10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 74,384 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
When traveling at a speed of 50 to 75 mph and driving over uneven pavement or transitions (bridges or intersections) that are not smooth the steering wheel shakes vigorously. The shake is to the point that you have to grip it tightly to ensure control of the vehicle to make sure you don't cause an accident. The wheels wobble back and forth vigorously just like the steering wheel. You cannot press on your brakes until your speed drops when you let off the gas. This happens on all kinds of roadways. This first happened on 09/15/2016 and still happens to this day. I have videos of this happening.
- Santa Fe, NM, USA
In the last year and half, the vehicle will not start after driving someplace, seems it does this every few months, the only way to get it started is to either rock the truck or push it about 15 feet. I've had it into the Dodge dealership several times, they can't find the problem nor will it not start for them. This has become very frustrating! I tow a 39 foot trailer and this has happened twice with it not starting! help please.
- Woodland, CA, USA
The bearing brackets that hold the fan clutch on explode sending the fans into the radiator. When this occurs you have limited brakes and steering. This is not first one to do this to me. This time the truck caught fire because of how hot the parts were. All of the fail on the cummins engine. Each time has been around 65mph. The shops laugh about it being another when you tow it in. Thanks richie
- Cleveland, TX, USA
Takata recall after we replaced the fuel pump the truck still didn't perform like it should have for a 2 year old dually with less than 100,000 miles on it. Around 1 year ago, we were driving and suddenly were able to smell an extremely foul smell coming from under the dashboard, upon further examination we discovered that the anti freeze was leaking from somewhere and entering the passenger floor board. After this occurred it seemed as if the truck itself just started to fall apart. Both batteries have had to be replaced countless times as well. The radio and A/C do not work and the heater doesn't come close to getting hot.
- Kingston, OK, USA
On July 27, 2018, the engine light and message appeared during a trip back from fredericksburg, va, stating 'service def system. See dealer'. we stopped at the nearest autozone to use the code reader. Codes P202E and P207F appeared. The next day July 28, 2018 while driving, the vehicle displayed a new message. '5 mph max speed in 140 mi service def system see dealer'.
- Indian Head, MD, USA
Key occasionally will not be released when auto transmission column shift is placed in park and engine is turned off
- Newport, WA, USA
Die casting for shift lever inside column broke. Part appears to be monkey metal aka pot metal. Break occurred shifting out of park to drive at an intersection. It was stuck in park and had to be towed.
- Reno, NV, USA
I have a 2014 Ram 3500 that started leaking water through the thrid brake light on the back of the cab. This is a known problem on these trucks and I know have mold growing on the inside of my truck. I also have water damage to the inside of the headliner, but this is the least of my worries. My truck was manufactured in 8/2014 and I started noticing this problem in February of this year. I have started a claim with Chrysler, however they want me to pay $200 to replace the carpet. My truck does have 46000 miles on it but it is only 2 1/2 years old. This is not a place that sees any wear. My concern is that this is a health issue. I have asthma and ave been having respiratory issues since January or this year. I have contacted mold removal specialist (multiple) and all have said that due to the spores that mold releases that any porous material in the truck would have to be removed and replaced and then the truck would have to be treated with a fungicide. This is my only vehicle and have a 1 year old son. I will not put him in this truck until I know it is safe. This is negligent on Chrysler behalf and I know have a $66000 truck that is not safe to be in. I would like Chrysler to either fix the problem the right way or purchase back the vehicle. This is not safe for my family or me to be in.
- Temecula, CA, USA
Vehicle vibrates/shakes at around 40 M.P.H. and again around 70-80 M.P.H. this happens on any road type. I don't know if a suspension or driveline issue. I noticed it shortly after buying it, and seems it gets worse by the mile. I have replaced tires with michelins and road force balanced several times. Currently the dealer and Chrysler/Ram doesn't know what is causing it, therefor doesn't know how to fix it. The dealer has had the truck several days over the last several months.
- Gulfport, MS, USA
Ball joint failure driver side
- Washington, DC, USA
Ball joint failure passenger side
- Washington, DC, USA
Ball joints driver side failure
- Washington, DC, USA
Failure of front hub assembly(bearings) due to exccessive weight of engine on under rated bearing assembly
- Washington, DC, USA
Integrated trailer brake controller fails to provide sufficient braking power to trailer. On several occasions, truck and trailer were in near-miss potential accidents due to insufficient trailer braking. Controller will not hold trailer still while the truck is at rest. Regardless of settings, including max power settings and using the manual slider fully engaged, the controller would not activate the trailer brakes sufficiently to safely slow the trailer in any situation. Trailer in question is approximately 13,000#, dual axle with brakes on both axles. Second trailer was used for testing with similar results, including the inability to cause brake lockup of an empty flatbed trailer. Dealer replaced itbm component(s), with no change. Excused as working properly, even with obviously insufficient braking ability.
- Salisbury, MD, USA
Truck shakes violently between 70-78 mph.
- Abilene, TX, USA
Problem # 1: strong coolant and burning rubber smell. No leaks found. Problem #2: defective front windshield (prism distortion, safety issue). Problem #3: front vibration. Problem #4: wind noise on left doors. Problem #5: radio turns-off and/or cd stops playing on bumpy roads.
- San Antonio, TX, USA
Entered my truck, to go to work. Shut the drivers side door, and the rear drivers side rear door window blew out. The truck was not even a month old. I live in a rural residential area, and nothing had hit it, touched it, etc. Temp in the 50's with rain. Covered under my insurance with no deductible, but even the glass company has said this is a manufacturers defect. Imperial Dodge in mendon, MA ducking my phone calls. Chrysler., to there credit said they would check into it, (even though you know they won't). Point being, "what if this had happened while I was driving?" even though it's covered under insurance, this is a manufacturers defect! and the dealership refuses to man up and talk to me.
- Sutton, MA, USA
- Bluffton, SC, USA