7.7
pretty bad- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 5,859 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Rear drivers window falls down without the switch being activated.
- Odanah, WI, USA
The contact owns a 2016 Ram 3500. After towing a fifth wheel trailer for approximately five hours, the vehicle failed to immediately restart after being shut off and in the park position. The vehicle was towed to an unknown dealer who was unable to duplicate the failure. The contact later heard a loud booming sound coming from the rear of the vehicle before failing to drive forward. A software update was performed on the electronic transmission control module, but the failure continued. The manufacturer and dealer (stafford Dodge located in fredricksburg, Virginia) were notified of the failures. The failure mileage was 10,000.
- Midland, VA, USA
On 1/17/2017 I took my 2016 Ram 3500 into the selling dealer service department (dwayne lane's everett, wa) to check for the cause of a "check trailer wiring" visual and audible warning which had been present intermittently with brake pedal application since shortly after purchase of the vehicle (new). When present, the defect would occur if the vehicle was stationary or in motion, particularly in damp road conditions. The dealership said that, because of the presence of non-factory options, they would not work on the vehicle until it was returned to stock condition (magnuson-moss warranty act violation) based on the advice of Chrysler/fca. I then took the vehicle to the dealer who installed the camper wiring, where it was discovered the the blue wire from the brake controller to the factory installed 7-prong plug was installed incorrectly at the Ram factory, causing the fault code and a potential malfunction of the trailer brake system. Should the brakes on a towed vehicle malfunctioned in operation, there is the very real possibility of loss of control, injury or death to occupants and bystanders. I have video of the fault taking place but the files are too large to attach to this email.
- Marysville, WA, USA
The integrated trailer break controller does not stop a heavy trailer properly. Tests have shown that when the break is applied the controller only sends 7volts to the trailer breaks. Adjusting the gain to the maximum 10 setting has no affect. The dealer and Chrysler say the system is working as it is programmed to. It is difficult to stop the truck and trailer in a reasonable distance. Chrysler needs to come up with a fix for this problem before some one is seriously hurt or killed.
- Camillus, NY, USA
The contact owns a 2016 Dodge Ram 3500. While driving 30 mph, the vehicle stalled without warning. In addition, water leaked from the sun roof which caused the vehicle to have electrical issues. The vehicle was taken to be repaired, but the issue recurred. The manufacturer was made aware of the issue. The failure mileage was 9,000.
- Portland, OR, USA
The contact owns a 2016 Dodge Ram 3500. While driving at an unknown speed, the speedometer failed to display the proper mileage without warning. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 1,060.
- Crestview, FL, USA
- Middleton, ID, USA