The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact made several phone calls to several dealers and was informed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Waitsburg, WA, USA

The contact owns a 2018 Ram 3500. The contact stated that while driving 40 MPH and towing material with a weight capacity of 16,000 lbs., the brake pedal was depressed and went to the floorboard. The contact engaged the trailer brake and parking brake to attempt to stop the vehicle. The contact stated that the "Service ABS System", "Service Electronic Braking System-?? and "Traction Control" warning lights were illuminated. Despite the failure, the contact was able to resume normal operation; however, the braking capacity was reduced. The vehicle was taken to the dealer after it was discovered that the VIN was included in NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The dealer confirmed the recall and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and informed the contact that an aftermarket part could be purchased to repair the vehicle. The contact was provided with a case number. The vehicle was not yet repaired. The failure mileage was approximately 191,000.

- Milton, FL, USA

The contact owns a 2018 Ram 3500. The contact stated that there was an abnormal beeping sound coming from the vehicle. The ABS warning light was illuminated. The service electronic brake system message was displayed. The contact had received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact called the local dealer, who confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was contacted. The failure mileage was approximately 26,000.

- Dalton Gardens, ID, USA

The contact owns a 2018 Ram 3500. The contact stated that while driving at an undisclosed speed, the ABS and traction control warning lights illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the ABS control module. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 70,000. The VIN was not available.

- Williamson, NY, USA

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated there was an abnormal dinging sound coming from the vehicle while driving. The ABS warning light was illuminated. The traction control symbol was displayed. The service ABS message was displayed. The contact stated that the ParkSense rear sensor message was displayed. The local dealer was contacted, but was unable to repair the vehicle due to parts unavailability. The contact called other local dealers, Huffines Chrysler Jeep Dodge RAM Lewisville (1024 S Stemmons Fwy, Lewisville, TX 75067( and Klement Chrysler Jeep Dodge RAM (3520 US-287, Decatur, TX 76234), but the vehicle was not diagnosed or repaired. The manufacturer was called, but there was no answer. The approximate failure mileage was 65,000.

- Argyle, TX, USA

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the ABS failure warning light was illuminated. The contact stated that due to the warning light being illuminated, the contact was unable to use the vehicle to tow out of concerns for the safe operation of the vehicle. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failuyre. The failure mileage was approximately 91,000.

- Cleveland, TX, USA

The contact owns a 2018 Ram 3500. The contact stated that while driving 75 MPH, the ABS warning light, and the service tow brakes message were displayed. The contact exited the freeway, and while depressing the brake pedal, the brake pedal was firm, and the contact stood on the brake pedal. The ABS warning light was illuminated. The contact was hauling a trailer during the failure. The contact pulled into the entrance to the dealer and pulled over and turned off the vehicle. The contact walked up to the dealer and explained what had occurred. The vehicle was diagnosed with ABS module failure. The vehicle was repaired; however, a year later, the ABS module failed again. The vehicle was repaired; however, the failure persisted. The brake light and ABS warning lights were intermittently illuminated. The vehicle was parked at the residence undriven due to the safety concerns. The manufacturer was not notified of the failure. The failure mileage was approximately 33,000.

- Conroe, TX, USA

The contact owns a 2018 Ram 3500. The contact stated that while driving at an undisclosed speed, the cruise control mode, the anti-lock braking system, and the trailer brakes became inoperable while a hitch was attached to the vehicle. The ABS warning light was illuminated. The contact received notification of NHTSA Campaign Number: 24V896000(Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer, where it was diagnosed that the HCU had failed and needed to be replaced. The dealer confirmed that the recall parts were not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.

- Arlington, MN, USA

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While driving over a bump in the road, the ABS warning light illuminated, the cruise control unintendedly deactivated, and the trailer brake became inoperable. The local dealer was notified of the failure. The manufacturer was not contacted. The failure mileage was 25,000. VIN tool confirms parts not available.

- Sperry, OK, USA

The contact owns a 2018 Ram 3500. The contact stated that while driving at an undisclosed speed, the ABS and traction control warning lights illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the ABS control module. The ABS pump was replaced. The contact stated that the failure persisted. The ABS and traction control warning lights illuminated. The vehicle was taken to the dealer and the ABS pump was replaced. The contact stated that the failure persisted. The ABS and traction control warning lights were illuminated. The vehicle was taken to the dealer. The vehicle was not repaired due to the cost and because the vehicle was out of warranty. The manufacturer was not notified of the failure. The failure mileage was 1,857.

- Port Charlotte, FL, USA

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Hesperia, MI, USA

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer confirmed that parts for the recall repair were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Bogart, GA, USA

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Milford, OH, USA

The contact owns a 2018 Ram 3500. The contact stated that while driving at an undisclosed speed, the service electronic braking system and service ABS warning lights illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 134,000. VIN tool confirms parts not available.

- Chelsea, AL, USA

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Laguna Niguel, CA, USA

The contact owns a 2018 Ram 3500. The contact stated that on several occasions while driving at various speeds, the ABS and traction control warning lights illuminated. The contact stated that the message "Check ABS" was displayed. The vehicle was taken to the dealer however, the failure could not be duplicated. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown.

- Rancho Cucamonga, CA, USA

The contact owns a 2018 Ram 3500. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact stated that several unknown warning lights were illuminated. The contact stated the brake pedal was depressed to the floorboard before the vehicle eventually stopped. The vehicle was towed to the residence. The dealer was made aware of the failure but provided no assistance. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 200,000. VIN tool confirms parts not available.

- Bee Branch, AR, USA

The contact owns a 2018 Ram 3500. The contact stated while driving at undisclosed speeds, the brake lights illuminated. There was an abnormal dinging sound detected. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 29,999. VIN tool confirms parts not available.

- Roxboro, NC, USA

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Castaic, CA, USA

The contact owns a 2018 Ram 3500. The contact stated that while driving at an undisclosed speed, the traction control and brake warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed and determined there was no communication with the HCU brake controller. The contact was informed that the part for the recall repair was not available. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was 83,000. VIN tool confirms parts not available.

- Willmar, MN, USA