10.0

really awful
Crashes / Fires:
3 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
333 miles

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« Read the previous 20 complaints

problem #156

Aug 182023

3500

  • miles
The code C0020-01 ABS Pump Motor Control - General Electrical Failure popped up. This happened with 53172 miles on the odometer. Looking on the Cummins Forum, this happens often to the 2017 and 2018 Ram 2500 and 3500 pickups.

- Albany, OR, USA

problem #155

Aug 192023

3500

  • miles
I purchased my 2018 Ram 3500 new, in July of 2019. Since then, the HCU/ABS Module has failed 3 times. The first occurrence was at 4391 miles, the second was at 24768 miles, and the third, was yesterday at approx. 45000 miles. The "Service ABS System" light goes on and off intermittingly, which shuts down cruise control and other electrical components. The brake pedal at times feels stiff when brakes applied. This repair is close to two thousand dollars. I've read the other complaints while researching this issue. Something needs to be done by RAM to correct this safety, and excessive cost to owner issue.

- Brazoria, TX, USA

problem #154

Aug 172023

3500

  • miles
Anti lock brake service light came on repeatedly and vehicle was taken to South County Ram dealer in St. Louis and they scheduled a service appt in July 2022 and they indicated an antilock module was required and did not have part due to manufacturer and did not know when part would be available. The vehicle again was taken to same dealer on July 10, 2023, and same story. This was reported to Chrysler Complaint line that same day and no response from manufacturer. How can an important safety part not be available" How can they continue to produce vehicles and not have replacement safety parts"

- Festus, MO, USA

problem #153

Jul 312023

3500

  • miles
When driving at Interstate speed of 65 MPH pulling my goose neck horse trailer the instrument panel started dinging and indicated "Service Electronic Brake System", "Service Antilock Brake System" and the Cruise Control stopped working. I slowed and continued home with warring alternation with "dings" every few seconds. I took vehicle to local Dodge Dealer (Blaise Alexander Lewisburg PA) on 08/10/23 who checked the truck and said I needed the HCU replaced. (Code: 0020-01) I had to wait a few days to get the part. Truck was returned to me on 08/15.23. Invoice Number CHCS26809. Total Cost: $843.75

- Lewisburg, PA, USA

problem #152

Jun 282023

3500

  • miles
C/S ABS Light on. General Electrical Failure of ABS Module, Hydraulic Control Module resulting in unsafe braking. Un useable traction and cruise control. This has been confirmed by Dealer with no replacement parts. An unsafe braking system experienced in wet conditions with sliding and skidding accrued. Indicator lights accrued intermittently at apr06252023ox 34000 miles. Now on constantly at 60000 mile beginning at 55980 miles.

- Puyallup, WA, USA

problem #151

Jul 212023

3500

  • miles
ABS and hydraulic module going bad. While driving down the road truck with say service ABS System and hydraulic brakes. Took truck to repair shop to have wheel speed sensors checked by a scanning machine and informed me that the ABS and hydraulic module is going bad.

- Sand Rock, AL, USA

problem #150

Aug 012023

3500

  • miles
I have a 2018 Dodge 3500 with 9800 miles on it.. The ABS light has come on reflecting a braking and control problem. This also shuts down the safety system within the brakes, shuts down the 4 wheel drive and cruise controls also. It is my understanding from the dealership, there is a problem with the parts within this system, and they can not get any parts released to them for repair. They also don't want to use the same parts, knowing they will only fail again. Which would fall back on them, as a repair faciality. Why hasn't the NHTSA ordered a recall on these vehicles. There are Law Suites also addressing the ABS failure and many complain on this safety failure. I see there is a recall regarding tailgates issue on some of the dodge products. Clearly the braking systems must a higher priority. We should not be required to pay for these repairs. I paid $ $70,000 plus for my truck!!! Now they cost in the mid $ 80 K I want feed back from the NHTSA regarding there actions, on the Dodge ABS failure. You ask a question below regarding "WAS THERE A CRASH" in this case it was a near crash. Yes I alive, due to my agility to control the vehicle only. I'm 65 and drive vehicles prior to ABS, so this played into my abilities to control the vehicle. It is now a Federal Law that all vehicles be equipped with a ABS system.. ONE THAT WORKS CORRECTLY. My truck is due a annual safety inspection by the end of this month. Its unsafe to operate my truck, and it must remained park in the garage intil someone stops draging there feet and issue the recall. Yes I am very upset, as with many others

- Gloucester, VA, USA

problem #149

Aug 072023

3500

  • miles
ABS module failed

- Greencastle , PA, USA

problem #148

Aug 062023

3500

  • miles
Have intermittent ABS warning and service electronic braking system. This has happened numerous times in the past 10k miles. Scanning the system shows electronic brake failure. This involves replacing the HCU. I have read of others having this problem I can fix this myself but the parts are discontinued or not available. This seems unusual considering it is only 5 years old. My concern is I pull multiple heavy trailers as part of our business operations and having the ABS Warning light on eliminates the trailer brake function of the truck which could cause an accident in event of the need of heavy braking without functional trailer brakes. This problem has been off and on since truck was purchased in March 2023.

- Charlotte , NC, USA

problem #147

Aug 012023

3500

  • miles
ABS warning light came on, this also shuts down the cruise control system. ABS traction control is inoperable, my understanding the problem is the ABS/HCU pump/Module.. I only have 9087 miles on this truck. It-??s a Dodge 3500 Dully. I garage keep and baby this truck, as I paid a lot of money for it. It is my understanding, based on all the internet feedback, that this is a major safety issue and NHTSA is dragging there feet, on ordering a recall.

- Gloucester, VA, USA

problem #146

Jul 112023

3500

  • miles
INTERMITTENT "service electronic brake system" light combined with traction control loss light. When this happens the cruise control is disabled. Local dealerships have no parts available to repair situation.

- Wakefield, RI, USA

problem #145

Jul 302023

3500

  • miles
Have intermittent ABS warning and service electronic brake control. This has happened numerous times in the past year. Scanning the system shows electronic brake failure. This involves replacing the HCU. The truck has just over 15k miles but is out of warranty due too the year. I have read of others having this problem I can fix this myself but the parts are discontinued or not available. This seems unusual considering it is only 4 years old. My concern is I pull a 14k lb fifth wheel and having the ABS Warning light on eliminates the trailer brake function of the truck. My main concern is why Stellantis has not addressed this issue.

- Corvallis, OR, USA

problem #144

May 012022

3500

  • miles
The Automatic Braking System (ABS) and Traction Control lights come on intermittently. They flash and and sound at random. A RAM dealer stated the lights must be on for them to get a proper code to determine the problem. This is an extreme safety problem that could occur at anytime ABS and traction control may be needed.

- New Bedford, MA, USA

problem #143

Jul 162023

3500

  • miles
My Hydraulic Control Unit for my ABS has failed this is the second time in 24 months it has failed and needing service. The part is on backorder and it seems to be a major known issue by the manufacturer with repairs costing near 2k dollars to the consumer because Ram does not want to cover it under warranty.

- Stockdale, TX, USA

problem #142

Oct 012022

3500

  • miles
ABS Pump motor control - General electrical failure that causes the warning lights on the dash to illuminate and an audible chime. Occurring sometimes several times in a row, which distracts operator from safe operation of the vehicle with flashing dash warning lights and audible chimes, affecting in the operation of ABS SYSTEM if required for safe emergency stopping in an emergency situation. Yes the problem has been diagnosed by a dealer ECU: ABS, CODE: C0020-01, DESC: ABS Pump Motor Control- General Electrical Failure The Manufacturer has and is aware of the batch of failed components as per various website forums. And dealer says the components for repair are unavailable for sometime. Uncertain exactly when warning lights started to flash generally, October 2022

- Warren, NH, USA

problem #141

Jul 262023

3500

  • miles
ABS and Traction control lights on. ABS Code C0020-01 ABS pump motor general electrical failure. See you recently posted some information regarding 2017-18 Ram 2500 -3500 trucks. Lots of complaints on Ram Truck forums. Lots of problems with HCU and ABS Contollers. SHOULD BE A RECALL. No braking problems...(yet)

- Springdale, AR, USA

problem #140

Nov 282022

3500

  • miles
Eight months ago I got a "Service Electronic Braking System" warning in the Instrument Cluster. After a brief Google search it was evident that this was a common issue on these RAM trucks. After some diagnostics I determined the ABS Module and/or the HCU to be faulty. After 3 months of calling Ram dealerships in nearly every state I was finally able to locate a new ABS Module, but the HCU has been on backorder country wide for over a year now. I was recently advised by a RAM dealer that the sale of new HCU has been halted until Feb 2024 while RAM performs an internal investigation into the cause of the faulty units. The ABS, Cruise Control and Traction Control features are disabled while this fault remains. While the main vehicle brakes still function properly, the lack of ABS and Traction Control can pose a risk while driving in lower friction environments (i.e. snow, ice, rain, etc), or while hauling a trailer. RAM is not covering these parts under warranty nor is there has any type of safety recall been issued by RAM. The consumers are having to come out of pocket for these repairs (when the parts are available).

- Buda, TX, USA

problem #139

Dec 232022

3500

  • miles
HCU module failed. ABS module failed.

- Dyersburg, TN, USA

problem #138

Jul 242023

3500

  • miles
C0020-01 ABS Pump Motor Control - General Electrical Failure Under Warranty by FCA Extended Warranty Unable to order part until after 2/21/24 Unsafe to drive with issue and cruise control is inoperable Dash continues to beep while driving which is also very distracting

- Gloversville, NY, USA

problem #137

Jun 282023

3500

  • miles
ABS and Traction control lights on/off intermitantly. ABS Code C0020-01 ABS pump motor general electrical failure. See you recently posted some information regarding 2017-18 Ram 2500 -3500 trucks. Lots of complaints on Ram Truck forums. Lots of problems with HCU and ABS Contollers. SHOULD BE A RECALL. No braking problems...(yet)

- Dunnellon, FL, USA

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