7.4

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
7,000 miles

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problem #3

Jan 052021

3500

  • miles
The contact owns a 2017 Ram 3500. The contact received notifications of NHTSA campaign numbers: 19V818000 (equipment, engine, and engine cooling) and 20V036000 (power train) however, the parts to do the recall repairs were not yet available. The contact stated that central valley Chrysler Jeep Dodge Ram (4460 mchenry ave, modesto, ca 95356) was contacted and he was informed that the parts would be ordered. The contact stated that the dealer recently informed him that the parts were on back-order. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect. ## VIN passed ## Ram 2017 ##

- Groveland, CA, USA

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problem #2

Jun 152020

3500

  • 21,000 miles
The contact owns a 2017 Ram 3500. The contact received notification of NHTSA campaign number: 19V818000 (equipment, engine and engine cooling) however, the part to do the recall repair was unavailable. Acadiana Dodge Chrysler Jeep Ram Fiat (1700 sw evangeline trwy, lafayette, la 70508, (337) 232-7361) was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that there was an abnormally loud sound when the air conditioning unit was activated. The manufacturer was made aware of the issue and suggested that the defective fan be replaced with another fan until the remedy was available. The fan was not replaced. The approximate failure mileage was 21,000. VIN tool confirms parts not available.

- Lafayette, LA, USA

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problem #1

Nov 152019

3500 6-cyl

  • miles
The contact owns a 2017 Ram 3500. The contact received notification of NHTSA campaign number: 19V818000 (equipment, engine and engine cooling) however, the part to do the recall repair was unavailable. Cape coral Chrysler Dodge Jeep Ram (2200 ne pine island rd, cape coral, fl 33909, (239) 500-0000) was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Fort Myers, FL, USA

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