10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
3,569 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2018 Ram 3500:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #104

Aug 152024

3500

  • miles
The ABS system failure and traction control lights came on and have been coming on intermittently. This failure has caused the vehicle not to retain cruise control and brake and stability control being reduced or potentially off could result in an accident. Upon research, this is a very common and costly issue not covered by warranty work, this seems to be something Ram should fix as it is a safety issue.

- Mechanicsville, VA, USA

problem #103

Mar 012018

3500

  • miles
Radio and back camera intermittent since I bought it new. Dealership changed it out several times and told me they are just bad radios and just wait until a recall is issued.

- Hillsboro , TN, USA

problem #102

Jul 082024

3500

  • miles
ABS service light comes on and off - this seems to be a chronic problem

- Hillsboro, TN, USA

problem #101

Jul 012024

3500

  • miles
We receive a ABS/ECS, electronic brake control warning intermittently. This also makes the cruise control shutoff. We had the ABS control module replaced once at roughly 12000 miles under warranty but it now is giving the same warnings and the truck currently has 22000 miles on it. My dealer stated this was a known issue and stated it-??s fairly common on my model truck

- Wolcott, IN, USA

problem #100

May 012024

3500

  • miles
I have a 2018 RAM 3500 with ONLY 20,000 miles on it. ABS and HUC critical parts are faulty, and I have no way to even purchase one until a recal is issued. Class Action Says 2017-2018 Ram 2500, 3500 Equipped with Defective Anti-Lock Braking Systems. No current part that resolves this issue. Ram 2500 and 3500 pickups are unsafe because they-??re equipped with defective hydraulic control units (HCUs) and anti-lock braking systems (ABS). RAM knows about it and has ALL the modules on engineering hold. These parts have not been available for almost a year. No antilock brakes. No traction control. No cruise control. 4X4 four wheel drive system is locked out and cant be engaged after this warning occurs. Here's what they are telling customers who have filed with them about this. Good Morning Mr xxxx, As of 06/26, No new update Part: 68228991AD Module Order: xxxx Per CLIMS: Part STOCK is under QUARANTINE pending quality / engineering review and inspection. Working to obtain timing on resolve to predict allocation and shipment to DLR to fulfill No firm ETA to provide at this time. Pending response from SPLR / PKG Working to improve xxxxx Case Management 844-378-0575 Ext:4063199 My dealer said, be lucky if they ever have parts for a permanent fix. I can-??t haul anything or use cruse control. Error lights keep popping up sporadically with dinging sounds, driving me crazy. It is "Service Electronic Brake System" with continuous ABS and STC fault warnings. This truck is dangerous to drive, a recall is a NO BRAINER!!!! I am writing for three reasons. 1. You need to get our dealer the parts now so we may have a safe vehicle, or 2. replace this truck with a new one if you cant repair ours ASAP, and 3. To make sure I have this all documented in case of any serious accident where you will have to assume all liability and responsibility if this occurs due to your lack of ability to repair this safety system.

- Mill Creek, WA, USA

problem #99

Jan 202024

3500

  • miles
ABS braking system, electronic braking system warning light and signal is coming on every few seconds when driving. This renders the cruise control to shut off when it comes on. There are numerous safety issues with this coming on and off not to mention it is annoying as-??..well let me just leave it there. Have talked to dealers (2) and have been told that dodge has a fix but the parts are still on back order. I have been having this issue for about 6 to 7 months and it is making the truck undrivable for any distance at all due to the nuisance alarm every mile or so.

- Blossom, TX, USA

problem #98

Jul 092023

3500

  • miles
ABS system - flashes on and off dash, ABS has been inspected by dealership. Dealership said, could replace ABS but it could very likely have the same issue due to part malfunction. This malfunction causes- no cruise control, no traction control, sounding and lighting up on dash constantly.

- Princeton, KY, USA

problem #97

Jun 072023

3500

  • miles
I have been receiving an error for my electronic braking systems and ABS since July of 2023. I have been to various dealerships to have it fixed and have been told it is on a "galactic back order" - words from Dodge to the service advisors. I have attempted several times to contact Customer Care at Dodge over many months. My cases have been closed without resolution and with false promises of management will reach out to assist me. All I need is the 2 parts to be replaced so that I can use my cruise control and not have the constant dinging of the warning for the ABS and EBS. It has been very annoying and if there is such a large back order with others having this same issue, how come there is not a recall? It is the braking system.

- Crestview, FL, USA

problem #96

Jan 102024

3500

  • miles
Bought from a dealership a couple months ago (JAN 2024). Immediately started blinking electronic ABS error. Took in to get serviced, and now maintenance department is stating a replacement HCU and additional service will cost around $3.5k on a vehicle that has around 68k miles.

- Salem, OR, USA

problem #95

May 152024

3500

  • miles
ABS and traction control lights on due to failure of ABS module and pump. No accident but feel there could be a problem in the future considering this is a safety issue

- Corpus Christi, TX, USA

problem #94

Apr 012024

3500

  • miles
Service and systems and service electronics brake system warnings at approx 50000 miles. Dealer is saying it is an HCU failure

- Conway, SC, USA

problem #93

Sep 242020

3500

  • miles
At 9,040 miles, display reads -??Service Antilock Brake System-?? along with warning lights for abs and traction control and a loud dinging. It goes off, then back on multiple times until serviced when the dealership replaced the faulty HCU Sept. 2020 under warranty. Diagnostic code C0020-01 ABS pump motor general electrical failure 2023 the problem comes back but nothing done. 2024 after much research, found the newer replacement HCU had just been revised in April with a new part number. At 25,837 miles back to the dealership for another replacement, this time paying out of pocket, over $300 for part and over $600 for labor. It-??s only been a short time but so far, no warning about a faulty abs. I do have the old part if inspection is necessary. There is an FCA service bulletin out #S2005000004; NHTSA #10181550 It says if the HCU doesn-??t fix the problem, replace the ECU, but that is not available and no ETA. Lucky to get the HCU because that is a very limited part. This is a safety issue because not only does the ABS and traction control go out but you also lose cruise control and 4wd while driving. There should be a recall with all the complaints. Not sure what good a recall would do if parts aren-??t available anyway. Telling someone who just spent a fortune on buying this truck not to drive it because of this, is not an option.

- Biloxi, MS, USA

problem #92

Apr 192024

3500

  • miles
The known issue that Ram refuses to is plaguing my truck. ABS and Traction Control lights come on. This shuts off the cruise control as well as makes braking difficult. It is very dangerous. This is a ticking time bomb. Vehicle has under 50k miles on it. 2017 and 2018 have been known to have faulty ECU Module and HCU. Loss of brakes momentarily occurred on [XXX]. I am having the issues under investigation. NHTSA Action Number: PE22012 Components SERVICE BRAKES, HYDRAULIC Opened From: November 28, 2022-?"Present The reports cited below can be reviewed at NHTSA.gov using the following ID numbers: 11143741,11182778,11231734,11252781,11265590,11270151,11300182,11319987,113409 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Alexandria, MN, USA

problem #91

Dec 182023

3500

  • miles
For over 3 months the ABS Brake warning, the anti skid control and the cruise has not worked in my truck. I have had it to two different dealers, and opened a case with Ram. Case#89336043. They told me part is not available and has not been for the past year. Just drive my truck like it is"?" I dont really know what options i have at this point. Please help!

- Crestview, FL, USA

problem #90

May 022023

3500

  • miles
ABS module problems. Flashes to check service ABS and traction control. Then goes away and comes back. Been having issue for over a year with no results in fixing

- Henderson, KY, USA

problem #89

Mar 312024

3500

  • miles
abs lite comes on no parts available 60,000 truck not safe to drive mine not only one ingoing trouble with a lot

- South Portsmouth, KY, USA

problem #88

Mar 152024

3500

  • miles
Abs/traction control light. Dealer says it needs a new abs module and pump. It-??s too new to have these issues, dealer states that it is not a recall and I would have to pay out of pocket ($1600) for the repairs. This is not safe at all. I live in indiana and doesn-??t like stopping when the road is snow covered. Ram/chrysler needs to have this recalled immediately. This is very dangerous!!

- Austin, IN, USA

problem #87

Mar 012024

3500

  • miles
Getting the "Service Electronic Brake System" alarm. Had this when it was under warranty and it was "Fixed". I am now getting this same error again. ABS, traction control and cruise control are all disabled when this warning occurs.

- Goldsboro, NC, USA

problem #86

Sep 012023

3500

  • miles
The ABS light and traction control light comes on intermittently, from my understanding this controls the stopping power of the truck. I have no traction control when I am pulling my camper. The lights will go off and then come back on own their own, even when the truck is sitting still with nothing hooked to it.

- Groveton, TX, USA

problem #85

Aug 182022

3500

  • miles
Intermittent flashing and dinging for ABS system. Message in dash says -??Service Antilock Brake System-??. Has been diagnosed and confirmed by credited service shop. The problem occurred around 80 thousand miles, a year or so ago.

- Fulton, MO, USA

Read the next 20 complaints »