The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated the ABS alarm had activated. The dealer was contacted. The vehicle was not repaired. The manufacturer was made aware of the issue. The failure mileage was 234,481. VIN tool confirms parts not available.

- Kennett, MO, USA

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Muir, MI, USA

The contact owns a 2018 Ram 3500. The contact stated while driving at an undisclosed speed, the electronic stability control and traction control systems warning light illuminated. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,000. VIN tool confirms parts not available.

- Modera, CA, USA

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that there were lights blinking with an abnormal buzzing sound coming from the vehicle. The contact stated that while driving at approximately 40 MPH, the brake pedal was inadvertently depressed, and the rear end shifted. The ABS warning light illuminated, and a notification warning buzzed for approximately 20 minutes. The vehicle was taken to a dealer, where the failure was linked to the unrepaired recall. The contact stated that the part for the recall repair was not yet available, but parts were ordered. The contact stated that the dealer received the parts, but the parts were incorrect. The vehicle was not yet repaired. The manufacturer was notified of the failure and advised the contact to contact the dealer to schedule the repair. The failure mileage was approximately 140,000. VIN tool confirms parts not available.

- Maiden Rock, WI, USA

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the ABS and traction control warning lights were illuminated, and the vehicle was braking erratically while driving at various speeds. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 47,000. VIN tool confirms parts not available.

- Spring Lake, MI, USA

The contact owns a 2018 Ram 3500. The contact stated while driving 65 MPH, the ABS warning light illuminated. The vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); the VIN was included, but parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The failure mileage was 34,000. VIN tool confirms parts not available.

- Grants Pass, OR, USA

The contact owns a 2018 Ram 3500. The contact stated while his neighbor was driving the vehicle at an undisclosed speed, the cruise control disengaged unintendedly. The ABS warning light and the traction control warning light were illuminated. Additionally, the contact stated that the failure had recurred while driving 65 MPH and while driving at various speeds. The vehicle was taken to the dealer, where it was diagnosed that the HCU had failed and needed to be replaced; however, the part was on a national backorder. The vehicle was not repaired. The contact stated that the failure persisted while driving. The contact later received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure through email. The failure mileage was approximately 6,500.

- Roopville, GA, USA

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the ABS warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

- Mount Juliet, TN, USA

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Lake Oswego, OR, USA

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated while at a complete stop at a stop sign, the front brakes seized. The ABS warning light was illuminated, and a message to service the ABS was displayed. The contact noticed smoke coming from the front end of the vehicle and pulled into the parking lot of Les Schwab Tire Center, where the vehicle was test-driven, and the contact was informed that the front brakes had seized and were overheating. The mechanic determined that the front rotors, calipers, and brake lines needed to be replaced due to the excessive heat damage. The vehicle was repaired; however, the failure recurred while driving. The local dealer was contacted and informed the contact that the failure was related to the recall. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, and the contact sent the repair bills, but no assistance was provided. The failure mileage was approximately 27,200. VIN tool confirms parts not available.

- Loraine, OR, USA

The contact owns a 2018 Ram 3500. The contact stated while driving at an undisclosed speed on an icy road surface, the contact almost lost control of the vehicle because the traction control was inoperable. Several unknown warning lights were illuminated. The contact pulled over to the side of the road. The contact was able to continue driving at 10 MPH. The vehicle was taken to the dealer, where it was diagnosed and determined that the HCU unit and the ABS control module needed to be replaced. The vehicle was not repaired due to the cost. The contact later received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic), which the contact related to the failure; however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 31,270. VIN tool confirms parts not available.

- Florence, OR, USA

The contact owns a 2018 Ram 3500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed hydraulic control unit. The contact was informed that the hydraulic control unit needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were not yet available. The contact received notification of NHTSA Campaign Number: 21V398000 (Wheels); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.

- Denham Springs, LA, USA

The contact owns a 2018 Ram 3500. The contact stated while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the HCU. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); the VIN was included, but parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 39,000. VIN tool confirms parts not available.

- Anaheim, CA, USA

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the dealer stated that the recall repair had to be approved by the manufacturer. The contact stated that the manufacturer was imposing an approval process to repair all affected vehicles and had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Pilot Point, TX, USA

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the ABS warning light remained illuminated while operating the vehicle, with an audible alarm activated inside the cabin of the vehicle. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 60,000. VIN tool confirms parts not available.

- Section, AL, USA

The contact owns a 2018 Ram 3500. The contact stated that the ABS and traction control warning lights were intermittently illuminated. The vehicle was taken to the dealer to be diagnosed, and it was determined that the ABS and air bag control unit had failed. The air bag control unit was replaced, and the brake fluid was refilled. The contact then became aware of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic) and wanted to know if the VIN was included in the recall. The manufacturer was informed of the failure and confirmed that the VIN was not included in the recall. The manufacturer had opened a case for reimbursement which had since been closed. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 110,000.

- Bellingham, WA, USA

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign number: 24V896000 (Service Brakes, Hydraulic) however, the remedy was not available. The contact stated while driving at approximately 50 MPH, the contact depressed the brake pedal however, the brakes failed to engage. As a result, the front center of the vehicle crashed into a tree. There was severe cosmetic damage. The Service Anti-Lock Brake System" message was displayed prior to the crash. No injuries were sustained. No police report was filed. A dealer was contacted and informed the contact that the parts were once again, not yet available for the recall repair. The vehicle was taken back to the place of residence. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 193,000. Parts Distribution Disconnect.?

- Manor, TX, USA

The contact owns a 2018 Ram 3500. The contact stated while driving approximately 50 MPH, the ABS and the traction control warning lights intermittently illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the ABS module needed to be replaced. The dealer informed the contact that the part had been discontinued. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 144,000.

- Lutz, FL, USA

The contact owns a 2018 Ram 3500. The contact stated while driving at an undisclosed speed, the ABS and traction control warning lights illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the ABS control module. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V140000 (Service Brakes, Hydraulics, Electronic Stability Control (ECS), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 150,000.

- Ethel, LA, USA

The contact owns a 2018 Ram 3500. The contact stated while driving at various speeds, the messages "Service Brakes" and "Service ABS" were displayed and an alarm sounded. The contact stated while driving 30 MPH, the failure recurred and the front passenger's side wheel locked up, causing the vehicle to accelerate unintendedly. The contact was able to decelerate and continued driving. The vehicle was taken to the dealer, where it was diagnosed and determined that the ABS pump and the ABS module needed to be replaced; however, the ABS module was on backorder and under engineering review. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: PE22012 (Service Brakes, Hydraulic). The manufacturer was not notified of the failure. The failure mileage was approximately 68,000.

- Taylorsville, KY, USA