe, MI, USA
The contact owns a 2012 Dodge Ram 3500. The contact received notification of NHTSA campaign numbers: 14V635000 (engine and engine cooling, fuel system) and A5V459000 (air bags). The parts to do the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Round Lake, IL, USA
The contact owns a 2012 Dodge Ram 3500. The contact stated that the vehicle was repaired under NHTSA campaign number: 11V350000 (steering) and NHTSA campaign number: 13V529000 (steering). The contact mentioned that the recall remedy details for NHTSA campaign number: 13V529000 (steering) and associated documents information did not match. In addition, the engine warning indicator illuminated while driving various speeds. The vehicle was taken to the dealer, who stated that the emissions O2 sensors failed. The 02 sensor was replaced numerous times on separate occasions. The manufacturer was notified of the failure. The approximate failure mileage was 4,000.
- Fuquay-Varina, NC, USA
The contact owns a 2012 Dodge Ram 3500. The contact stated that there was an extensive delay in scheduling the recall repair appointments for the three recall repairs. The vehicle was included in NHTSA campaign number: 15V459000, (air bags), 14V635000 (engine and engine cooling, fuel system, diesel), and 13V529000 (steering). The parts were not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repairs. The contact was not experiencing a failure.
- Fairview, UT, USA
The contact owns a 2012 Dodge Ram 3500. While driving 65-70 mph, the engine and seat belt warning lights illuminated. In addition, the rpms fluctuated and all the lights on the vehicle illuminated simultaneously. The windshield wipers also activated independently. The failure recurred multiple times. The vehicle was not diagnosed or repaired. The approximate failure mileage was 168,000.
- Forest Hill, LA, USA
The contact owns a 2012 Dodge Ram 3500. The contact received a notification of NHTSA campaign number: 14V635000 (engine and engine cooling, fuel system, diesel); however, the recall part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Oxford, OH, USA
The contact owns a 2012 Dodge Ram 3500. The contact received notification of NHTSA campaign numbers: 14V635000 (engine and engine cooling, fuel system, diesel) and 13V529000 (steering); however, the part was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure.
- Dayton, NV, USA
- Saint David, AZ, USA