10.0

really awful
Crashes / Fires:
3 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
333 miles

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« Read the previous 20 complaints

problem #416

Nov 052024

3500

  • miles
I am getting a warning on my dash to "service electronic braking system". I took it to the dealer and they told me the ABS Module and HCU internal failure. My truck only has 31,245 miles on it and I do not believe this important safety system should be failing so soon.

- Garland, TX, USA

problem #415

Apr 042024

3500

  • miles
The service antilock brake system is constantly going off and the dealer says there is nothing they can do and no parts are available. We took it in and they ran a diagnostic and said they didnt know why and will not help us.

- Chehalis, WA, USA

problem #414

Sep 102024

3500

  • miles
my traction control, cruise control unavailable, and warning light to service abs electrical system. Dealership said the hydraulic control unit has to be replaced.

- Ridgeland, SC, USA

problem #413

Jun 012022

3500

  • miles
Warning of Anti skid system needs service

- Yuma, AZ, USA

problem #412

Apr 012024

3500

  • miles
My 2018 Ram 3500 DRW truck for no reason started throwing dash warning lights intermittently after 60,000 miles. The warning lights activated on the dash were for ABS and Traction Control, with an annoying ding when they appeared. The center dash light stated "Service Antilock Braking System. Additionally, when this occurred the cruise control did not work. The warning lights were intermittent and just occurred at any time and disappeared as quickly as they showed up. This would happen for miles and for no apparent reason just stopped for a period of time. I took the truck to the dealer who informed me that its a known issue with the ABS HCU and the truck would be safe to drive but I would not have ABS and cruise control would not work. They also said parts were not available and could be a six month wait. They also told me that there were no recalls on the problem. I received a quote for repair which was in excess of $1,500.

- Green Cove Springs, FL, USA

problem #411

Oct 302024

3500

  • miles
ABS and Electric Brake failure. Second time this has been fixed. Once at roughly 30,000 miles and now again at 48,000 miles. Paperwork from dealer on both failures is -??Internal Pump Failure EL001, Replace HCU. Replace old part SKU with new version-??68143491AB-?? I entered a similar claim with you on this the first time it failed. It seems Chrysler Dodge Ram knows there is an issue based on them using an updated part this time vs last time. Also lots of internet chat forums talking about this issue. Since this is ABS / electric brakes I would think it would be a relatively serious safety concern on their part and with NHTSA. Why is there no recall on this yet? Aside from the obvious of preventing potential fatalities the cost of these pump failures is over $1,000 each time it happens. Thanks in advance for your help

- Vancouver, WA, USA

problem #410

Dec 022023

3500

  • miles
Service Electronic Braking Service and Service ABS/TRACTION CONTROL. This is intermittent. When it happens Cruise control, 4 wheel drive and abs doesn't work. Happens when I'm towing my camper or not. Trailer brakes won't work when this happens. Hundreds, maybe thousands of complaints about this on Ram forums. This problem occurs no matter what the speed is. It even happens while sitting still.

- Chelsea , AL, USA

problem #409

Oct 252024

3500

  • miles
Hello, I have an issue with the ABS Braking system on my 2018 RAM 3500 with only 50K miles on it. The lights are constantly coming on and off telling me that my ABS system needs servicing. this has been going on for two weeks. I was able to troubleshoot the problem and it says that my ABS pump and Module needs replacing. I was going to replace myself and when I ordered the parts from MOPAR they told me it was a 2 month lead time which I thought was unacceptable being such critical components to a vehicle. This week I almost rear ended another vehicle because the brakes failed. I have been online reading about the stories of these same complaints from many RAM & JEEP owners. How this company is getting away with safety issue is beyond me as this is going back to 2023, how are there no safety recalls on this not issued yet and customers not being reimbursed for the repairs. The issue was diagnosed by my independent mechanic using his scanner. If you require further info on this please feel free to reach out to me.

- Gilbertsville, PA, USA

problem #408

Aug 012024

3500

  • miles
1. The specified vehicle has intermittent ABS/ Brake Hydraulic Control module error. The vehicle is available for inspection upon request. 2. Error causes ABS and Cruise Control to be disabled while in motion as per warning messages displayed on instrument cluser and audio annunciation. 3. Driver and passenger were endangered due to ABS malfunctioning intermittently **while in motion**. I have reproduced the problem by causing a wheel slippage on wet pavement. This will cause the otherwise intermittent problem to be asserted with corresponding error messages/notifications to be displayed on instrument cluster. 4. The specified vehicle has NOT been inspected at a Ram dealer; however, the problem seems to be well-known on 2017-18 Ram 2500's and 3500's given the amount of Youtube videos on the topic as well as the amount of discussion on online forums such as [XXX]. 5. This 2018 vehicle has approx 43000 miles on it. The described problem was not detected until about 3 months ago (approx 8/2024). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Garden Valley, ID, USA

problem #407

Mar 272024

3500

  • miles
Warning lights for the ABS and the Electronic Brake System illuminated while driving, stating the systems must be serviced. The Cruise Control would either turn off or become nonfunctional. The tone would sound and the warning lights would illuminate. I took the truck in to the dealership after it happened but the lights would not come on while I was there. The dealership told me they could do nothing about it. After that, the tone began to sound and the lights came on again. We finally made it to the dealership when they could see the warnings. The service technician inspected the ABS and found that the ABS HCU had shorted internally. Further inspection found the ABS Module also shorted internally. Two trips were made to the dealership because the dealership did not have the parts in stock. This occurred at the same time as the cyberattacks which affected parts delivery and we were not notified the parts were in for over a month. The cost of the these two visits were over $1,400.

- Mulberry, FL, USA

problem #406

Sep 012024

3500

  • miles
ABS and electric brake lights and alarms at dealership now, cost of over $1500 with all the law suits and thousands of ABS failures why hasnt a recall been issued truck has 40,000 miles never by a Ram again

- North Plains, OR, USA

problem #405

Aug 172024

3500

  • 50,000 miles
The contact owns a 2018 Ram 3500 and towing a 17,500 lbs RV 5th Wheel. The contact stated that while driving at approximately 60 MPH, the ABS and ESC warnings were illuminated. The contact stated the cruise control was engaged but when the ABS warning light illuminated, the cruise control disengaged. The failure was intermittent but was also occurring when not towing. A dealer was not contacted. The vehicle was not diagnosed and was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000.

- Fruitport, MI, USA

problem #404

Oct 152024

3500

  • miles
ABS failure warning lights on and off constantly. Dealer replaced failed HVU and ABS module for 1181$. This is an open investigation.

- Stoughton, WI, USA

problem #403

Sep 162024

3500

  • miles
2018 Ram 3500 Diesel truck with 70,000 miles. While driving the "service electronic braking system" alarm goes off and ABS lights come on and cruise control is disabled, along with electronic stability control. This happened while towing a 20,000 lb fifth wheel trailer and continues to happen with or without a trailer behind the vehicle. This is a known safety problem and there are several class action lawsuits but Ram has yet to authorize a recall on 2018 models. They knew there were defective parts and even put out technical service bulletins to their dealer's service departments. This is a VERY DANGEROUS condition associates with almost all these model trucks. It seems Ram does not care about loss of life but only their profit margins.

- Auburntow, TN, USA

problem #402

Oct 112024

3500

  • miles
The ABS brakes yes it is available for inspection by not having ABS brakeing wheels have locked up have not had dealer checkit had a mechanic put on computer for codes no truck hasn't been inspected by anyone else but the mechanic warning lights have come on and off a number of time and lately more often it stared about a year ago took it to dealer then but wasn't repaired property

- Crystal Lake, IL, USA

problem #401

Oct 102024

3500

  • miles
The Hydraulic Control Unit is malfunctioning, as determined by a RAM truck dealer. The ABS brakes don't work as they should and the cruise control intermittently shuts off.

- Steilacoom, WA, USA

problem #400

May 202024

3500

  • miles
Service abs/ service electronic brake system/ traction control alarm flashing on/off intermittently with no specific times or conditions. This first happened in may 2024 on a 6 hour road trip. Occasionally I can take it on a short trip and it may not flash the message during that trip and at other times it is constantly going on and off. I have not had this looked at by the dealer. I have read the codes using my personal scanner and it shows C0020-01 (Active) ABS Pump Motor Control- General Electrical Failure. I do not drive this vehicle daily and I can not relate it to wear and tear because the vehicle only has 23,900 miles on it.

- Lafayette , TN, USA

problem #399

Sep 182024

3500

  • miles
Intermittent loss of anti-lock braking system and cruise control. code C0020-01 ABS pump failure. First occurred at approx. 47,900 miles.

- Vacaville, CA, USA

problem #398

Apr 162002

3500

  • miles
Abs and traction control malfunction. Yes, it-??s it available for inspection. I feel that it-??s not safe for my wife and I to drive while doing this. No it has not been confirmed by the dealer or service center. No it has not been inspected by police or insurance representatives. No there were not warning and starts at 150k miles have 158962miles on it now

- Kingwood, WV, USA

problem #397

Sep 272024

3500

  • miles
I started getting an intermittent error code on my truck with only 36k miles on it. the traction control, abs and cruise control wont work when the service electronic braking system code is present. I have done a lot of reading and this seems to be a very common issue with the 2017 and 2018 ram trucks. It is so common that I called my local dealer and the part is on back order for months. I am getting very close to taking a long road trip with a 20ft trailer, which is the reason I purchased this truck. Now I cant even get a replacement part, that is a known issue and I was quoted $1100 for it. Braking system seems to be a safety issue, why isn't ram doing something about this issue!

- Sharpsburg, MD, USA

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