10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 295 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
For over 3 months the ABS Brake warning, the anti skid control and the cruise has not worked in my truck. I have had it to two different dealers, and opened a case with Ram. Case#89336043. They told me part is not available and has not been for the past year. Just drive my truck like it is"?" I dont really know what options i have at this point. Please help!
- Crestview, FL, USA
ABS module problems. Flashes to check service ABS and traction control. Then goes away and comes back. Been having issue for over a year with no results in fixing
- Henderson, KY, USA
ABS/TRACTION CONTROL light comes on and goes off at random times while driving. Sometimes when I hit a bump, other times just going down a smooth street or even sitting at a stop light or just sitting at idle in a parking lot. When the lights are on I do not have use of cruise control, traction Control or ABS. I had the code read. It shows c2200-49 ABS internal electronic failure C0020-01 ABS pump motor control - general electrical failure. This has been a problem for about 2 years, and started around 85k miles. Sometimes it happens 30-40x in a 30min drive, other times I'll go weeks with the system working properly, then It starts acting up again. I just recently heard they were investigating the 2018 models for this issue.
- Hinckley, OH, USA
The ABS HCU failed and sent a "service electronic brake" warning to the dash. The replacement part was in short supply by Stellantis because there are so many vehicles with this problem. The dealer is limited to one part replacement per week.
- Centralia, WA, USA
The rear lug nuts sheared off two different times hauling a camper, also was involved in a wreck where the truck hydro planed now the traction control lights are on also the low coolent light is on and there is plenty of fluid in the tanks
- Lineville , AL, USA
Failure of the anti-lock braking system/hydraulic control unit. This is the 2nd failure. First failure was repaired November 22, 2022 for $1127.37.
- Myrtle Beach, SC, USA
My electronic braking system and abs is malfunctioning with a light on in the dash, it started out intermittently and is now constant. Took it to local dealer and they ordered parts to repair it but told me they were on back order and then Chrysler canceled the order on them unbeknownst to me or the dealer. Contacted Chrysler and they have no idea when parts will be available. I can get no guarantee on weather or not my truck is safe to drive as is.
- Pasadena , MD, USA
ABS, Cruise Control and Traction control warning lights constantly flash on dash informing me that they are disabled. Dealer is saying that Ram canceled their part order for the ABS module part number 68347098AC needed to do the repair with an estimated 1 year date before it is available. Truck is unsafe to drive due to ABS and traction control being inoperable and was warned I may be liable if I choose to drive it and an accident were to happen.
- Graham, WA, USA
Abs/traction control light. Dealer says it needs a new abs module and pump. It-??s too new to have these issues, dealer states that it is not a recall and I would have to pay out of pocket ($1600) for the repairs. This is not safe at all. I live in indiana and doesn-??t like stopping when the road is snow covered. Ram/chrysler needs to have this recalled immediately. This is very dangerous!!
- Austin, IN, USA
VEHICLE: 2018 RAM 3500 Dually ISSUE: ABS Module failure RESULTS: Loss of traction control, cruise control, and brakes locking up while pulling heavy loads. A constant chiming from check engine light. INSPECTED: By several independent garages can not find replacement module. Willing to let be inspected if need be. CONCERNS: Brakes lock up and loose control, Cause a accident by rear-ending someone, can't use all the functionality of the truck such as cruise control. Iritating chiming sound make long trips unbearable.
- Honaker, VA, USA
Getting the "Service Electronic Brake System" alarm. Had this when it was under warranty and it was "Fixed". I am now getting this same error again. ABS, traction control and cruise control are all disabled when this warning occurs.
- Goldsboro, NC, USA
ABS warning light came on with warning bell. ABS and traction control systems not function properly, actually not working leaving the vehicle compromised when braking, especially in an emergency situation. The cruise control does not work when this application has failed. This issue has occured
- Jensen Beach, FL, USA
In May of 2023 while towing my boat I got warning bells and flashing lights, alerting me of the failure of the ABS brake system. In a few miles the warning went away. Then came back on, about 12 times in 20 miles. I also lost my cruise control and traction control. I took to the dealer, about 10 times before they were able to have the episode happen. It was intermittent at first but VERY annoying and Unsafe. The ABS system is almost always in failure mode and has been since about August. They order the parts in June, I'm still waiting. I use the truck to tow a car, a 34 foot 5th wheel and numerous other heavy loads. ABS is very important as is the cruise on my long trips. I'm still waiting, no help at all from Chrysler corporation!! Almost everyone I've talked to with a 3500 and larger truck, has had it fail. I'm tired of paying for a vehicle that is unsafe to drive. I want Chrysler to offer to buy it back, offer a good trade or repair. Please make them fix what they sell!!
- Chisholm, MN, USA
i had my ABS system repaired at my local RAM dealership under the original ABS recall, it is now malfunctioning again abs/traction control and brake light on, i took it back to the dealership which has changed hands and they didn't seem interested in repairing it and they said it was on national backorder anyway, so i've had to remove the fuse so i can at least drive it without the warning bell dinging all the time, this needs to be recalled again because its very dangerous
- Tavares, FL, USA
As I'm sure you are aware of the ABS issues these vehicles have had over the last few years without any sort of correction it has been a nightmare. The ABS light and service electronic braking system has been beeping for over a year and the dealers and parts people have no resolve for this. We have recently been able to do what was RECOMMENDED by the dealers and found a used module to replace ours that is not working, but for a $1,650.55 repair getting a used part does not make me feel good about it, considering there's nothing to say this unit will not do the same thing in a few months. Again, we have been dealing with this for over a year and was told some point last year things were under review and waited 6 months for that review to be cleared and approved to only be told the review process was extended to try and find some resolve and still do not have any news from the Dealers or Manufacturers about this. To be such a huge safety component of the vehicle you would expect some sense of urgency on this matter, but that has not been the case for us or many others in this same situation.
- Cartersville, GA, USA
Faulty abs and hcu module. They are defective units and discontinued for purchase. I contacted local dealer and parts are on back order for 5 months.
- Spanish Fort, AL, USA
Abs lights jump on beep then go off over and over. Had light checked and was told no fault showing. Month later did it for days then stopped.
- Falling Waters , WV, USA
The ABS light and traction control light comes on intermittently, from my understanding this controls the stopping power of the truck. I have no traction control when I am pulling my camper. The lights will go off and then come back on own their own, even when the truck is sitting still with nothing hooked to it.
- Groveton, TX, USA
Anti-lock braking systems (ABS)
- League City, TX, USA
- Thomaston, GA, USA